[kictanet] kictanet Digest, Vol 13, Issue 38

Dorcas Muthoni dmuthoni at gmail.com
Fri Jun 20 17:57:25 EAT 2008


Thanks for this insight.

Are BPO/Call Centre operators finding challenges in identifying and
acquiring Call Center Software?

On Fri, Jun 20, 2008 at 4:55 PM, Gilda Odera <godera at skyweb.co.ke> wrote:

> Dear Carol,
>
> On behalf  of the Kenya BPO and Contact Center Society I wish to make a few
> remarks on the current status of the BPO Industry.
>
> It is indeed correct to state that most of the BPO operators who started
> operations last year and before have come to a suspension, others have
> closed shop.
> With the high cost of bandwidth, very few of the operators have been able
> to
> sustain such high cost of operation. Indeed even those who are lucky to get
> some trial contracts are unable to service them sufficiently, ending up in
> not signing up the contracts.
> Many have relied on this promise of the bandwidth subsidy. Others who
> started their operations this year are now also running out of funds.
> It is imperative that this issue be addressed urgently and the Society has
> been in constant touch with the ICT Board following up this matter.
> Unfortunately, the Industry players have become tired of our response of "
> We are waiting for  feedback from the ICT Board".
> Two weeks ago, Industry players were sent a form by the ICT Board to fill
> and send back. The form is meant to jump start the process. I would prefer
> the Board to give more information on this though as I may not be in the
> position to explain this further.
>
> One important point raised by Carol though is that  these centres need not
> suspend or shut down if they can be provided with work from Government to
> keep them busy while international marketing takes place. Bandwidth subsidy
> alone will not keep these centres operating, they need work, constant work.
> It is important to state that for Kenya to really become an active
> outsourcing destination, much needs to be done. Many centres need to be
> running. Support needs to be there for indigenous local companies given
> that
> many international companies are the ones coming in to benefit from the
> bandwidth subsidies. We need to position our domestic centers to be active
> and take on some of the work when the ICT Board manages to attract
> international contracts to Kenya or else we will be developing the business
> for International companies who are not necessarily here for too long as
> they always shop for alternative destinations. But if we develop our own,
> we
> can be sure of long term sustainability as is the case in India.
> The two go hand in hand, bandwidth and contracts. Without these two, even
> making the proposed technology park a success may become a tall order. I
> would have been happier seeing a good chunk of that money going into
> marketing Kenya and winning contracts, the rest follows. Kenyans are very
> enterprising and I have heard of so many private companies wanting to set
> up
> technology parks. Maybe if Government had left that to private sector to do
> and concentrate on marketing and human resource capacity building the
> synergies would spiral faster.
>
>
> Kind regards,
>
> Gilda Odera
> Chair, Kenya BPO and Contact Centre Society
>
>
> ----- Original Message -----
> From: <kictanet-request at lists.kictanet.or.ke>
> To: "Gilda Odera" <godera at skyweb.co.ke>
> Sent: Friday, June 20, 2008 1:03 PM
> Subject: kictanet Digest, Vol 13, Issue 38
>
>
> > Send kictanet mailing list submissions to
> > kictanet at lists.kictanet.or.ke
> >
> > To subscribe or unsubscribe via the World Wide Web, visit
> > http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> > or, via email, send a message with subject or body 'help' to
> > kictanet-request at lists.kictanet.or.ke
> >
> > You can reach the person managing the list at
> > kictanet-owner at lists.kictanet.or.ke
> >
> > When replying, please edit your Subject line so it is more specific
> > than "Re: Contents of kictanet digest..."
> >
> >
> > Today's Topics:
> >
> >   1. Re: kictanet Digest, Vol 13, Issue 37 (Gilda Odera)
> >   2. Marketing Kenya as a BPO Destination (Wambui Wakarema)
> >   3. Re: kictanet Digest, Vol 13, Issue 37 (bitange at jambo.co.ke)
> >
> >
> > ----------------------------------------------------------------------
> >
> > Message: 1
> > Date: Fri, 20 Jun 2008 12:25:03 +0300
> > From: "Gilda Odera" <godera at skyweb.co.ke>
> > Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37
> > To: <kictanet at lists.kictanet.or.ke>
> > Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > Message-ID: <005701c8d2b7$85678020$f9e1dc29 at SKYWEBDF0HBZFU>
> > Content-Type: text/plain; format=flowed; charset="iso-8859-1";
> > reply-type=original
> >
> > Hi,
> >
> > Did I miss an email giving details of where to access the Master Plan or
> > has
> > it not been availed?
> >
> >
> > Kind regards,
> >
> > Gilda Odera
> > Managing Director
> > Skyweb Technologies Ltd
> > Tel: 254-20-2711446/2711760
> > Fax: 254-20-2713934
> > URL:www.skyweb.co.ke
> > ----- Original Message -----
> > From: <kictanet-request at lists.kictanet.or.ke>
> > To: "Gilda Odera" <godera at skyweb.co.ke>
> > Sent: Friday, June 20, 2008 12:00 PM
> > Subject: kictanet Digest, Vol 13, Issue 37
> >
> >
> >> Send kictanet mailing list submissions to
> >> kictanet at lists.kictanet.or.ke
> >>
> >> To subscribe or unsubscribe via the World Wide Web, visit
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >> or, via email, send a message with subject or body 'help' to
> >> kictanet-request at lists.kictanet.or.ke
> >>
> >> You can reach the person managing the list at
> >> kictanet-owner at lists.kictanet.or.ke
> >>
> >> When replying, please edit your Subject line so it is more specific
> >> than "Re: Contents of kictanet digest..."
> >>
> >>
> >> Today's Topics:
> >>
> >>   1. Re: Kenya's new registry system (wesley kiriinya)
> >>   2. Re: ICT Master Plan debate (pwere at cascadegl.com)
> >>   3. Policy Issue Briefs: Key activities the ICANN community will
> >>      be working on during the Paris meeting (alice wanjira)
> >>
> >>
> >> ----------------------------------------------------------------------
> >>
> >> Message: 1
> >> Date: Thu, 19 Jun 2008 07:26:46 -0700 (PDT)
> >> From: wesley kiriinya <kiriinya2000 at yahoo.com>
> >> Subject: Re: [kictanet] Kenya's new registry system
> >> To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Message-ID: <575580.74948.qm at web34701.mail.mud.yahoo.com>
> >> Content-Type: text/plain; charset="us-ascii"
> >>
> >> Security was 1 of the items I talked about. There is a thin line between
> >> security being used as a wrong excuse not to implement a system and
> where
> >> it's a real concern.
> >>
> >> Anyway if all appropriate measures have been taken then it's OK. As I
> >> said, I appreciate that effort by the Gvmnt.
> >>
> >> --- On Thu, 6/19/08, Brian Longwe <blongwe at gmail.com> wrote:
> >> From: Brian Longwe <blongwe at gmail.com>
> >> Subject: Re: [kictanet] Kenya's new registry system
> >> To: kiriinya2000 at yahoo.com
> >> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
> >> Date: Thursday, June 19, 2008, 11:48 AM
> >>
> >> I would like to balance this discussion by pointing out a historical
> >> fact.....
> >>
> >> Due to "security" concerns our country was held back from a liberalised
> >> telecoms industry for years.
> >>
> >> There were a lot of misplaced fears which originated from blanket
> >> generalisations of new technology and a fear of loss of control by the
> >> powers that be.
> >>
> >>
> >> When I set up KIXP at the end of 2000, it was shut down within two weeks
> >> because Telkom Kenya insinuated that it presented a national security
> >> risk. It took us one whole year to educate, enlighten and lobby almost
> >> every component of the Executive in order to get KIXP re-opened.
> >>
> >>
> >> Today it is considered a 'national resource' and KRA even wants to have
> >> it
> >> gazetted so that it can receive 24-hour physical security since it plays
> >> such an integral part of Kenya's economy.
> >>
> >> I am not saying that we should blind ourselves to the consideration of
> >> security concerns, just that it is very easy to further delays
> innovation
> >> and development with hyped up discussions about security (or more
> >> appropriately insecurity).
> >>
> >>
> >> best,
> >>
> >> Brian
> >>
> >> --
> >> Brian Munyao Longwe
> >> e-mail: blongwe at gmail.com
> >> cell: + 254 722 518 744
> >> blog : zinjlog.blogspot.com
> >>
> >>
> >> On Wed, Jun 11, 2008 at 11:40 PM, Judy Okite <judyokite at gmail.com>
> wrote:
> >>
> >> Gentlemen,
> >>
> >> all your arguments are in place.....unfortunately we do not have a cyber
> >> crime law in place nor a data privacy law...(subject to be
> >> corrected)....so before we go very far.....we need to make Kenyans
> >> understand....
> >>
> >>
> >>
> >> 1. What is personal/private data?....very few understand that and why it
> >> may need to be protected...
> >>
> >> 2. what are the implications of the data,that this, system will hold, in
> >> the hands of a third party?...from here...we can ask for a document for
> >> public scrutiny.....what security measures...are in place...etc
> >>
> >>
> >>
> >>
> >> Kind Regards,
> >>
> >>
> >> On Wed, Jun 11, 2008 at 1:06 PM,  <tyrus at icsit.jkuat.ac.ke> wrote:
> >>
> >>
> >> Wesley,
> >>
> >> I totally agree with you on this point.
> >>
> >>
> >>
> >> Its one thing to set up a system where you will have citizens access
> >> their
> >>
> >> details and its another entirely different thing to ensure its security
> >> is
> >>
> >> not compromised. Even as these guys come up with this revolutionary
> >>
> >> system, am sure they have security in mind and even more importantly
> have
> >>
> >> taken the necessary steps to ensuring that its not compromised. What I
> >>
> >> always have qualms with as you are well aware of in skunkworks, is the
> >>
> >> reluctance by the developers or system operators to provide room for
> >>
> >> Independent Penetration Testing. Granted this is not a panacea for
> >>
> >> hack-proofing the system but will make the system devoid of common
> >>
> >> vulnerabilities like what we saw in the ipo website.
> >>
> >>
> >>
> >> In America, identity theft has occurred even on their secure servers
> >> alike
> >>
> >> but if you look at the frequency, its relatively low since tests are
> >>
> >> carried out on the system very often and when loop holes are discovered
> >>
> >> relevant authorities are informed.
> >>
> >>
> >>
> >>
> >>
> >> Its a very novel idea the Government is pursuing but even as we speak
> >>
> >> there are notable Govt bodies whose IT infrastructure's security is very
> >>
> >> sketchy. If there was a dedicated body in the ICT Board to dedicatedly
> >>
> >> look into security issues regarding IT growth and implementation, I
> guess
> >>
> >> there would be standards set even when putting a very basic
> >> implementation
> >>
> >> like a web-site.
> >>
> >>
> >>
> >> Regards,
> >>
> >>
> >>
> >> "fyodor"
> >>
> >>
> >>
> >>
> >>
> >> _______________________________________________
> >>
> >> kictanet mailing list
> >>
> >> kictanet at lists.kictanet.or.ke
> >>
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >>
> >>
> >> This message was sent to: judyokite at gmail.com
> >>
> >> Unsubscribe or change your options at
> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/judyokite%40gmail.com
> >>
> >>
> >>
> >>
> >>
> >>
> >> --
> >>
> >> 'Our lives begin to end the day we become silent about things that
> >> matter.
> >> '
> >> Martin Luther King, Jr.
> >>
> >> _______________________________________________
> >>
> >> kictanet mailing list
> >>
> >> kictanet at lists.kictanet.or.ke
> >>
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >>
> >>
> >> This message was sent to: blongwe at gmail.com
> >>
> >> Unsubscribe or change your options at
> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com
> >>
> >>
> >>
> >>
> >>
> >>
> >> _______________________________________________
> >> kictanet mailing list
> >> kictanet at lists.kictanet.or.ke
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >> This message was sent to: kiriinya2000 at yahoo.com
> >> Unsubscribe or change your options at
> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/kiriinya2000%40yahoo.com
> >>
> >>
> >>
> >> -------------- next part --------------
> >> An HTML attachment was scrubbed...
> >> URL:
> >>
> http://lists.kictanet.or.ke/mailman/private/kictanet/attachments/20080619/fb1f6aea/attachment-0001.html
> >>
> >> ------------------------------
> >>
> >> Message: 2
> >> Date: Fri, 20 Jun 2008 10:02:11 +0300
> >> From: pwere at cascadegl.com
> >> Subject: Re: [kictanet] ICT Master Plan debate
> >> To: waudo siganga <emailsignet at mailcan.com>
> >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Message-ID: <1213945331.485b55f3e7d47 at www.skyweb.co.ke>
> >> Content-Type: text/plain; charset=ISO-8859-1
> >>
> >> How do we access the Master Plan? I would like a copy.
> >>
> >>
> >>
> >> Quoting waudo siganga <emailsignet at mailcan.com>:
> >>
> >>> Yes, if there is a place where the plan or the summary can be
> >>> downloaded I would also be interested in a copy. Waudo
> >>>
> >>>  On Tue, 17 Jun 2008 11:23:07 -0700, "Joshua Goldstein"
> >>> <joshgoldstein at google.com> said:
> >>> People make a plan work, a plan alone seldom makes people work
> >>> (Confucius).
> >>>
> >>>
> >>
> >>
> >>
> >>
> >> -------------------------------------------------
> >> This mail sent through IMP: http://horde.org/imp/
> >>
> >>
> >>
> >> ------------------------------
> >>
> >> Message: 3
> >> Date: Fri, 20 Jun 2008 11:42:29 +0300
> >> From: "alice wanjira" <wanjiraalice at gmail.com>
> >> Subject: [kictanet] Policy Issue Briefs: Key activities the ICANN
> >> community will be working on during the Paris meeting
> >> To: kictanet at lists.kictanet.or.ke
> >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Message-ID:
> >> <9c8b2d9f0806200142s48a7d6c7g8f7973fee90e4504 at mail.gmail.com>
> >> Content-Type: text/plain; charset=ISO-8859-1
> >>
> >> Posted on ICANN's website at <http://www.icann.org/policy/briefs/> are
> >> /Policy Issue Briefs/ <http://www.icann.org/policy/briefs/> about some
> >> of the key activities the ICANN community is working on in Paris and
> >> beyond:
> >>
> >>Domain Name Monetization
> >> <http://www.icann.org/policy/briefs/domain-name-monetization-jun08.pdf>
> >>
> >> Internationalized Domain Names (IDNs)
> >> <
> http://www.icann.org/policy/briefs/internationalized-domain-names-jun08.pdf
> >
> >>
> >>
> >> New gTLDs <http://www.icann.org/policy/briefs/new-gtlds-jun08.pdf>
> >>
> >> WHOIS <http://www.icann.org/policy/briefs/whois-jun08.pdf>
> >>
> >>
> >> /Policy Issue Briefs/ <http://www.icann.org/policy/briefs/> are basic
> >> introductions to important areas of Internet policy development that are
> >> being addressed by the ICANN community's bottom-up, consensus based,
> >> policymaking structure. They are designed and written by ICANN Policy
> >> Staff to accommodate newcomers to ICANN, as well as ICANN issue veterans
> >> who may desire basic information on an unfamiliar issue.  Translated
> >> versions of all /Issue Briefs/ will be available soon online.  We would
> >> appreciate your suggestions of additional topics for future /Policy
> >> Issue Briefs <http://www.icann.org/policy/briefs/> -- /please send them
> >> to /policy-staff at icann.org <mailto:policy-staff at icann.org>.  /Comments
> >> on the substance of these /Issue Briefs/ is also welcome and should be
> >> sent to the same email address.
> >>
> >> We encourage people to go beyond these brief introductions (if they are
> >> not involved in these issues) and learn more about the work of the ICANN
> >> community. To facilitate this, links to information on current Policy
> >> development activities are provided in the left side-bar of this webpage
> >> <http://www.icann.org/policy/briefs/>, and we have included in each
> >> /Issue Brief/ URLs to additional information. We also invite you to
> >> receive regular updates on ICANN policy development activities via
> >> e-mail by subscribing to the monthly / //Policy Updates
> >> <http://www.icann.org/topics/policy/>/ (previous /Updates/
> >> <http://www.icann.org/topics/policy/> can be found at
> >> <http://www.icann.org/topics/policy/>). To subscribe, simply visit the
> >> ICANN Subscription page <http://www.icann.org/newsletter/> at
> >> <http://icann.org/newsletter/>, enter your e-mail address, and then
> >> click on /ICANN Policy Update/.
> >>
> >> Thank you for your interest and participation in ICANN policy
> >> development.
> >>
> >> Regards,
> >>
> >> Denise Michel
> >> ICANN VP, Policy
> >> policy-staff at icann.org <mailto:policy-staff at icann.org>
> >>
> >>
> >>
> >> ------------------------------
> >>
> >> _______________________________________________
> >> kictanet mailing list
> >> kictanet at lists.kictanet.or.ke
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >>
> >> End of kictanet Digest, Vol 13, Issue 37
> >> ****************************************
> >>
> >> __________ NOD32 3201 (20080619) Information __________
> >>
> >> This message was checked by NOD32 antivirus system.
> >> http://www.eset.com
> >>
> >>
> >
> >
> >
> >
> > ------------------------------
> >
> > Message: 2
> > Date: Fri, 20 Jun 2008 09:54:45 +0000 (GMT)
> > From: Wambui Wakarema <wambuiwakarema at yahoo.co.uk>
> > Subject: [kictanet] Marketing Kenya as a BPO Destination
> > To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > Message-ID: <615832.30380.qm at web28401.mail.ukl.yahoo.com>
> > Content-Type: text/plain; charset="utf-8"
> >
> >
> > Is the ICT Board aware that the BPO industry in Kenya is in crisis? Most
> > of the BPO's and Call Centres have suspended operations due to the high
> > cost of bandwidth. They are all waiting for the subsidy that never was.
> > When is the subsidized bandwidh going to be released? There may be no
> > BPO's to use it by the time it is released - if ever.
> >
> > Added to this is the struggle to get BPO work both locally and from
> > overseas. Has the Board developed a strategy for marketing Kenya as an
> > outsourcing destination? Am not talking about haphazard marketing
> > activities and expos.. What is the long term strategy? Can industry
> > players have a look at this strategy or plan?
> >
> > Wambui Wakarema
> >
> >
> >
> >      __________________________________________________________
> > Sent from Yahoo! Mail.
> > A Smarter Email http://uk.docs.yahoo.com/nowyoucan.html
> > -------------- next part --------------
> > An HTML attachment was scrubbed...
> > URL:
> >
> http://lists.kictanet.or.ke/mailman/private/kictanet/attachments/20080620/ea513c22/attachment-0001.html
> >
> > ------------------------------
> >
> > Message: 3
> > Date: Fri, 20 Jun 2008 13:06:34 +0000
> > From: bitange at jambo.co.ke
> > Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37
> > To: "Gilda Odera" <godera at skyweb.co.ke>,
> > kictanet-bounces+bitange=jambo.co.ke at lists.kictanet.or.ke
> > Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > Message-ID:
> >
> <422443726-1213956317-cardhu_decombobulator_blackberry.rim.net-1392663350- at bxe046.bisx.produk.on.blackberry
> >
> >
> > Content-Type: text/plain; charset="Windows-1252"
> >
> > It will be posted on our web asp.
> >
> > Ndemo
> >
> > Sent from my BlackBerry?
> >
> > -----Original Message-----
> > From: "Gilda Odera" <godera at skyweb.co.ke>
> >
> > Date: Fri, 20 Jun 2008 12:25:03
> > To: <bitange at jambo.co.ke>
> > Cc: KICTAnet ICT Policy Discussions<kictanet at lists.kictanet.or.ke>
> > Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37
> >
> >
> > Hi,
> >
> > Did I miss an email giving details of where to access the Master Plan or
> > has
> > it not been availed?
> >
> >
> > Kind regards,
> >
> > Gilda Odera
> > Managing Director
> > Skyweb Technologies Ltd
> > Tel: 254-20-2711446/2711760
> > Fax: 254-20-2713934
> > URL:www.skyweb.co.ke
> > ----- Original Message -----
> > From: <kictanet-request at lists.kictanet.or.ke>
> > To: "Gilda Odera" <godera at skyweb.co.ke>
> > Sent: Friday, June 20, 2008 12:00 PM
> > Subject: kictanet Digest, Vol 13, Issue 37
> >
> >
> >> Send kictanet mailing list submissions to
> >> kictanet at lists.kictanet.or.ke
> >>
> >> To subscribe or unsubscribe via the World Wide Web, visit
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >> or, via email, send a message with subject or body 'help' to
> >> kictanet-request at lists.kictanet.or.ke
> >>
> >> You can reach the person managing the list at
> >> kictanet-owner at lists.kictanet.or.ke
> >>
> >> When replying, please edit your Subject line so it is more specific
> >> than "Re: Contents of kictanet digest..."
> >>
> >>
> >> Today's Topics:
> >>
> >>   1. Re: Kenya's new registry system (wesley kiriinya)
> >>   2. Re: ICT Master Plan debate (pwere at cascadegl.com)
> >>   3. Policy Issue Briefs: Key activities the ICANN community will
> >>      be working on during the Paris meeting (alice wanjira)
> >>
> >>
> >> ----------------------------------------------------------------------
> >>
> >> Message: 1
> >> Date: Thu, 19 Jun 2008 07:26:46 -0700 (PDT)
> >> From: wesley kiriinya <kiriinya2000 at yahoo.com>
> >> Subject: Re: [kictanet] Kenya's new registry system
> >> To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Message-ID: <575580.74948.qm at web34701.mail.mud.yahoo.com>
> >> Content-Type: text/plain; charset="us-ascii"
> >>
> >> Security was 1 of the items I talked about. There is a thin line between
> >> security being used as a wrong excuse not to implement a system and
> where
> >> it's a real concern.
> >>
> >> Anyway if all appropriate measures have been taken then it's OK. As I
> >> said, I appreciate that effort by the Gvmnt.
> >>
> >> --- On Thu, 6/19/08, Brian Longwe <blongwe at gmail.com> wrote:
> >> From: Brian Longwe <blongwe at gmail.com>
> >> Subject: Re: [kictanet] Kenya's new registry system
> >> To: kiriinya2000 at yahoo.com
> >> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
> >> Date: Thursday, June 19, 2008, 11:48 AM
> >>
> >> I would like to balance this discussion by pointing out a historical
> >> fact.....
> >>
> >> Due to "security" concerns our country was held back from a liberalised
> >> telecoms industry for years.
> >>
> >> There were a lot of misplaced fears which originated from blanket
> >> generalisations of new technology and a fear of loss of control by the
> >> powers that be.
> >>
> >>
> >> When I set up KIXP at the end of 2000, it was shut down within two weeks
> >> because Telkom Kenya insinuated that it presented a national security
> >> risk. It took us one whole year to educate, enlighten and lobby almost
> >> every component of the Executive in order to get KIXP re-opened.
> >>
> >>
> >> Today it is considered a 'national resource' and KRA even wants to have
> >> it
> >> gazetted so that it can receive 24-hour physical security since it plays
> >> such an integral part of Kenya's economy.
> >>
> >> I am not saying that we should blind ourselves to the consideration of
> >> security concerns, just that it is very easy to further delays
> innovation
> >> and development with hyped up discussions about security (or more
> >> appropriately insecurity).
> >>
> >>
> >> best,
> >>
> >> Brian
> >>
> >> --
> >> Brian Munyao Longwe
> >> e-mail: blongwe at gmail.com
> >> cell: + 254 722 518 744
> >> blog : zinjlog.blogspot.com
> >>
> >>
> >> On Wed, Jun 11, 2008 at 11:40 PM, Judy Okite <judyokite at gmail.com>
> wrote:
> >>
> >> Gentlemen,
> >>
> >> all your arguments are in place.....unfortunately we do not have a cyber
> >> crime law in place nor a data privacy law...(subject to be
> >> corrected)....so before we go very far.....we need to make Kenyans
> >> understand....
> >>
> >>
> >>
> >> 1. What is personal/private data?....very few understand that and why it
> >> may need to be protected...
> >>
> >> 2. what are the implications of the data,that this, system will hold, in
> >> the hands of a third party?...from here...we can ask for a document for
> >> public scrutiny.....what security measures...are in place...etc
> >>
> >>
> >>
> >>
> >> Kind Regards,
> >>
> >>
> >> On Wed, Jun 11, 2008 at 1:06 PM,  <tyrus at icsit.jkuat.ac.ke> wrote:
> >>
> >>
> >> Wesley,
> >>
> >> I totally agree with you on this point.
> >>
> >>
> >>
> >> Its one thing to set up a system where you will have citizens access
> >> their
> >>
> >> details and its another entirely different thing to ensure its security
> >> is
> >>
> >> not compromised. Even as these guys come up with this revolutionary
> >>
> >> system, am sure they have security in mind and even more importantly
> have
> >>
> >> taken the necessary steps to ensuring that its not compromised. What I
> >>
> >> always have qualms with as you are well aware of in skunkworks, is the
> >>
> >> reluctance by the developers or system operators to provide room for
> >>
> >> Independent Penetration Testing. Granted this is not a panacea for
> >>
> >> hack-proofing the system but will make the system devoid of common
> >>
> >> vulnerabilities like what we saw in the ipo website.
> >>
> >>
> >>
> >> In America, identity theft has occurred even on their secure servers
> >> alike
> >>
> >> but if you look at the frequency, its relatively low since tests are
> >>
> >> carried out on the system very often and when loop holes are discovered
> >>
> >> relevant authorities are informed.
> >>
> >>
> >>
> >>
> >>
> >> Its a very novel idea the Government is pursuing but even as we speak
> >>
> >> there are notable Govt bodies whose IT infrastructure's security is very
> >>
> >> sketchy. If there was a dedicated body in the ICT Board to dedicatedly
> >>
> >> look into security issues regarding IT growth and implementation, I
> guess
> >>
> >> there would be standards set even when putting a very basic
> >> implementation
> >>
> >> like a web-site.
> >>
> >>
> >>
> >> Regards,
> >>
> >>
> >>
> >> "fyodor"
> >>
> >>
> >>
> >>
> >>
> >> _______________________________________________
> >>
> >> kictanet mailing list
> >>
> >> kictanet at lists.kictanet.or.ke
> >>
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >>
> >>
> >> This message was sent to: judyokite at gmail.com
> >>
> >> Unsubscribe or change your options at
> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/judyokite%40gmail.com
> >>
> >>
> >>
> >>
> >>
> >>
> >> --
> >>
> >> 'Our lives begin to end the day we become silent about things that
> >> matter.
> >> '
> >> Martin Luther King, Jr.
> >>
> >> _______________________________________________
> >>
> >> kictanet mailing list
> >>
> >> kictanet at lists.kictanet.or.ke
> >>
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >>
> >>
> >> This message was sent to: blongwe at gmail.com
> >>
> >> Unsubscribe or change your options at
> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com
> >>
> >>
> >>
> >>
> >>
> >>
> >> _______________________________________________
> >> kictanet mailing list
> >> kictanet at lists.kictanet.or.ke
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >> This message was sent to: kiriinya2000 at yahoo.com
> >> Unsubscribe or change your options at
> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/kiriinya2000%40yahoo.com
> >>
> >>
> >>
> >> -------------- next part --------------
> >> An HTML attachment was scrubbed...
> >> URL:
> >>
> http://lists.kictanet.or.ke/mailman/private/kictanet/attachments/20080619/fb1f6aea/attachment-0001.html
> >>
> >> ------------------------------
> >>
> >> Message: 2
> >> Date: Fri, 20 Jun 2008 10:02:11 +0300
> >> From: pwere at cascadegl.com
> >> Subject: Re: [kictanet] ICT Master Plan debate
> >> To: waudo siganga <emailsignet at mailcan.com>
> >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Message-ID: <1213945331.485b55f3e7d47 at www.skyweb.co.ke>
> >> Content-Type: text/plain; charset=ISO-8859-1
> >>
> >> How do we access the Master Plan? I would like a copy.
> >>
> >>
> >>
> >> Quoting waudo siganga <emailsignet at mailcan.com>:
> >>
> >>> Yes, if there is a place where the plan or the summary can be
> >>> downloaded I would also be interested in a copy. Waudo
> >>>
> >>>  On Tue, 17 Jun 2008 11:23:07 -0700, "Joshua Goldstein"
> >>> <joshgoldstein at google.com> said:
> >>> People make a plan work, a plan alone seldom makes people work
> >>> (Confucius).
> >>>
> >>>
> >>
> >>
> >>
> >>
> >> -------------------------------------------------
> >> This mail sent through IMP: http://horde.org/imp/
> >>
> >>
> >>
> >> ------------------------------
> >>
> >> Message: 3
> >> Date: Fri, 20 Jun 2008 11:42:29 +0300
> >> From: "alice wanjira" <wanjiraalice at gmail.com>
> >> Subject: [kictanet] Policy Issue Briefs: Key activities the ICANN
> >> community will be working on during the Paris meeting
> >> To: kictanet at lists.kictanet.or.ke
> >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> >> Message-ID:
> >> <9c8b2d9f0806200142s48a7d6c7g8f7973fee90e4504 at mail.gmail.com>
> >> Content-Type: text/plain; charset=ISO-8859-1
> >>
> >> Posted on ICANN's website at <http://www.icann.org/policy/briefs/> are
> >> /Policy Issue Briefs/ <http://www.icann.org/policy/briefs/> about some
> >> of the key activities the ICANN community is working on in Paris and
> >> beyond:
> >>
> >>Domain Name Monetization
> >> <http://www.icann.org/policy/briefs/domain-name-monetization-jun08.pdf>
> >>
> >> Internationalized Domain Names (IDNs)
> >> <
> http://www.icann.org/policy/briefs/internationalized-domain-names-jun08.pdf
> >
> >>
> >>
> >> New gTLDs <http://www.icann.org/policy/briefs/new-gtlds-jun08.pdf>
> >>
> >> WHOIS <http://www.icann.org/policy/briefs/whois-jun08.pdf>
> >>
> >>
> >> /Policy Issue Briefs/ <http://www.icann.org/policy/briefs/> are basic
> >> introductions to important areas of Internet policy development that are
> >> being addressed by the ICANN community's bottom-up, consensus based,
> >> policymaking structure. They are designed and written by ICANN Policy
> >> Staff to accommodate newcomers to ICANN, as well as ICANN issue veterans
> >> who may desire basic information on an unfamiliar issue.  Translated
> >> versions of all /Issue Briefs/ will be available soon online.  We would
> >> appreciate your suggestions of additional topics for future /Policy
> >> Issue Briefs <http://www.icann.org/policy/briefs/> -- /please send them
> >> to /policy-staff at icann.org <mailto:policy-staff at icann.org>.  /Comments
> >> on the substance of these /Issue Briefs/ is also welcome and should be
> >> sent to the same email address.
> >>
> >> We encourage people to go beyond these brief introductions (if they are
> >> not involved in these issues) and learn more about the work of the ICANN
> >> community. To facilitate this, links to information on current Policy
> >> development activities are provided in the left side-bar of this webpage
> >> <http://www.icann.org/policy/briefs/>, and we have included in each
> >> /Issue Brief/ URLs to additional information. We also invite you to
> >> receive regular updates on ICANN policy development activities via
> >> e-mail by subscribing to the monthly / //Policy Updates
> >> <http://www.icann.org/topics/policy/>/ (previous /Updates/
> >> <http://www.icann.org/topics/policy/> can be found at
> >> <http://www.icann.org/topics/policy/>). To subscribe, simply visit the
> >> ICANN Subscription page <http://www.icann.org/newsletter/> at
> >> <http://icann.org/newsletter/>, enter your e-mail address, and then
> >> click on /ICANN Policy Update/.
> >>
> >> Thank you for your interest and participation in ICANN policy
> >> development.
> >>
> >> Regards,
> >>
> >> Denise Michel
> >> ICANN VP, Policy
> >> policy-staff at icann.org <mailto:policy-staff at icann.org>
> >>
> >>
> >>
> >> ------------------------------
> >>
> >> _______________________________________________
> >> kictanet mailing list
> >> kictanet at lists.kictanet.or.ke
> >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >>
> >>
> >> End of kictanet Digest, Vol 13, Issue 37
> >> ****************************************
> >>
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> >
> >
> > _______________________________________________
> > kictanet mailing list
> > kictanet at lists.kictanet.or.ke
> > http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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> >
> > ------------------------------
> >
> > _______________________________________________
> > kictanet mailing list
> > kictanet at lists.kictanet.or.ke
> > http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> >
> >
> > End of kictanet Digest, Vol 13, Issue 38
> > ****************************************
> >
> > __________ NOD32 3201 (20080619) Information __________
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>
>
> _______________________________________________
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> kictanet at lists.kictanet.or.ke
> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
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-- 
Muthoni

My Blog: http://rugongo.blogspot.com/
--------------------------------------------
Mahatma Gandhi once said:-

First they ignore you,
Then they laugh at you,
Then they fight you,
AND THEN YOU WIN!!!
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