Thanks for this insight. <br><br>Are BPO/Call Centre operators finding challenges in identifying and acquiring Call Center Software?<br><br><div class="gmail_quote">On Fri, Jun 20, 2008 at 4:55 PM, Gilda Odera <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Dear Carol,<br>
<br>
On behalf of the Kenya BPO and Contact Center Society I wish to make a few<br>
remarks on the current status of the BPO Industry.<br>
<br>
It is indeed correct to state that most of the BPO operators who started<br>
operations last year and before have come to a suspension, others have<br>
closed shop.<br>
With the high cost of bandwidth, very few of the operators have been able to<br>
sustain such high cost of operation. Indeed even those who are lucky to get<br>
some trial contracts are unable to service them sufficiently, ending up in<br>
not signing up the contracts.<br>
Many have relied on this promise of the bandwidth subsidy. Others who<br>
started their operations this year are now also running out of funds.<br>
It is imperative that this issue be addressed urgently and the Society has<br>
been in constant touch with the ICT Board following up this matter.<br>
Unfortunately, the Industry players have become tired of our response of "<br>
We are waiting for feedback from the ICT Board".<br>
Two weeks ago, Industry players were sent a form by the ICT Board to fill<br>
and send back. The form is meant to jump start the process. I would prefer<br>
the Board to give more information on this though as I may not be in the<br>
position to explain this further.<br>
<br>
One important point raised by Carol though is that these centres need not<br>
suspend or shut down if they can be provided with work from Government to<br>
keep them busy while international marketing takes place. Bandwidth subsidy<br>
alone will not keep these centres operating, they need work, constant work.<br>
It is important to state that for Kenya to really become an active<br>
outsourcing destination, much needs to be done. Many centres need to be<br>
running. Support needs to be there for indigenous local companies given that<br>
many international companies are the ones coming in to benefit from the<br>
bandwidth subsidies. We need to position our domestic centers to be active<br>
and take on some of the work when the ICT Board manages to attract<br>
international contracts to Kenya or else we will be developing the business<br>
for International companies who are not necessarily here for too long as<br>
they always shop for alternative destinations. But if we develop our own, we<br>
can be sure of long term sustainability as is the case in India.<br>
The two go hand in hand, bandwidth and contracts. Without these two, even<br>
making the proposed technology park a success may become a tall order. I<br>
would have been happier seeing a good chunk of that money going into<br>
marketing Kenya and winning contracts, the rest follows. Kenyans are very<br>
enterprising and I have heard of so many private companies wanting to set up<br>
technology parks. Maybe if Government had left that to private sector to do<br>
and concentrate on marketing and human resource capacity building the<br>
synergies would spiral faster.<br>
<br>
<br>
Kind regards,<br>
<br>
Gilda Odera<br>
Chair, Kenya BPO and Contact Centre Society<br>
<br>
<br>
----- Original Message -----<br>
From: <<a href="mailto:kictanet-request@lists.kictanet.or.ke">kictanet-request@lists.kictanet.or.ke</a>><br>
To: "Gilda Odera" <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>><br>
Sent: Friday, June 20, 2008 1:03 PM<br>
Subject: kictanet Digest, Vol 13, Issue 38<br>
<br>
<br>
> Send kictanet mailing list submissions to<br>
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> Today's Topics:<br>
><br>
> 1. Re: kictanet Digest, Vol 13, Issue 37 (Gilda Odera)<br>
> 2. Marketing Kenya as a BPO Destination (Wambui Wakarema)<br>
> 3. Re: kictanet Digest, Vol 13, Issue 37 (<a href="mailto:bitange@jambo.co.ke">bitange@jambo.co.ke</a>)<br>
><br>
><br>
> ----------------------------------------------------------------------<br>
><br>
> Message: 1<br>
> Date: Fri, 20 Jun 2008 12:25:03 +0300<br>
> From: "Gilda Odera" <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>><br>
> Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37<br>
> To: <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
> Message-ID: <005701c8d2b7$85678020$f9e1dc29@SKYWEBDF0HBZFU><br>
> Content-Type: text/plain; format=flowed; charset="iso-8859-1";<br>
> reply-type=original<br>
><br>
> Hi,<br>
><br>
> Did I miss an email giving details of where to access the Master Plan or<br>
> has<br>
> it not been availed?<br>
><br>
><br>
> Kind regards,<br>
><br>
> Gilda Odera<br>
> Managing Director<br>
> Skyweb Technologies Ltd<br>
> Tel: 254-20-2711446/2711760<br>
> Fax: 254-20-2713934<br>
> URL:<a href="http://www.skyweb.co.ke" target="_blank">www.skyweb.co.ke</a><br>
> ----- Original Message -----<br>
> From: <<a href="mailto:kictanet-request@lists.kictanet.or.ke">kictanet-request@lists.kictanet.or.ke</a>><br>
> To: "Gilda Odera" <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>><br>
> Sent: Friday, June 20, 2008 12:00 PM<br>
> Subject: kictanet Digest, Vol 13, Issue 37<br>
><br>
><br>
>> Send kictanet mailing list submissions to<br>
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>> than "Re: Contents of kictanet digest..."<br>
>><br>
>><br>
>> Today's Topics:<br>
>><br>
>> 1. Re: Kenya's new registry system (wesley kiriinya)<br>
>> 2. Re: ICT Master Plan debate (<a href="mailto:pwere@cascadegl.com">pwere@cascadegl.com</a>)<br>
>> 3. Policy Issue Briefs: Key activities the ICANN community will<br>
>> be working on during the Paris meeting (alice wanjira)<br>
>><br>
>><br>
>> ----------------------------------------------------------------------<br>
>><br>
>> Message: 1<br>
>> Date: Thu, 19 Jun 2008 07:26:46 -0700 (PDT)<br>
>> From: wesley kiriinya <<a href="mailto:kiriinya2000@yahoo.com">kiriinya2000@yahoo.com</a>><br>
>> Subject: Re: [kictanet] Kenya's new registry system<br>
>> To: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Message-ID: <<a href="mailto:575580.74948.qm@web34701.mail.mud.yahoo.com">575580.74948.qm@web34701.mail.mud.yahoo.com</a>><br>
>> Content-Type: text/plain; charset="us-ascii"<br>
>><br>
>> Security was 1 of the items I talked about. There is a thin line between<br>
>> security being used as a wrong excuse not to implement a system and where<br>
>> it's a real concern.<br>
>><br>
>> Anyway if all appropriate measures have been taken then it's OK. As I<br>
>> said, I appreciate that effort by the Gvmnt.<br>
>><br>
>> --- On Thu, 6/19/08, Brian Longwe <<a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a>> wrote:<br>
>> From: Brian Longwe <<a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a>><br>
>> Subject: Re: [kictanet] Kenya's new registry system<br>
>> To: <a href="mailto:kiriinya2000@yahoo.com">kiriinya2000@yahoo.com</a><br>
>> Cc: "KICTAnet ICT Policy Discussions" <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Date: Thursday, June 19, 2008, 11:48 AM<br>
>><br>
>> I would like to balance this discussion by pointing out a historical<br>
>> fact.....<br>
>><br>
>> Due to "security" concerns our country was held back from a liberalised<br>
>> telecoms industry for years.<br>
>><br>
>> There were a lot of misplaced fears which originated from blanket<br>
>> generalisations of new technology and a fear of loss of control by the<br>
>> powers that be.<br>
>><br>
>><br>
>> When I set up KIXP at the end of 2000, it was shut down within two weeks<br>
>> because Telkom Kenya insinuated that it presented a national security<br>
>> risk. It took us one whole year to educate, enlighten and lobby almost<br>
>> every component of the Executive in order to get KIXP re-opened.<br>
>><br>
>><br>
>> Today it is considered a 'national resource' and KRA even wants to have<br>
>> it<br>
>> gazetted so that it can receive 24-hour physical security since it plays<br>
>> such an integral part of Kenya's economy.<br>
>><br>
>> I am not saying that we should blind ourselves to the consideration of<br>
>> security concerns, just that it is very easy to further delays innovation<br>
>> and development with hyped up discussions about security (or more<br>
>> appropriately insecurity).<br>
>><br>
>><br>
>> best,<br>
>><br>
>> Brian<br>
>><br>
>> --<br>
>> Brian Munyao Longwe<br>
>> e-mail: <a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a><br>
>> cell: + 254 722 518 744<br>
>> blog : <a href="http://zinjlog.blogspot.com" target="_blank">zinjlog.blogspot.com</a><br>
>><br>
>><br>
>> On Wed, Jun 11, 2008 at 11:40 PM, Judy Okite <<a href="mailto:judyokite@gmail.com">judyokite@gmail.com</a>> wrote:<br>
>><br>
>> Gentlemen,<br>
>><br>
>> all your arguments are in place.....unfortunately we do not have a cyber<br>
>> crime law in place nor a data privacy law...(subject to be<br>
>> corrected)....so before we go very far.....we need to make Kenyans<br>
>> understand....<br>
>><br>
>><br>
>><br>
>> 1. What is personal/private data?....very few understand that and why it<br>
>> may need to be protected...<br>
>><br>
>> 2. what are the implications of the data,that this, system will hold, in<br>
>> the hands of a third party?...from here...we can ask for a document for<br>
>> public scrutiny.....what security measures...are in place...etc<br>
>><br>
>><br>
>><br>
>><br>
>> Kind Regards,<br>
>><br>
>><br>
>> On Wed, Jun 11, 2008 at 1:06 PM, <<a href="mailto:tyrus@icsit.jkuat.ac.ke">tyrus@icsit.jkuat.ac.ke</a>> wrote:<br>
>><br>
>><br>
>> Wesley,<br>
>><br>
>> I totally agree with you on this point.<br>
>><br>
>><br>
>><br>
>> Its one thing to set up a system where you will have citizens access<br>
>> their<br>
>><br>
>> details and its another entirely different thing to ensure its security<br>
>> is<br>
>><br>
>> not compromised. Even as these guys come up with this revolutionary<br>
>><br>
>> system, am sure they have security in mind and even more importantly have<br>
>><br>
>> taken the necessary steps to ensuring that its not compromised. What I<br>
>><br>
>> always have qualms with as you are well aware of in skunkworks, is the<br>
>><br>
>> reluctance by the developers or system operators to provide room for<br>
>><br>
>> Independent Penetration Testing. Granted this is not a panacea for<br>
>><br>
>> hack-proofing the system but will make the system devoid of common<br>
>><br>
>> vulnerabilities like what we saw in the ipo website.<br>
>><br>
>><br>
>><br>
>> In America, identity theft has occurred even on their secure servers<br>
>> alike<br>
>><br>
>> but if you look at the frequency, its relatively low since tests are<br>
>><br>
>> carried out on the system very often and when loop holes are discovered<br>
>><br>
>> relevant authorities are informed.<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> Its a very novel idea the Government is pursuing but even as we speak<br>
>><br>
>> there are notable Govt bodies whose IT infrastructure's security is very<br>
>><br>
>> sketchy. If there was a dedicated body in the ICT Board to dedicatedly<br>
>><br>
>> look into security issues regarding IT growth and implementation, I guess<br>
>><br>
>> there would be standards set even when putting a very basic<br>
>> implementation<br>
>><br>
>> like a web-site.<br>
>><br>
>><br>
>><br>
>> Regards,<br>
>><br>
>><br>
>><br>
>> "fyodor"<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> _______________________________________________<br>
>><br>
>> kictanet mailing list<br>
>><br>
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>> This message was sent to: <a href="mailto:judyokite@gmail.com">judyokite@gmail.com</a><br>
>><br>
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>><br>
>><br>
>><br>
>><br>
>><br>
>> --<br>
>><br>
>> 'Our lives begin to end the day we become silent about things that<br>
>> matter.<br>
>> '<br>
>> Martin Luther King, Jr.<br>
>><br>
>> _______________________________________________<br>
>><br>
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>><br>
>> ------------------------------<br>
>><br>
>> Message: 2<br>
>> Date: Fri, 20 Jun 2008 10:02:11 +0300<br>
>> From: <a href="mailto:pwere@cascadegl.com">pwere@cascadegl.com</a><br>
>> Subject: Re: [kictanet] ICT Master Plan debate<br>
>> To: waudo siganga <<a href="mailto:emailsignet@mailcan.com">emailsignet@mailcan.com</a>><br>
>> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Message-ID: <<a href="mailto:1213945331.485b55f3e7d47@www.skyweb.co.ke">1213945331.485b55f3e7d47@www.skyweb.co.ke</a>><br>
>> Content-Type: text/plain; charset=ISO-8859-1<br>
>><br>
>> How do we access the Master Plan? I would like a copy.<br>
>><br>
>><br>
>><br>
>> Quoting waudo siganga <<a href="mailto:emailsignet@mailcan.com">emailsignet@mailcan.com</a>>:<br>
>><br>
>>> Yes, if there is a place where the plan or the summary can be<br>
>>> downloaded I would also be interested in a copy. Waudo<br>
>>><br>
>>> On Tue, 17 Jun 2008 11:23:07 -0700, "Joshua Goldstein"<br>
>>> <<a href="mailto:joshgoldstein@google.com">joshgoldstein@google.com</a>> said:<br>
>>> People make a plan work, a plan alone seldom makes people work<br>
>>> (Confucius).<br>
>>><br>
>>><br>
>><br>
>><br>
>><br>
>><br>
>> -------------------------------------------------<br>
>> This mail sent through IMP: <a href="http://horde.org/imp/" target="_blank">http://horde.org/imp/</a><br>
>><br>
>><br>
>><br>
>> ------------------------------<br>
>><br>
>> Message: 3<br>
>> Date: Fri, 20 Jun 2008 11:42:29 +0300<br>
>> From: "alice wanjira" <<a href="mailto:wanjiraalice@gmail.com">wanjiraalice@gmail.com</a>><br>
>> Subject: [kictanet] Policy Issue Briefs: Key activities the ICANN<br>
>> community will be working on during the Paris meeting<br>
>> To: <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Message-ID:<br>
>> <<a href="mailto:9c8b2d9f0806200142s48a7d6c7g8f7973fee90e4504@mail.gmail.com">9c8b2d9f0806200142s48a7d6c7g8f7973fee90e4504@mail.gmail.com</a>><br>
>> Content-Type: text/plain; charset=ISO-8859-1<br>
>><br>
>> Posted on ICANN's website at <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> are<br>
>> /Policy Issue Briefs/ <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> about some<br>
>> of the key activities the ICANN community is working on in Paris and<br>
>> beyond:<br>
>><br>
>>Domain Name Monetization<br>
>> <<a href="http://www.icann.org/policy/briefs/domain-name-monetization-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/domain-name-monetization-jun08.pdf</a>><br>
>><br>
>> Internationalized Domain Names (IDNs)<br>
>> <<a href="http://www.icann.org/policy/briefs/internationalized-domain-names-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/internationalized-domain-names-jun08.pdf</a>><br>
>><br>
>><br>
>> New gTLDs <<a href="http://www.icann.org/policy/briefs/new-gtlds-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/new-gtlds-jun08.pdf</a>><br>
>><br>
>> WHOIS <<a href="http://www.icann.org/policy/briefs/whois-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/whois-jun08.pdf</a>><br>
>><br>
>><br>
>> /Policy Issue Briefs/ <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> are basic<br>
>> introductions to important areas of Internet policy development that are<br>
>> being addressed by the ICANN community's bottom-up, consensus based,<br>
>> policymaking structure. They are designed and written by ICANN Policy<br>
>> Staff to accommodate newcomers to ICANN, as well as ICANN issue veterans<br>
>> who may desire basic information on an unfamiliar issue. Translated<br>
>> versions of all /Issue Briefs/ will be available soon online. We would<br>
>> appreciate your suggestions of additional topics for future /Policy<br>
>> Issue Briefs <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> -- /please send them<br>
>> to /<a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a> <mailto:<a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a>>. /Comments<br>
>> on the substance of these /Issue Briefs/ is also welcome and should be<br>
>> sent to the same email address.<br>
>><br>
>> We encourage people to go beyond these brief introductions (if they are<br>
>> not involved in these issues) and learn more about the work of the ICANN<br>
>> community. To facilitate this, links to information on current Policy<br>
>> development activities are provided in the left side-bar of this webpage<br>
>> <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>>, and we have included in each<br>
>> /Issue Brief/ URLs to additional information. We also invite you to<br>
>> receive regular updates on ICANN policy development activities via<br>
>> e-mail by subscribing to the monthly / //Policy Updates<br>
>> <<a href="http://www.icann.org/topics/policy/" target="_blank">http://www.icann.org/topics/policy/</a>>/ (previous /Updates/<br>
>> <<a href="http://www.icann.org/topics/policy/" target="_blank">http://www.icann.org/topics/policy/</a>> can be found at<br>
>> <<a href="http://www.icann.org/topics/policy/" target="_blank">http://www.icann.org/topics/policy/</a>>). To subscribe, simply visit the<br>
>> ICANN Subscription page <<a href="http://www.icann.org/newsletter/" target="_blank">http://www.icann.org/newsletter/</a>> at<br>
>> <<a href="http://icann.org/newsletter/" target="_blank">http://icann.org/newsletter/</a>>, enter your e-mail address, and then<br>
>> click on /ICANN Policy Update/.<br>
>><br>
>> Thank you for your interest and participation in ICANN policy<br>
>> development.<br>
>><br>
>> Regards,<br>
>><br>
>> Denise Michel<br>
>> ICANN VP, Policy<br>
>> <a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a> <mailto:<a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a>><br>
>><br>
>><br>
>><br>
>> ------------------------------<br>
>><br>
>> _______________________________________________<br>
>> kictanet mailing list<br>
>> <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>> <a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>
>><br>
>><br>
>> End of kictanet Digest, Vol 13, Issue 37<br>
>> ****************************************<br>
>><br>
>> __________ NOD32 3201 (20080619) Information __________<br>
>><br>
>> This message was checked by NOD32 antivirus system.<br>
>> <a href="http://www.eset.com" target="_blank">http://www.eset.com</a><br>
>><br>
>><br>
><br>
><br>
><br>
><br>
> ------------------------------<br>
><br>
> Message: 2<br>
> Date: Fri, 20 Jun 2008 09:54:45 +0000 (GMT)<br>
> From: Wambui Wakarema <<a href="mailto:wambuiwakarema@yahoo.co.uk">wambuiwakarema@yahoo.co.uk</a>><br>
> Subject: [kictanet] Marketing Kenya as a BPO Destination<br>
> To: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
> Message-ID: <<a href="mailto:615832.30380.qm@web28401.mail.ukl.yahoo.com">615832.30380.qm@web28401.mail.ukl.yahoo.com</a>><br>
> Content-Type: text/plain; charset="utf-8"<br>
><br>
><br>
> Is the ICT Board aware that the BPO industry in Kenya is in crisis? Most<br>
> of the BPO's and Call Centres have suspended operations due to the high<br>
> cost of bandwidth. They are all waiting for the subsidy that never was.<br>
> When is the subsidized bandwidh going to be released? There may be no<br>
> BPO's to use it by the time it is released - if ever.<br>
><br>
> Added to this is the struggle to get BPO work both locally and from<br>
> overseas. Has the Board developed a strategy for marketing Kenya as an<br>
> outsourcing destination? Am not talking about haphazard marketing<br>
> activities and expos.. What is the long term strategy? Can industry<br>
> players have a look at this strategy or plan?<br>
><br>
> Wambui Wakarema<br>
><br>
><br>
><br>
> __________________________________________________________<br>
> Sent from Yahoo! Mail.<br>
> A Smarter Email <a href="http://uk.docs.yahoo.com/nowyoucan.html" target="_blank">http://uk.docs.yahoo.com/nowyoucan.html</a><br>
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><br>
> ------------------------------<br>
><br>
> Message: 3<br>
> Date: Fri, 20 Jun 2008 13:06:34 +0000<br>
> From: <a href="mailto:bitange@jambo.co.ke">bitange@jambo.co.ke</a><br>
> Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37<br>
> To: "Gilda Odera" <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>>,<br>
> kictanet-bounces+bitange=<a href="http://jambo.co.ke" target="_blank">jambo.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a><br>
> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
> Message-ID:<br>
> <422443726-1213956317-cardhu_decombobulator_blackberry.rim.net-1392663350-@bxe046.bisx.produk.on.blackberry><br>
><br>
> Content-Type: text/plain; charset="Windows-1252"<br>
><br>
> It will be posted on our web asp.<br>
><br>
> Ndemo<br>
><br>
> Sent from my BlackBerry?<br>
><br>
> -----Original Message-----<br>
> From: "Gilda Odera" <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>><br>
><br>
> Date: Fri, 20 Jun 2008 12:25:03<br>
> To: <<a href="mailto:bitange@jambo.co.ke">bitange@jambo.co.ke</a>><br>
> Cc: KICTAnet ICT Policy Discussions<<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
> Subject: Re: [kictanet] kictanet Digest, Vol 13, Issue 37<br>
><br>
><br>
> Hi,<br>
><br>
> Did I miss an email giving details of where to access the Master Plan or<br>
> has<br>
> it not been availed?<br>
><br>
><br>
> Kind regards,<br>
><br>
> Gilda Odera<br>
> Managing Director<br>
> Skyweb Technologies Ltd<br>
> Tel: 254-20-2711446/2711760<br>
> Fax: 254-20-2713934<br>
> URL:<a href="http://www.skyweb.co.ke" target="_blank">www.skyweb.co.ke</a><br>
> ----- Original Message -----<br>
> From: <<a href="mailto:kictanet-request@lists.kictanet.or.ke">kictanet-request@lists.kictanet.or.ke</a>><br>
> To: "Gilda Odera" <<a href="mailto:godera@skyweb.co.ke">godera@skyweb.co.ke</a>><br>
> Sent: Friday, June 20, 2008 12:00 PM<br>
> Subject: kictanet Digest, Vol 13, Issue 37<br>
><br>
><br>
>> Send kictanet mailing list submissions to<br>
>> <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>><br>
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>> or, via email, send a message with subject or body 'help' to<br>
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>><br>
>> When replying, please edit your Subject line so it is more specific<br>
>> than "Re: Contents of kictanet digest..."<br>
>><br>
>><br>
>> Today's Topics:<br>
>><br>
>> 1. Re: Kenya's new registry system (wesley kiriinya)<br>
>> 2. Re: ICT Master Plan debate (<a href="mailto:pwere@cascadegl.com">pwere@cascadegl.com</a>)<br>
>> 3. Policy Issue Briefs: Key activities the ICANN community will<br>
>> be working on during the Paris meeting (alice wanjira)<br>
>><br>
>><br>
>> ----------------------------------------------------------------------<br>
>><br>
>> Message: 1<br>
>> Date: Thu, 19 Jun 2008 07:26:46 -0700 (PDT)<br>
>> From: wesley kiriinya <<a href="mailto:kiriinya2000@yahoo.com">kiriinya2000@yahoo.com</a>><br>
>> Subject: Re: [kictanet] Kenya's new registry system<br>
>> To: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Message-ID: <<a href="mailto:575580.74948.qm@web34701.mail.mud.yahoo.com">575580.74948.qm@web34701.mail.mud.yahoo.com</a>><br>
>> Content-Type: text/plain; charset="us-ascii"<br>
>><br>
>> Security was 1 of the items I talked about. There is a thin line between<br>
>> security being used as a wrong excuse not to implement a system and where<br>
>> it's a real concern.<br>
>><br>
>> Anyway if all appropriate measures have been taken then it's OK. As I<br>
>> said, I appreciate that effort by the Gvmnt.<br>
>><br>
>> --- On Thu, 6/19/08, Brian Longwe <<a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a>> wrote:<br>
>> From: Brian Longwe <<a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a>><br>
>> Subject: Re: [kictanet] Kenya's new registry system<br>
>> To: <a href="mailto:kiriinya2000@yahoo.com">kiriinya2000@yahoo.com</a><br>
>> Cc: "KICTAnet ICT Policy Discussions" <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Date: Thursday, June 19, 2008, 11:48 AM<br>
>><br>
>> I would like to balance this discussion by pointing out a historical<br>
>> fact.....<br>
>><br>
>> Due to "security" concerns our country was held back from a liberalised<br>
>> telecoms industry for years.<br>
>><br>
>> There were a lot of misplaced fears which originated from blanket<br>
>> generalisations of new technology and a fear of loss of control by the<br>
>> powers that be.<br>
>><br>
>><br>
>> When I set up KIXP at the end of 2000, it was shut down within two weeks<br>
>> because Telkom Kenya insinuated that it presented a national security<br>
>> risk. It took us one whole year to educate, enlighten and lobby almost<br>
>> every component of the Executive in order to get KIXP re-opened.<br>
>><br>
>><br>
>> Today it is considered a 'national resource' and KRA even wants to have<br>
>> it<br>
>> gazetted so that it can receive 24-hour physical security since it plays<br>
>> such an integral part of Kenya's economy.<br>
>><br>
>> I am not saying that we should blind ourselves to the consideration of<br>
>> security concerns, just that it is very easy to further delays innovation<br>
>> and development with hyped up discussions about security (or more<br>
>> appropriately insecurity).<br>
>><br>
>><br>
>> best,<br>
>><br>
>> Brian<br>
>><br>
>> --<br>
>> Brian Munyao Longwe<br>
>> e-mail: <a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a><br>
>> cell: + 254 722 518 744<br>
>> blog : <a href="http://zinjlog.blogspot.com" target="_blank">zinjlog.blogspot.com</a><br>
>><br>
>><br>
>> On Wed, Jun 11, 2008 at 11:40 PM, Judy Okite <<a href="mailto:judyokite@gmail.com">judyokite@gmail.com</a>> wrote:<br>
>><br>
>> Gentlemen,<br>
>><br>
>> all your arguments are in place.....unfortunately we do not have a cyber<br>
>> crime law in place nor a data privacy law...(subject to be<br>
>> corrected)....so before we go very far.....we need to make Kenyans<br>
>> understand....<br>
>><br>
>><br>
>><br>
>> 1. What is personal/private data?....very few understand that and why it<br>
>> may need to be protected...<br>
>><br>
>> 2. what are the implications of the data,that this, system will hold, in<br>
>> the hands of a third party?...from here...we can ask for a document for<br>
>> public scrutiny.....what security measures...are in place...etc<br>
>><br>
>><br>
>><br>
>><br>
>> Kind Regards,<br>
>><br>
>><br>
>> On Wed, Jun 11, 2008 at 1:06 PM, <<a href="mailto:tyrus@icsit.jkuat.ac.ke">tyrus@icsit.jkuat.ac.ke</a>> wrote:<br>
>><br>
>><br>
>> Wesley,<br>
>><br>
>> I totally agree with you on this point.<br>
>><br>
>><br>
>><br>
>> Its one thing to set up a system where you will have citizens access<br>
>> their<br>
>><br>
>> details and its another entirely different thing to ensure its security<br>
>> is<br>
>><br>
>> not compromised. Even as these guys come up with this revolutionary<br>
>><br>
>> system, am sure they have security in mind and even more importantly have<br>
>><br>
>> taken the necessary steps to ensuring that its not compromised. What I<br>
>><br>
>> always have qualms with as you are well aware of in skunkworks, is the<br>
>><br>
>> reluctance by the developers or system operators to provide room for<br>
>><br>
>> Independent Penetration Testing. Granted this is not a panacea for<br>
>><br>
>> hack-proofing the system but will make the system devoid of common<br>
>><br>
>> vulnerabilities like what we saw in the ipo website.<br>
>><br>
>><br>
>><br>
>> In America, identity theft has occurred even on their secure servers<br>
>> alike<br>
>><br>
>> but if you look at the frequency, its relatively low since tests are<br>
>><br>
>> carried out on the system very often and when loop holes are discovered<br>
>><br>
>> relevant authorities are informed.<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> Its a very novel idea the Government is pursuing but even as we speak<br>
>><br>
>> there are notable Govt bodies whose IT infrastructure's security is very<br>
>><br>
>> sketchy. If there was a dedicated body in the ICT Board to dedicatedly<br>
>><br>
>> look into security issues regarding IT growth and implementation, I guess<br>
>><br>
>> there would be standards set even when putting a very basic<br>
>> implementation<br>
>><br>
>> like a web-site.<br>
>><br>
>><br>
>><br>
>> Regards,<br>
>><br>
>><br>
>><br>
>> "fyodor"<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> _______________________________________________<br>
>><br>
>> kictanet mailing list<br>
>><br>
>> <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>><br>
>> <a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>
>><br>
>><br>
>><br>
>> This message was sent to: <a href="mailto:judyokite@gmail.com">judyokite@gmail.com</a><br>
>><br>
>> Unsubscribe or change your options at<br>
>> <a href="http://lists.kictanet.or.ke/mailman/options/kictanet/judyokite%40gmail.com" target="_blank">http://lists.kictanet.or.ke/mailman/options/kictanet/judyokite%40gmail.com</a><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> --<br>
>><br>
>> 'Our lives begin to end the day we become silent about things that<br>
>> matter.<br>
>> '<br>
>> Martin Luther King, Jr.<br>
>><br>
>> _______________________________________________<br>
>><br>
>> kictanet mailing list<br>
>><br>
>> <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>><br>
>> <a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>
>><br>
>><br>
>><br>
>> This message was sent to: <a href="mailto:blongwe@gmail.com">blongwe@gmail.com</a><br>
>><br>
>> Unsubscribe or change your options at<br>
>> <a href="http://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com" target="_blank">http://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com</a><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> _______________________________________________<br>
>> kictanet mailing list<br>
>> <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>> <a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>
>><br>
>> This message was sent to: <a href="mailto:kiriinya2000@yahoo.com">kiriinya2000@yahoo.com</a><br>
>> Unsubscribe or change your options at<br>
>> <a href="http://lists.kictanet.or.ke/mailman/options/kictanet/kiriinya2000%40yahoo.com" target="_blank">http://lists.kictanet.or.ke/mailman/options/kictanet/kiriinya2000%40yahoo.com</a><br>
>><br>
>><br>
>><br>
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>><br>
>> ------------------------------<br>
>><br>
>> Message: 2<br>
>> Date: Fri, 20 Jun 2008 10:02:11 +0300<br>
>> From: <a href="mailto:pwere@cascadegl.com">pwere@cascadegl.com</a><br>
>> Subject: Re: [kictanet] ICT Master Plan debate<br>
>> To: waudo siganga <<a href="mailto:emailsignet@mailcan.com">emailsignet@mailcan.com</a>><br>
>> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Message-ID: <<a href="mailto:1213945331.485b55f3e7d47@www.skyweb.co.ke">1213945331.485b55f3e7d47@www.skyweb.co.ke</a>><br>
>> Content-Type: text/plain; charset=ISO-8859-1<br>
>><br>
>> How do we access the Master Plan? I would like a copy.<br>
>><br>
>><br>
>><br>
>> Quoting waudo siganga <<a href="mailto:emailsignet@mailcan.com">emailsignet@mailcan.com</a>>:<br>
>><br>
>>> Yes, if there is a place where the plan or the summary can be<br>
>>> downloaded I would also be interested in a copy. Waudo<br>
>>><br>
>>> On Tue, 17 Jun 2008 11:23:07 -0700, "Joshua Goldstein"<br>
>>> <<a href="mailto:joshgoldstein@google.com">joshgoldstein@google.com</a>> said:<br>
>>> People make a plan work, a plan alone seldom makes people work<br>
>>> (Confucius).<br>
>>><br>
>>><br>
>><br>
>><br>
>><br>
>><br>
>> -------------------------------------------------<br>
>> This mail sent through IMP: <a href="http://horde.org/imp/" target="_blank">http://horde.org/imp/</a><br>
>><br>
>><br>
>><br>
>> ------------------------------<br>
>><br>
>> Message: 3<br>
>> Date: Fri, 20 Jun 2008 11:42:29 +0300<br>
>> From: "alice wanjira" <<a href="mailto:wanjiraalice@gmail.com">wanjiraalice@gmail.com</a>><br>
>> Subject: [kictanet] Policy Issue Briefs: Key activities the ICANN<br>
>> community will be working on during the Paris meeting<br>
>> To: <a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
>> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
>> Message-ID:<br>
>> <<a href="mailto:9c8b2d9f0806200142s48a7d6c7g8f7973fee90e4504@mail.gmail.com">9c8b2d9f0806200142s48a7d6c7g8f7973fee90e4504@mail.gmail.com</a>><br>
>> Content-Type: text/plain; charset=ISO-8859-1<br>
>><br>
>> Posted on ICANN's website at <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> are<br>
>> /Policy Issue Briefs/ <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> about some<br>
>> of the key activities the ICANN community is working on in Paris and<br>
>> beyond:<br>
>><br>
>>Domain Name Monetization<br>
>> <<a href="http://www.icann.org/policy/briefs/domain-name-monetization-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/domain-name-monetization-jun08.pdf</a>><br>
>><br>
>> Internationalized Domain Names (IDNs)<br>
>> <<a href="http://www.icann.org/policy/briefs/internationalized-domain-names-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/internationalized-domain-names-jun08.pdf</a>><br>
>><br>
>><br>
>> New gTLDs <<a href="http://www.icann.org/policy/briefs/new-gtlds-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/new-gtlds-jun08.pdf</a>><br>
>><br>
>> WHOIS <<a href="http://www.icann.org/policy/briefs/whois-jun08.pdf" target="_blank">http://www.icann.org/policy/briefs/whois-jun08.pdf</a>><br>
>><br>
>><br>
>> /Policy Issue Briefs/ <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> are basic<br>
>> introductions to important areas of Internet policy development that are<br>
>> being addressed by the ICANN community's bottom-up, consensus based,<br>
>> policymaking structure. They are designed and written by ICANN Policy<br>
>> Staff to accommodate newcomers to ICANN, as well as ICANN issue veterans<br>
>> who may desire basic information on an unfamiliar issue. Translated<br>
>> versions of all /Issue Briefs/ will be available soon online. We would<br>
>> appreciate your suggestions of additional topics for future /Policy<br>
>> Issue Briefs <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>> -- /please send them<br>
>> to /<a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a> <mailto:<a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a>>. /Comments<br>
>> on the substance of these /Issue Briefs/ is also welcome and should be<br>
>> sent to the same email address.<br>
>><br>
>> We encourage people to go beyond these brief introductions (if they are<br>
>> not involved in these issues) and learn more about the work of the ICANN<br>
>> community. To facilitate this, links to information on current Policy<br>
>> development activities are provided in the left side-bar of this webpage<br>
>> <<a href="http://www.icann.org/policy/briefs/" target="_blank">http://www.icann.org/policy/briefs/</a>>, and we have included in each<br>
>> /Issue Brief/ URLs to additional information. We also invite you to<br>
>> receive regular updates on ICANN policy development activities via<br>
>> e-mail by subscribing to the monthly / //Policy Updates<br>
>> <<a href="http://www.icann.org/topics/policy/" target="_blank">http://www.icann.org/topics/policy/</a>>/ (previous /Updates/<br>
>> <<a href="http://www.icann.org/topics/policy/" target="_blank">http://www.icann.org/topics/policy/</a>> can be found at<br>
>> <<a href="http://www.icann.org/topics/policy/" target="_blank">http://www.icann.org/topics/policy/</a>>). To subscribe, simply visit the<br>
>> ICANN Subscription page <<a href="http://www.icann.org/newsletter/" target="_blank">http://www.icann.org/newsletter/</a>> at<br>
>> <<a href="http://icann.org/newsletter/" target="_blank">http://icann.org/newsletter/</a>>, enter your e-mail address, and then<br>
>> click on /ICANN Policy Update/.<br>
>><br>
>> Thank you for your interest and participation in ICANN policy<br>
>> development.<br>
>><br>
>> Regards,<br>
>><br>
>> Denise Michel<br>
>> ICANN VP, Policy<br>
>> <a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a> <mailto:<a href="mailto:policy-staff@icann.org">policy-staff@icann.org</a>><br>
>><br>
>><br>
>><br>
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</blockquote></div><br><br clear="all"><br>-- <br>Muthoni<br><br>My Blog: <a href="http://rugongo.blogspot.com/">http://rugongo.blogspot.com/</a><br>--------------------------------------------<br>Mahatma Gandhi once said:-<br>
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