[kictanet] ISPs and Bandwidth: CCK Problem

[wesley kiriinya]

I should also add that we should accept that the said bandwidth will not always be constant, but a certain acceptable margin should be guaranteed. For example someone signing up for 512 may not receive less than about 400. For some businesses where bandwidth is critical then a smaller variance may apply.
 
I've also heard that the 512 (or whichever amount of bandwidth) can be shared. As long as a client is aware of sharing and s/he knows the net bandwidth they should recieve and the variance to expect, and the client goes ahead and signs the contract then no problem.
 
All in all it's a serious issue that leads to a lot of losses when employees can't work because net is down or too slow. If there was a sturdy on this I wouldn't be surprised if the economy is loosing lots(billions) of money. Also consider companies that are afraid to come into the country because of this bandwidth issue.
 
Regards.

 

--- On Fri, 8/1/08, waudo siganga <emailsignet at mailcan.com> wrote:

From: waudo siganga <emailsignet at mailcan.com>
Subject: Re: [kictanet] ISPs and Bandwidth: CCK Problem
To: kiriinya2000 at yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
Date: Friday, August 1, 2008, 12:44 PM



Wesley - Your concern is an important one, especially for consumers. I agree with what Mhseshimiwa Rege said yesterday that CCK needs to take more seriously its obligations of ensuring service providers and operators meet obligatory service levels. I do not think that ISPs or other operators/service providers can police themselves. A service like Telkom's ADSL is another example that Kenyans are willing to live with extreme complacency. This service takes to another level what was taught at University that data communications are "bursty", Sometimes you will be lucky to get a few "bursts" in an hour. Two weeks ago our office even lost the ADSL service for about 5 days and yet we are paying a fixed charge of 9,188/= per month. CCK needs to move beyond issuing licences and do its duty under law to ensure that the licensees are meeting the Service levels. This is the only way consumers (who are often ignorant of what to expect) can be protected.
Waudo On Wed, 30 Jul 2008 07:17:47 -0700 (PDT), "wesley kiriinya" <kiriinya2000 at yahoo.com> said:







Hey,
 
I was wondering whether it's possible for ISPs to be forced under a law (which can be enacted if one doesn't exist) to host applications on their servers that clients can use to check how much bandwidth the client is recieving.
 
I believe it's very unfortunate when ISPs say they are giving a client x bandwidth but the client is experiencing far much less. Isn't that stealing? Bottom line is that the clients need some assurance as to what they are paying for.
 
o_O?

 
People make a plan work, a plan alone seldom makes people work (Confucius).



      
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