[kictanet] ISPs and Bandwidth: CCK Problem

[waudo siganga]

Wesley - Your concern is an important one, especially for
consumers. I agree with what Mhseshimiwa Rege said yesterday that
CCK needs to take more seriously its obligations of ensuring
service providers and operators meet obligatory service levels. I
do not think that ISPs or other operators/service providers can
police themselves. A service like Telkom's ADSL is another
example that Kenyans are willing to live with extreme
complacency. This service takes to another level what was taught
at University that data communications are "bursty", Sometimes
you will be lucky to get a few "bursts" in an hour. Two weeks
ago our office even lost the ADSL service for about 5 days and
yet we are paying a fixed charge of 9,188/= per month. CCK needs
to move beyond issuing licences and do its duty under law to
ensure that the licensees are meeting the Service levels. This is
the only way consumers (who are often ignorant of what to expect)
can be protected.

Waudo
On Wed, 30 Jul 2008 07:17:47 -0700 (PDT), "wesley kiriinya" <kiriinya2000
@yahoo.com> said:

  Hey,

  I was wondering whether it's possible for ISPs to be forced under
  a law (which can be enacted if one doesn't exist) to host
  applications on their servers that clients can use to check how
  much bandwidth the client is recieving.

  I believe it's very unfortunate when ISPs say they are giving a
  client x bandwidth but the client is experiencing far much less.
  Isn't that stealing? Bottom line is that the clients need some
  assurance as to what they are paying for.

  o_O?
People make a plan work, a plan alone seldom makes people work (Confucius).

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20080801/166a2f0c/attachment.htm>