[kictanet] Day 2 of 10: What are the Internet Opportunities for provisioning Regulatory Services?

John Walubengo jwalu at yahoo.com
Thu Oct 11 11:32:52 EAT 2007


Now that we have an idea of the Role of Regulators and
their target Customers, we can begin to think about the
Opportunites that the Internet presents for delivering
their services.

Assuming the Regulator was a business and wanted to give
value to their customer using the Internet, how would they
do it? Alternatively, you as a customer to the Regulator
(Operator, Consumer, Government, etc), how do you think the
Regulator can best serve you, using the internet?

Think along these lines.

1. Market Penetration: how can the Regulator use the
Internet to be closer to you (customer)?
2. Market Development: how can the Regulator best reach
thier EXCLUDED or ignored customers
3. Product Development: are there new ways the Regulator
can deliver their old services (functions) over the web?

We have 1day to hear more contributions from your various
perspectives (Consumers, Operators, Individuals, etc).

walu.



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