[kictanet] Is 999 a local BPO opp?-beyond the BPO

Michuki Mwangi michuki at kenic.or.ke
Wed Jun 27 18:33:32 EAT 2007



Alex Gakuru wrote:
> 
> Efficiency model is superb, but maybe essential public
> services are best left to specialised persons? 

Simply put for such to work i would expect there be TOR's and this
issues would have to be addressed to the BPO in a very precise manner.
Specialization is profession hence the BPO would seek for professionals
to do the work (even if it means he will pay the the police training
dept to train its personnel). The important aspect is that the service
is delivered.


BTW,
> were police landlines fully restored? if not, who then
> will settle the BPO bills?
> 

There is no business model around this services - hence unless we pay
more taxes it will always be as has been. There are many creative ways
to generate extra revenues around this services that would stir
additional revenues and make them sustainable.

Off the top of my head, maybe its in place but the police force should
have a commercial department that does

  a) Security training (Basic to advanced i.e evasive driving, self
defense etc)
  b) Private Security details high and low level detail.(compete with KK
security for jobs like providing security services to the US embassy)
  c) Forensics to other countries
  d) Fund raising initiatives - with giveaways stamps, police sourv's et al
  e) the list can go on and on ..


I have nothing against the security companies but considering how
successful they have been, it means that if the police force would share
in a piece of that cake, there would be extra revenue to sustain some of
the key critical services for the 'mwananchi'.

Regards,

-- 
Michuki Mwangi
KENIC




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