[kictanet] Safaricom SMS Swindlers

Mon Aug 27 16:36:44 EAT 2007

Hello all,

I am a victim of this matter, and i would like to point out that the actual charge being levied for the "undelivered" sms is actually ksh 10/= and not even the published sms rate of Ksh 5/= to other networks.

By way of this message, i hope also CCK and the courts will give this matter expeditious action.
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I will look into this immediately
Michael Joseph
CEO Safaricom Limited

BlackBerry powered by Safaricom

----- Original Message -----
From: kictanet-bounces+mjoseph=safaricom.co.ke at lists.kictanet.or.ke <kictanet-bounces+mjoseph=safaricom.co.ke at lists.kictanet.or.ke>
To: Michael Joseph
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Mon Aug 27 09:28:57 2007
Subject: [kictanet] Safaricom SMS Swindlers

Dear Consumer,

It has come to our notice that Safaricom is charging
but blocking SMS sent to Telkom Wireless network.
Charging for undelivered goods and services is
outright theft, and criminal acts under Kenya Laws. 

Their Network accepts SMS from Telkom Wireless but
replies to these message instantly report "message
sending failed" although Safaricom still eat your
balance.

We have been at Telcos malpractices since 2005 and now
it is time to change the strategies. We are filing a
lawsuit against Safaricom Ltd and we need as many
petitions as possible. Kindly send your electronic
petition directly to me assist our lawyers in filing
the suit.

Regards

Alex Gakuru
Chairman, ICT Consumers Association of Kenya

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