<div dir="ltr"><div class="gmail_default" style="font-size:small">Pole Brian,</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">Lakini hiyo fine print iko hivyo. Check below section 1 part c.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><a href="https://www.safaricom.co.ke/images/Downloads/Terms_and_Conditions/Conditions_of_use_of_the_Safaricom_Services_Ts_Cs_final_7_7_2020.pdf">https://www.safaricom.co.ke/images/Downloads/Terms_and_Conditions/Conditions_of_use_of_the_Safaricom_Services_Ts_Cs_final_7_7_2020.pdf</a><br></div><div class="gmail_default" style="font-size:small"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Sep 4, 2020 at 2:39 PM Erick Mwangi via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Apologies Brian!<div><br></div><div>I too am keen to hear what CA says. </div><div><br></div><div>Unfortunately this practice has existed for quite sometime now. I have "lost" two numbers now and painstakingly delinked my personal data twice, Safaricom was hearing none of this. Now what I have resulted doing is; my niece in Uni has the enviable task of loading 5bob every month to my line so that Safaricom do not sell the line to someone else - so much for Silicon Savannah. 🚶</div><div><br></div><div>On the flipside, I acquired someone's line and well not very nice conversations when people you don't know call you and accuse you of all sorts of things.</div><div><br></div><div>Good Luck, you will need it!</div><div><br clear="all"><div><div dir="ltr"><div dir="ltr"><div>E Njoroge Mwangi</div><div>Technology| FINTECH | Big Data</div><div><br></div><div><div style="font-size:12.8px">Cell <font color="#1155cc">+44 7539372742</font></div><div style="font-size:12.8px">Skype: Erick.mwangi</div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Sep 4, 2020 at 11:49 AM Ali Hussein via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Brian</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">You raise very pertinent and interesting issues that are tied to Data Privacy and Protection. You deserve a full explanation, apology, and restitution from Safaricom. </div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">It will also be interesting to get comments from the CA.</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Regards</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><p style="margin:0in 0in 0pt"><b><font face="georgia, serif" size="2">Ali
Hussein</font></b></p><p style="margin:0in 0in 0pt"><font face="georgia, serif" size="2">Digital Transformation</font></p><p style="margin:0in 0in 0pt"><br></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>T<font size="2">el: +254 713 60<font size="2">1113</font></font><br></span></span></font></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>Twitter: @AliHKassim</span><span></span></span></font></p><font size="2"><span style="font-family:georgia,serif">
</span></font><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>Skype: abu-jomo</span></span></font></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.com/in/alihkassim</a></span><a href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="color:windowtext;text-decoration:none"></span></a></span></font></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><br></span></font></p><p style="font-size:small;margin:0cm 0cm 0.0001pt;background-image:initial;background-position:initial;background-repeat:initial"><span style="font-size:9pt;font-family:georgia;color:black"><br></span></p><font size="2"><span style="font-family:georgia,serif"><span><br><font size="1">Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.</font></span></span></font><span style="font-family:"Baskerville Old Face",serif;font-size:11pt"></span><span style="font-size:11pt"></span>
<span style="font-family:"Baskerville Old Face",serif"></span></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Sep 4, 2020 at 1:43 PM Brian Munyao Longwe via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Hey Wash!</div><div><br></div><div>So - Kenya passed number portability regulations some years back. If I can choose to port this number to Airtel or Equitel or Telkom or any other operator licensed by CA - doesn't this imply that the number is inextricably linked to me?</div><div><br></div><div>What does the law and other regulations and MNO licenses say about this?</div><div><br></div><div>Brian<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Sep 4, 2020 at 12:06 PM Odhiambo Washington <<a href="mailto:odhiambo@gmail.com" target="_blank">odhiambo@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, 4 Sep 2020 at 12:08, Brian Munyao Longwe via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Hi folk,</div><div><br></div><div>It's been a long time. I hope you are all well?</div><div><br></div><div>So - mimi niko na issue.</div><div><br></div><div>My Safaricom number 0715964281 has apparently been repossessed and sold to someone else. The other day I opened up my Safaricom app to send some m-pesa to my daughter as she transits through Nairobi from Malaysia and shock on me! It displayed the name as "Beatrice Chelangat"</div><div><br></div><div>As many of you know - I have been "diaspora" for a good number of years (close to 9) and am currently based in Malawi. I went to the Kenyans in Malawi Whatsapp group and mentioned the issue and was told that my line is gone because I failed to top up in over 6 months. (This is very true, I think the last time I used the line was more than 8 months ago).</div><div><br></div><div>What I find surprising is that this has never been a problem in the preceding 9+ years that I have been diaspora. My line has many times gone more than 6,7,8 months without a topup - but always "wakes up" when I load airtime. And m-pesa has always worked. What gives?</div><div><br></div><div>I am distressed because my m-pesa, my e-Citizen, NTSA, bank accounts and many other digital assets / identity related items are linked to this number which I have had for the past 15+ years. My digital identity (and that of many others in similar predicament) is at risk. How did CA allow this kind of reappropriation to happen without an extensive process?</div><div><br></div><div>I would expect that at a minimum - after the expiry of a period of non-use, and several alerts sent to the number Safaricom (or any other mobile operator) should publish a gazette notice listing numbers (and associated registered persons) they want to deactivate/repossess and allow a period (3 months?) for the owners to claim their number. At the end of this period then admittedly no one should complain.</div><div><br></div><div>Otherwise as far as I am concerned I have just been the victim of a sim-cloning scam perpetrated by the same company that provides me with the telecoms service!</div><div><br></div><div>I would like to hear what the thoughts of the many much brighter people than me on this group are....</div><div><br></div><div>Best regards,</div><div><br></div><div>Mblayo</div><div><br></div></div></blockquote><div><br></div><div>Hi Mblayo,</div><div><br></div><div>Hope you are doing well in Malawi.</div><div> </div></div>TBH, I don't remember when or even how Safaricom introduced this change. I first heard it when I called their Customer Care.<div>What I think you should do it look for the initial dotted lines that you signed to see if that provision was there.<br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254 7 3200 0004/+254 7 2274 3223<br>"<span style="font-size:12.8px">Oh, the cruft.</span><span style="font-size:12.8px">", </span><span style="font-size:12.8px">grep ^[^#] :-)</span></div></div></div></div></div></div></div>
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