<div dir="ltr">Hi Ali,<div><br></div><div>Absolutely true, Opt In not Opt Out is best practice - but as Twahir says the fine print.<br><br>Most Kenyans don't even know Hakikisha is a service they were "opted in to" they just know "Safaricom improved services so that they won't send money to a wrong person" - but who knows maybe with Simple | Transparent | Honest - they might become better than other corporates at explaining fine print.<br><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>With kind regards</div><div><br></div><div><br></div><div>Jeipea</div><div><br></div><div>Believe in yourself then you can change your world</div><div><br></div><div>____________________________________________</div><div>Skype: john.paul.em</div><div>Cell: +254735586956</div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jan 23, 2020 at 6:20 PM Ali Hussein <<a href="mailto:ali@hussein.me.ke">ali@hussein.me.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:georgia,serif">Arya</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">The new Permission Marketing best practice is opt-in, NOT opt-out.</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div class="gmail_default" style="font-family:georgia,serif">Regards</div><div class="gmail_default" style="font-family:georgia,serif"><br></div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><p style="margin:0in 0in 0pt"><b><font face="georgia, serif" size="2">Ali
Hussein</font></b></p><p style="margin:0in 0in 0pt"><br></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>T<font size="2">el: +254 713 60<font size="2">1113</font></font><br></span></span></font></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>Twitter: @AliHKassim</span><span></span></span></font></p><font size="2"><span style="font-family:georgia,serif">
</span></font><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>Skype: abu-jomo</span></span></font></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><span>LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.com/in/alihkassim</a></span><a href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="color:windowtext;text-decoration:none"></span></a></span></font></p><p style="margin:0in 0in 0pt"><font size="2"><span style="font-family:georgia,serif"><br></span></font></p><p style="font-size:small;margin:0cm 0cm 0.0001pt;background-image:initial;background-position:initial;background-repeat:initial"><span style="font-size:9pt;font-family:georgia;color:black"><br></span></p><font size="2"><span style="font-family:georgia,serif"><span><br><font size="1">Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.</font></span></span></font><span style="font-family:"Baskerville Old Face",serif;font-size:11pt"></span><span style="font-size:11pt"></span>
<span style="font-family:"Baskerville Old Face",serif"></span></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jan 23, 2020 at 4:10 PM Arya Jeipea Karijo via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I think they will argue that they have provided options for opting out.<br>But the thing is you have to go looking for it... it is not in your face.<br><br>But as I have said before - the threshold of compliance with data protection and also in getting users to read "software license agreements" should be as high as the same level companies use to market their products.<div><br></div><div>That means if a company can go all out with a video to advertise their service... then the "Software license agreement" should be a fancy video... "think of it a little bit like the little ones they have on the flights telling you about safety" - in extreme case scenario the sales person should "educate" the user into what they are signing up for.<br><br><br clear="all"><div><div dir="ltr"><div dir="ltr"><div>With kind regards</div><div><br></div><div><br></div><div>Jeipea</div><div><br></div><div>Believe in yourself then you can change your world</div><div><br></div><div>____________________________________________</div><div>Skype: john.paul.em</div><div>Cell: +254735586956</div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jan 23, 2020 at 12:00 AM Nick Ngatia via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">In 2020, Safaricom should do something about the data privacy concerns raised in various fora.<div><br></div><div>I think one of the most controversial features that was introduced in 2019 was Hakikisha. Touted as a way to reduce money sent to the wrong recipients, it has become a major headache for those who are conscious about privacy of personal data. It is a good thing that you can only 'hakikisha' upto 5 times per day. However, this limit does not seem to work on mySafaricom app.</div><div><br></div><div>The basic argument is that just because I need to send you money, you don't have to know my full names as they appear on ID. Secondly, this service has been abused by fraudsters multiple times to access personal data that they should otherwise have not access to. The lack of a limit on MySafaricom App means that a fraudster can guess random Safaricom numbers and get their full names as they appear on ID many many times in a day. The problem is that Safaricom does not seem to do anything about all the concerns raised from different quarters about the Hakikisha feature.</div><div><br></div><div>One viable recommendation has been to give each MPESA user a unique 'SafaricomID'. This ID, whether numeric or alphanumeric, <b>should be displayed</b> when sending or receiving money via MPESA. In the Safaricom registry, this ID should mirror all the users legal data and can be easily accessed by an authorized person if an issue/crime/money-sent-to-the-wrong-person-case comes up. This simple action will cut down the fraudsters who propagate their business via mobile money by at least half. </div><div><br></div><div>If you look at it deeply, I think it is your problem if you are not diligent enough and send money to a wrong number. You simply tell MPESA what to do just like you fill a transaction advice at a bank. You can't blame the teller if you missed a digit when writing the account number and the money ended in the wrong account. </div><div><br></div><div>Your phone number has now become a virtual nametag which you wear waiting for whoever cares, even strangers, to read your full names. I think this should stop in 2020!<br clear="all"><div><i><br></i></div><i>And btw, anyone has a case study of the much hyped data protection law being implemented?</i><br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="background-color:rgb(0,0,0)"><span><span style="background-color:rgb(243,243,243)"></span></span></span>--------------------------------<br></div><div><span style="background-color:rgb(0,255,255)"></span><span><span style="font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif;font-size:small"><span></span><span></span><br></span></span><b><font face="verdana, sans-serif" color="#3d85c6">Nick Ngatia</font></b><br></div><div><span style="font-size:13px;font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif;color:rgb(0,0,0)"><a href="mailto:nick.ngatia@childrenyouth.org" target="_blank"><font style="font-weight:bold">Email</font></a><font face="monospace, monospace"> </font><b>|</b><font face="arial narrow, sans-serif"> </font><a href="http://www.facebook.com/niccoswagg1" target="_blank"><font style="font-weight:bold" color="#0b5394">Facebook</font></a></span><font style="font-size:13px;font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif;color:rgb(0,0,0)"> </font><b style="font-size:13px;font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif;color:rgb(0,0,0)">|</b><font style="font-size:13px;font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif;color:rgb(0,0,0)"> </font><font color="#00ffff" style="font-size:13px;font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif"><b><a href="http://www.twitter.com/nickngatia" target="_blank">Twitter</a> </b></font><font color="#00ffff" style="font-size:13px;font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif"><b><b style="color:rgb(0,0,0)">|<font color="#00ffff"> <a href="https://www.linkedin.com/in/nick-ngatia-a6b06a7b?trk=nav_responsive_tab_profile_pic" target="_blank">LinkedIn</a> </font></b></b></font><br></div><div><div><div style="font-size:13px"><font style="font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif" color="#00ffff"><b><span style="color:rgb(153,0,255)">Skype</span><font color="#000000">:</font></b></font><font color="#000000"><font face="Helvetica Neue, Segoe UI, Helvetica, Arial, Lucida Grande, sans-serif"> <span style="color:rgb(61,133,198)"><b>nick.ngatia</b></span></font><font face="monospace, monospace"><b> |</b> </font></font><font color="#00ffff"><b><span style="color:rgb(153,0,255)">Phone</span><span style="color:rgb(0,0,0)">:</span></b></font><span style="font-family:"Helvetica Neue","Segoe UI",Helvetica,Arial,"Lucida Grande",sans-serif;font-size:small"> <span style="color:rgb(61,133,198)"><b><i>+25</i></b><b><i>4 (0) 711 42 2015</i></b> <br></span><br></span></div><div><font size="2" color="#0b5394" face="comic sans ms, sans-serif"><i><b>"Development Towards Sustainability is far too more important to leave it to chance."</b></i></font></div></div></div><div>---------------------------------<br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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