<div dir="ltr">
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">@Walubengo,<span></span></p>
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:11pt">Thank you for the feedback and the kind words.</span><br></p><p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><span></span></p>
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">@Keith and Collins, I have picked up the issues you have
raised. I will share with the team for a resolution.<span></span></p>
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><span> </span></p>
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">Asanteni<span></span></p>
<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><span> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(25,169,80)">Wachira Kangaru</span><span style="color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">Head of
Department,</span><span style="color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">Corporate
Communications</span><span style="color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:"Times New Roman",serif;color:black"><span> </span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">Safaricom House,
Waiyaki Way</span><span style="font-size:12pt;font-family:"Times New Roman",serif;color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">P.O. Box
66827-00800</span><span style="color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">Tel: +254 722
00 5362</span><span style="color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(102,102,102)">Twitter:
@wkangaru</span><span style="color:black"><span></span></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:13.5pt;font-family:Times;color:black"> </span><br></p>
<br></div><br><div class="gmail_quote"><div dir="ltr">On Wed, 13 Jun 2018 at 08:13, Collins Areba via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div name="messageBodySection" style="font-size:14px;font-family:-apple-system,BlinkMacSystemFont,sans-serif">Just a quick feedback on county no 23:
<div><br></div>
<div>Lodwar: 4G works. (surprisingly well)</div>
<div><br></div>
<div>Lorungum: about 45 clicks due west on your way to UG: 3G works. In between, spotty cell reception. </div>
<div><br></div>
<div>Katilu, almost a hundred clicks due south of Lodwar has zero network. patchy Edge signal. </div>
<div><br></div>
<div>Otherwise all good up here. </div>
</div>
<div name="messageSignatureSection" style="font-size:14px;font-family:-apple-system,BlinkMacSystemFont,sans-serif"><br>
Regards,<br>
<br>
Collins Areba,<br>
Kilifi, Kenya.<br>
Tel: +<b>254 707 750 788</b> / <b>0731 750 788</b><br>
Twitter: @arebacollins.<br>
Skype: arebacollins</div>
<div name="messageReplySection" style="font-size:14px;font-family:-apple-system,BlinkMacSystemFont,sans-serif">On 13 Jun 2018, 12:42 AM +0300, Keith Andere via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>>, wrote:<br>
<blockquote type="cite" style="margin:5px 5px;padding-left:10px;border-left:thin solid #1abc9c">
<div dir="auto">This is excellent feedback Barrack.
<div dir="auto"><br></div>
<div dir="auto">Good to know they delivered beyond expectations. Parts of limuru still have signal (both voice and data) challenges but najua wanaweza bado.</div>
<div dir="auto"><br></div>
<div dir="auto">Serikali read safaricom tafadhali. <br>
<br>
<div data-smartmail="gmail_signature" dir="auto">Regards,<br>
<br>
Keith.</div>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Tue, 12 Jun 2018, 18:17 Barrack Otieno via kictanet, <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br></div>
<blockquote class="gmail_quote" style="margin:5px 5px;padding-left:10px;border-left:thin solid #e67e22">
<div dir="ltr">
<div>Hi Listers,</div>
<div><br></div>
<div>In June 2017 i raised an issue during the talk to Safaricom debate with regard to poor signal from Kisamese (Ole Polos division). I am happy to report that Safaricom went beyond my expectations and we actually have a 3 G signal. I am able to work comfortably from the location. Thanks Steve Chege and the team of engineers that you dispatched. Mnaweza kabisa. Please consider other areas in mashinani as well.</div>
<div><br></div>
<div>Best Regards<br></div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Mon, Feb 6, 2017 at 9:03 AM, Barrack Otieno <span dir="ltr"><<a href="mailto:otieno.barrack@gmail.com" rel="noreferrer" target="_blank">otieno.barrack@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:5px 5px;padding-left:10px;border-left:thin solid #3498db">Hi Walu,<br>
<br>
Many thanks for this discussion. I also appreciate the kind gesture<br>
from the Safaricom to engage the general public, this is a great way<br>
to start the year and we hope it continues the same way.<br>
<br>
My question regards mobile signal coverage of Kisamese and Olepolos<br>
areas which are within 50 Kilometres from Nairobi. The quality of the<br>
signal is very poor yet there is a growing urban populace. I had<br>
raised this issue with Safaricom Customer service and they promised to<br>
work on it but it has been a year waiting for some positive feedback.<br>
Can our good friends at Safaricom do something about the blind spots<br>
and strengthening of 3 G in the area?<br>
By extension coverage is very bad and non existent as you move further<br>
towards Magadi in particular Oltepesi and Tinga areas. I hope to get<br>
some feedback on the plans Safaricom has to boost the signal in this<br>
area.<br>
<br>
I will be back with more questions<br>
<span><br>
On 2/6/17, Walubengo J via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" rel="noreferrer" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br>
> Greetings Listers,<br>
> Hope you had a lovely weekend and ready for this week's 'Talk-2-Safaricom'<br>
> online deliberations. Going straight into today's theme, we want you to<br>
> share your experiences, challenges, proposed solutions with regard to<br></span> > Safaricom Servicesalong any of the following lines:<br>
><br>
> a) Affordability - (of Bandwidth, Databundles, SMS, Over The Top Services )<br>
><br>
> b) Quality of Service - (Congestion,Dropped Calls, 2G, 3G, 4G)<br>
><br>
> c) Data Protection & Intermediaryliability- (Premium Service Providers,<br>
<span>> Unsolicited sms, KRA & MPESA accounts)<br>
><br></span> > d) Privacy Issues -As the largest ISP,how is Safcom handling Censorship<br>
> threats, Child online Protection from harmfulcontent, Security Cameras,<br>
<span>> etc)<br>
><br>
><br>
> The floor is open and we have only today. So better start talking since<br>
> tomorrow we move on to competition issues.<br>
> -walu.<br>
><br></span> > -Rest of the Programme-1. Consumer Issues Day, 2. Competition Issues Day,<br>
<div class="m_3872306534181992037m_-2590668652026041852HOEnZb">
<div class="m_3872306534181992037m_-2590668652026041852h5">><br>
> 3. Innovators, Innovations & Suppliers Day,<br>
><br>
> 4. Infrastructure & Universal Access Day,<br>
><br>
><br>
><br>
> 5. Technology & Elections Day<br>
><br>
> 6. Emerging Issues+AOB<br>
><br>
<br>
<br></div>
</div>
<span class="m_3872306534181992037m_-2590668652026041852HOEnZb"><font color="#888888">--<br>
Barrack O. Otieno<br>
+254721325277<br>
+254733206359<br>
Skype: barrack.otieno<br>
PGP ID: 0x2611D86A<br></font></span></blockquote>
</div>
<br>
<br clear="all">
<br>
--<br>
<div class="m_3872306534181992037m_-2590668652026041852gmail_signature" data-smartmail="gmail_signature">Barrack O. Otieno<br>
+254721325277<br>
+254733206359<br>
Skype: barrack.otieno<br>
PGP ID: 0x2611D86A<br>
<br>
<br>
<br>
<br></div>
</div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><br><br><br>It is impossible to defeat an ignorant man in argument. - William G. McAdoo</div>