<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="ltr" class=""><div class="gmail_default" style="font-family:georgia,serif">What is going on? </div></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Tue, Jan 16, 2018 at 10:23 AM, Alex Watila via kictanet <span dir="ltr" class=""><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple" class=""><div class="m_-7180352536276166485WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class="">Good morning,<u class=""></u><u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class="">Was wondering if the downtime had to do with the dispute elaborated in the below story.<u class=""></u><u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class="">Looks to me like an issue of an outsourcing contract going wrong<u class=""></u><u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class="">Regards,<u class=""></u><u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class="">Alex<u class=""></u><u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><b class=""><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" class="">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" class=""> kictanet [mailto:<a href="mailto:kictanet-bounces%2Bawatila" target="_blank" class="">kictanet-bounces+<wbr class="">awatila</a>=<a href="mailto:yahoo.co.uk@lists.kictanet.or.ke" target="_blank" class="">yahoo.co.uk@lists.<wbr class="">kictanet.or.ke</a>] <b class="">On Behalf Of </b>Mwendwa Kivuva via kictanet<br class=""><b class="">Sent:</b> Tuesday, January 16, 2018 8:53 AM<br class=""><b class="">To:</b> <a href="mailto:awatila@yahoo.co.uk" target="_blank" class="">awatila@yahoo.co.uk</a><br class=""><b class="">Cc:</b> Mwendwa Kivuva <<a href="mailto:Kivuva@transworldafrica.com" target="_blank" class="">Kivuva@transworldafrica.com</a>><br class=""><b class="">Subject:</b> Re: [kictanet] eCitizen Service Down<u class=""></u><u class=""></u></span></p><div class=""><div class="h5"><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div class=""><p class="MsoNormal">Depends how the convenience fee is used to improve the platform and lives of Kenyans. Read on <a href="https://www.standardmedia.co.ke/business/article/2001266099/unmasking-the-legal-fight-behind-ecitizen-deal-worth-billions" target="_blank" class="">https://www.standardmedia.<wbr class="">co.ke/business/article/<wbr class="">2001266099/unmasking-the-<wbr class="">legal-fight-behind-ecitizen-<wbr class="">deal-worth-billions</a><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div class=""><p class="MsoNormal">On Jan 15, 2018 6:40 PM, "Admin CampusCiti via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in" class=""><div class=""><p class="MsoNormal">Kanini <u class=""></u><u class=""></u></p><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">I’m with you on this. I love this service. And I honestly don’t mind that convenience fee..if only it works.. :-)<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal" style="margin-bottom:12.0pt">UX is basically non existent. <u class=""></u><u class=""></u></p><div id="m_-7180352536276166485m_-3566527425391346451AppleMailSignature" class=""><div class=""><p class="MsoNormal"><b class="">Ali Hussein</b><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><b class="">Hussein & Associates</b><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif" class="">+254 0713 601113 <u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><div style="margin: 0in 0in 0.0001pt;" class="">Twitter: @AliHKassim<u class=""></u><u class=""></u></div><div style="margin: 0in 0in 0.0001pt;" class="">Skype: abu-jomo<u class=""></u><u class=""></u></div><div style="margin: 0in 0in 0.0001pt;" class="">LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank" class="">http://ke.linkedin.<wbr class="">com/in/alihkassim</a><u class=""></u><u class=""></u></div><p class="MsoNormal">Blog: <a href="http://www.alyhussein.com/" target="_blank" class="">www.alyhussein.com</a><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><p class="MsoNormal">Sent from my iPad<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal" style="margin-bottom:12.0pt"><br class="">On 15 Jan 2018, at 6:37 PM, kanini mutemi via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class=""><div class=""><div class=""><div class=""><p class="MsoNormal">I like eCitizen I do (or rather the concept). But my interactions with the platfrom always leave me with a bitter taste. It returns an error message quite often. Of course customer care is a huge problem. Online support is no better because they always tell you to call Customer Care. It’s also not the most user friendly of platforms so you get stuck quite a lot. Then there’s that controversial ‘convenience fee’ per transaction. <u class=""></u><u class=""></u></p></div><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div class=""><div class=""><p class="MsoNormal">On Mon, 15 Jan 2018 at 18:23, Ali Hussein via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in" class=""><div class=""><p class="MsoNormal">James<u class=""></u><u class=""></u></p><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">You raise a very critical issue about critical government services. I’m curious. Since Lilian from ICT has responded to Victor maybe she can come back to us after consulting internally with answers to the following questions:-<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">1. Where is the eCitizen Portal hosted and what are the SLA details?<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal">2. Why is it so difficult to get anyone on the Customer Service Line?<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal">3. There’s no recourse when there is an issue to resolve. In November I had to pay twice for my driving license renewal. To date I’m not even sure who to speak with for a refund. <u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal">4. For such a critical service we are past the stage of being ‘happy’ simply to have the service. As citizens we expect NOTHING BUT THE BEST from Silicon Savannah.<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal">5. When will the service be fully mobile enabled?<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">It’s high time we elevate this service to world class standard. As it is every time I think about using the service I start getting agitated.<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div id="m_-7180352536276166485m_-3566527425391346451m_-1803255054964557960AppleMailSignature" class=""><div class=""><p class="MsoNormal"><b class="">Ali Hussein</b><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><b class="">Principal</b><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><b class="">Hussein & Associates</b><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif" class="">+254 0713 601113 <u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><div style="margin: 0in 0in 0.0001pt;" class="">Twitter: @AliHKassim<u class=""></u><u class=""></u></div><div style="margin: 0in 0in 0.0001pt;" class="">Skype: abu-jomo<u class=""></u><u class=""></u></div><div style="margin: 0in 0in 0.0001pt;" class="">LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank" class="">http://ke.linkedin.<wbr class="">com/in/alihkassim</a><u class=""></u><u class=""></u></div><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><p class="MsoNormal">Sent from my iPad<u class=""></u><u class=""></u></p></div></div></div><div class=""><div class=""><div class=""><p class="MsoNormal" style="margin-bottom:12.0pt"><br class="">On 15 Jan 2018, at 6:07 PM, James Muendo via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class=""><div class=""><div class=""><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="">Listers,<u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="">Barack, I wonder whether those servers are here or out there. And if out there, two critical questions arise: <u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="">1. What is the SLA agreement, and especially when it comes to getting the service back within acceptable timeline(s)?<u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="">2. Why host away from the country, yet we have companies like Node and Angani, who I believe have the various competencies to handle such locally? Plus there is KIXP to support the traffic that comes through? I believe a great number of the users of the system are local. Why not make it easier and quicker?<u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="">Just wondering. <u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class="">Regards, <u class=""></u><u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif" class=""><u class=""></u> <u class=""></u></span></p></div></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div class=""><p class="MsoNormal">On Mon, Jan 15, 2018 at 5:06 PM, Barrack Otieno via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in" class=""><div class=""><div class=""><p class="MsoNormal">Teacher Karis,<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><p class="MsoNormal">Maybe the servers are in another time zone, give them a few hours they will be opened.<u class=""></u><u class=""></u></p><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">Regards<u class=""></u><u class=""></u></p></div></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div class=""><div class=""><div class=""><p class="MsoNormal">On 15 Jan 2018 17:02, "Kelvin Kariuki via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p></div></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in" class=""><div class=""><div class=""><div class=""><p class="MsoNormal">I have been trying it since morning, it gives this error:<u class=""></u><u class=""></u></p><div class=""><h1 class=""><span style="color:black" class="">"503 Service Unavailable<u class=""></u><u class=""></u></span></h1><p class="MsoNormal"><span style="font-size:13.5pt;color:black" class="">No server is available to handle this request."</span><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal"><span style="font-size:13.5pt;color:black" class="">Its time they commit to a serious Service Level Agreement. Of late the downtime has been frequent, I have been in the process of registering a company and most of the time the service is not available. As a community, we are supposed to speak up about this to save the millions of Kenyans suffering from this inconvenience. </span><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal"><span style="color:#545454" class="">The </span><b class=""><span style="color:#6a6a6a" class="">503 Service Unavailable</span></b><span style="color:#545454" class=""> error is an HTTP status code that means the web site's server is simply not available right now. <b class="">Most of the time, it occurs because the server is too busy or because there's maintenance being performed on it</b>... Read on: <a href="https://www.lifewire.com/503-service-unavailable-explained-2622940" target="_blank" class="">https://www.lifewire.com/<wbr class="">503-service-unavailable-<wbr class="">explained-2622940</a></span><u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal"><span style="color:black" class="">The error is most likely caused by simultaneous access by millions of Kenyans, the servers they have can't handle that amount of traffic. They should upgrade their data center. A Service Level Agreement will enforce them to do that and Kenyans will get a convenient service. </span><u class=""></u><u class=""></u></p></div></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p><div class=""><p class="MsoNormal">On Mon, Jan 15, 2018 at 4:42 PM, Victor Kapiyo via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><wbr class="">> wrote:<u class=""></u><u class=""></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in" class=""><div class=""><p class="MsoNormal">Hi Listers,<u class=""></u><u class=""></u></p><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal">Anyone noticed that the ecitizen portal is down. I'm not sure how frequently this happens but what's the acceptable downtime for such a critical service. Or should we go back to manual backup?<u class=""></u><u class=""></u></p></div><div class=""><p class="MsoNormal"><span style="color:#888888" class=""><u class=""></u> <u class=""></u></span></p></div><div class=""><p class="MsoNormal"><span style="color:#888888" class="">Victor<u class=""></u><u class=""></u></span></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br class="">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><br class=""><br class="">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/kelvinkariuki89%40gmail.com" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/<wbr class="">kelvinkariuki89%40gmail.com</a><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></blockquote></div><p class="MsoNormal"><br class=""><br clear="all" class=""><u class=""></u><u class=""></u></p><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><p class="MsoNormal">-- <u class=""></u><u class=""></u></p><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><p class="MsoNormal" style="margin-bottom:12.0pt">Best Regards,<u class=""></u><u class=""></u></p></div></div></div></div><blockquote style="margin-left:30.0pt;margin-right:0in" class=""><div class=""><div class=""><div class=""><div class=""><p class="MsoNormal"><span style="font-size:10.0pt" class="">Kelvin Kariuki</span><u class=""></u><u class=""></u></p></div></div></div></div><div class=""><p class="MsoNormal">Assistant Lecturer<br class="">Multimedia University of Kenya<br class="">Faculty of Computing and Information Technology<u class=""></u><u class=""></u></p></div><div class=""><div class=""><div class=""><div class=""><p class="MsoNormal"><span style="font-size:10.0pt" class="">Twitter Handle: @teacherkaris</span><u class=""></u><u class=""></u></p></div></div></div></div><div class=""><div class=""><div class=""><p class="MsoNormal"><span style="font-size:10.0pt" class="">Alt email: <a href="mailto:kkariuki@mmu.ac.ke" target="_blank" class="">kkariuki@mmu.ac.ke</a></span><u class=""></u><u class=""></u></p></div></div></div><div class=""><div class=""><p class="MsoNormal"><span style="font-size:10.0pt" class="">Mobile: +2547 29 385 557</span><u class=""></u><u class=""></u></p></div></div></blockquote><blockquote style="margin-left:30.0pt;margin-right:0in" class=""><div class=""><p class="MsoNormal"><span style="font-size:10.0pt" class="">The Lord is my Shepherd </span><u class=""></u><u class=""></u></p></div></blockquote></div></div></div></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br class="">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><u class=""></u><u class=""></u></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail.com" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/<wbr class="">otieno.barrack%40gmail.com</a><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></blockquote></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br class="">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><br class=""><br class="">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/james%40muendo.co.ke" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/<wbr class="">james%40muendo.co.ke</a><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></blockquote></div><p class="MsoNormal"><br class=""><br clear="all" class=""><br class="">-- <u class=""></u><u class=""></u></p><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><p class=""><u class=""></u> <u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">James Muendo </span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">Chief Executive Officer (CEO),</span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">Logic Craft Ltd, </span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">Suite 39, 2nd Floor, Visions Plaza, Mombasa Road</span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">P.O Box 28016 – 00200,</span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">Nairobi,KE</span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class=""> </span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">M:| +254.725.567.508 S: | tim.rick Gtalk:| james.muendo T: | </span><a href="https://twitter.com/Mmuendo" target="_blank" class=""><span style="font-family:"Segoe UI",sans-serif;color:#0563c1" class="">@Mmuendo</span></a><span style="font-family:"Segoe UI",sans-serif" class=""> W:|</span><a href="http://about.me/muendo" target="_blank" class=""><span style="font-family:"Segoe UI",sans-serif;color:#0563c1" class="">http://about.me/muendo</span></a><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class=""> </span><u class=""></u><u class=""></u></p><p class=""><span style="font-family:"Segoe UI",sans-serif" class="">Too Brief? </span><a href="http://emailcharter.org/" target="_blank" class=""><span style="font-family:"Segoe UI",sans-serif;color:#0563c1" class="">Here's Why</span></a><u class=""></u><u class=""></u></p></div></div></div></div></div></div></div></div></div></div></div></blockquote></div></div><div class=""><div class=""><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class=""><div class=""><p class="MsoNormal" style="margin-bottom:12.0pt">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><u class=""></u><u class=""></u></p></div></blockquote></div></div><div class=""><div class=""><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class=""><div class=""><p class="MsoNormal">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/info%<wbr class="">40alyhussein.com</a><u class=""></u><u class=""></u></p></div></blockquote></div></div><div class=""><div class=""><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class=""><div class=""><p class="MsoNormal"><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></div></blockquote></div></div><p class="MsoNormal">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><br class=""><br class="">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/kaninimutemi%40gmail.com" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/<wbr class="">kaninimutemi%40gmail.com</a><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></blockquote></div></div><div class=""><p class="MsoNormal">-- <u class=""></u><u class=""></u></p></div><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><div class=""><p class="MsoNormal"><b class=""><span style="font-family:"Georgia",serif" class="">Mercy Mutemi, Advocate</span></b><span style="font-family:"Georgia",serif" class="">. </span><u class=""></u><u class=""></u></p></div></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><div class=""><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div><p class="MsoNormal"><u class=""></u> <u class=""></u></p></div></div></div></div></div></div></div></blockquote><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class=""><div class=""><p class="MsoNormal">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><br class=""><br class="">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/info%40campusciti.com" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/info%<wbr class="">40campusciti.com</a><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></div></blockquote></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br class="">______________________________<wbr class="">_________________<br class="">kictanet mailing list<br class=""><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank" class="">kictanet@lists.kictanet.or.ke</a><br class=""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/listinfo/kictanet</a><br class="">Twitter: <a href="http://twitter.com/kictanet" target="_blank" class="">http://twitter.com/kictanet</a><br class="">Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank" class="">https://www.facebook.com/<wbr class="">KICTANet/</a><br class=""><br class="">Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/kivuva%40transworldafrica.com" target="_blank" class="">https://lists.kictanet.or.ke/<wbr class="">mailman/options/kictanet/<wbr class="">kivuva%40transworldafrica.com</a><br class=""><br class="">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class=""><br class="">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<u class=""></u><u class=""></u></p></blockquote></div></div></div></div></div></div><br class="">______________________________<wbr class="">_________________<br class="">
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br class="">
<br class="">
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<br class="">
<br class=""></blockquote></div><br class=""><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div class=""><span style="font-family:georgia,serif" class=""><b class="">Mercy Mutemi.</b><br class=""></span></div></div><div class=""><span style="font-family:georgia,serif" class=""><br class=""></span></div><div class=""><span style="font-family:georgia,serif" class=""><b class=""><i class=""><br class=""></i></b></span></div><br class=""></div></div></div></div></div></div>
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