<div dir="auto"><div dir="auto">Teacher Karis,</div><div dir="auto"><br></div>Maybe the servers are in another time zone, give them a few hours they will be opened.<div dir="auto"><br></div><div dir="auto">Regards</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 15 Jan 2018 17:02, "Kelvin Kariuki via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I have been trying it since morning, it gives this error:<div><h1 style="color:rgb(0,0,0);font-family:"Times New Roman"">"503 Service Unavailable</h1><span style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium">No server is available to handle this request."</span><br></div><div><span style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium"><br></span></div><div><span style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium">Its time they commit to a serious Service Level Agreement. Of late the downtime has been frequent, I have been in the process of registering a company and most of the time the service is not available. As a community, we are supposed to speak up about this to save the millions of Kenyans suffering from this inconvenience. </span></div><div><span style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium"><br></span></div><div><span style="color:rgb(84,84,84)">The </span><span style="font-weight:bold;color:rgb(106,106,106)">503 Service Unavailable</span><span style="color:rgb(84,84,84)"> error is an HTTP status code that means the web site's server is simply not available right now. <b>Most of the time, it occurs because the server is too busy or because there's maintenance being performed on it</b>... Read on: </span><font color="#545454"><a href="https://www.lifewire.com/503-service-unavailable-explained-2622940" target="_blank">https://www.lifewire.com/<wbr>503-service-unavailable-<wbr>explained-2622940</a></font><span style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium"><br></span></div><div><span style="color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium"><br></span></div><div><font color="#000000" face="Times New Roman" size="3">The error is most likely caused by simultaneous access by millions of Kenyans, the servers they have can't handle that amount of traffic. They should upgrade their data center. A Service Level Agreement will enforce them to do that and Kenyans will get a convenient service. </font></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jan 15, 2018 at 4:42 PM, Victor Kapiyo via kictanet <span dir="ltr"><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto">Hi Listers,<div dir="auto"><br></div><div dir="auto">Anyone noticed that the ecitizen portal is down. I'm not sure how frequently this happens but what's the acceptable downtime for such a critical service. Or should we go back to manual backup?</div><span class="m_-2813516621210497978HOEnZb"><font color="#888888"><div dir="auto"><br></div><div dir="auto">Victor</div></font></span></div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="m_-2813516621210497978gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div>Best Regards,<br><br></div></div></div></div><blockquote style="margin:0 0 0 40px;border:none;padding:0px"><div><div><div><div><font size="2">Kelvin Kariuki</font></div></div></div></div><div><span style="font-size:small">Assistant Lecturer</span><br style="font-size:small"><span style="font-size:small">Multimedia University of Kenya</span><br style="font-size:small"><span style="font-size:small">Faculty of Computing and Information Technology</span><font size="2"><br></font></div><div><div><div><div><font size="2">Twitter Handle: @teacherkaris</font></div></div></div></div><div><div><div><font size="2">Alt email: <a href="mailto:kkariuki@mmu.ac.ke" target="_blank">kkariuki@mmu.ac.ke</a></font></div></div></div><div><div><font size="2">Mobile: +2547 29 385 557</font></div></div></blockquote><blockquote style="margin:0 0 0 40px;border:none;padding:0px"><div><font size="2">The Lord is my Shepherd </font></div></blockquote></div></div></div></div>
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