<div dir="ltr">Ali,<div><br></div><div>The government has a few it could use:</div><div>1. Mobile Money</div><div> -> Make it mandatory to use Telkom Kenya Money or some other eCitizen Wallet when paying for Government Services on eCitizen</div><div> -> Make MPESA API Open, SIM Card Open and have an automated * instant* clearing house for Mobile Money.. Basically, using the banks example, if I give you an Equity cheque and you in CBA, you know it clears, same thing with Mobile Money but instant. </div><div>2. Nxt rollout of the Security Surveillance Core handed should be ran by Telkom / Airtel</div><div>3. Pick on Mula or two of the ones you have mentioned and invest / push them to become global players</div><div><br></div><div>Maneno kama hayo... If you give @Walu a month he could come up with solid proposals :-)</div><div><br></div><div>Rgds</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Apr 25, 2017 at 8:32 PM, Ali Hussein <span dir="ltr"><<a href="mailto:ali@hussein.me.ke" target="_blank">ali@hussein.me.ke</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>
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<span>
<span content="Outlook Mobile for iOS"></span>
</span>
<div>
<div style="direction:ltr">@Ngigi</div><div><br></div><div style="direction:ltr">I will concede the point on ITU... :-)</div><div><br></div><div style="direction:ltr">As for being a Safaricom Hardliner...All I can say is that my contributions on this list speaks for itself. I'm an equal opportunity offender. :-)</div><div><br></div><div style="direction:ltr">Mine is to declare my deep commitment to free markets and to eschew the 'Market Failure' conversation that leads to a declaration of dominance and 'dishing' out of market share to undeserving entities who will do nothing with it but proceed to lose it as quickly as they were given it.</div><div><br></div><div style="direction:ltr">So let's say for arguments sake we declare Safaricom dominant. What are the remedies? What tools does the regulator have to ensure we don't punish well run companies for being winners while rewarding failure. Let's have this conversation on 'correcting' 'dominance' as opposed to simply bashing. I'm on record severally disagreeing with something Safaricom has done. </div><div><br></div><div style="direction:ltr">The other issue is of Regulators who are ill equipped to deal with a fast paced tech landscape. Read my blog on this issue:-</div><div><br></div><div style="direction:ltr"><a href="https://www.linkedin.com/pulse/pitfalls-runaway-innovation-regulators-who-slow-catch-kassim" target="_blank">https://www.linkedin.com/<wbr>pulse/pitfalls-runaway-<wbr>innovation-regulators-who-<wbr>slow-catch-kassim</a></div><div><br></div><div style="direction:ltr"> Bottom line is this:-</div><div><br></div><div style="direction:ltr">This is a mixed conversation - Market Dynamics and a 22nd century Regulatory Toolbox will do the trick. This is a surgeon's scalpel not an executioner's axe conversation.</div><div><br></div>
<div class="m_-3847045851285234487acompli_signature">Ali Hussein<br>+254 0713 601113 <br><span class=""><br>Twitter: @AliHKassim<br>Skype: abu-jomo<br>LinkedIn: <a dir="ltr" href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.com/in/<wbr>alihkassim</a><br><br></span>"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle<br><br>Get <a href="https://aka.ms/sdimjr" target="_blank">Outlook</a> for iOS</div>
</div>
</div>
<div class="gmail_quote">_____________________________<br>From: Ngigi Waithaka <<a href="mailto:ngigi@at.co.ke" target="_blank">ngigi@at.co.ke</a>><br>Sent: Tuesday, April 25, 2017 8:13 PM<br>Subject: Re: [kictanet] Safaricom may face sanctions over network outage-of market shares and competition<br>To: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>><br>Cc: Admin CampusCiti <<a href="mailto:info@campusciti.com" target="_blank">info@campusciti.com</a>><div><div class="h5"><br><br><br>
<div>
<div dir="ltr">@Ali,
<div><br>
</div>
<div>Mr, you can shoot the messenger, just not the message!</div>
<div><br>
</div>
<div>ITU is not *irrelevant*. They have their study/studies on these issues, before you dismiss them in total, how about you look indepth at what they have to say, then counter that, point by point.</div>
<div><br>
</div>
<div>Otherwise I will label thee a *Safaricom hardliner* and ask you to declare any interests (Do they owe you any Bonga Points?) ; past, current, future :-)</div>
<div><br>
</div>
<div>Rgds</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Tue, Apr 25, 2017 at 8:00 PM, Admin CampusCiti via kictanet
<span dir="ltr"><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>@Walu</div>
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<div id="m_-3847045851285234487m_-8698869920747092718AppleMailSignature">I'm hard pressed to take anything from ITU seriously.. :-)</div>
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<div id="m_-3847045851285234487m_-8698869920747092718AppleMailSignature">I'm sorry but those guys still think we live in the Telegram era... </div>
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<div id="m_-3847045851285234487m_-8698869920747092718AppleMailSignature">The dynamics of the Telco market are simply too fluid to label dominant any player st this point. <span><br>
<br>
<div><span><b>Ali Hussein</b></span></div>
<div><b>Hussein & Associates</b></div>
<div style="font-family:Helvetica;font-size:medium">+254 0713 601113 / 0770906375</div>
<div style="font-family:Helvetica;font-size:medium"><br>
</div>
<div>
<p style="margin:0in 0in 0pt"><span>Twitter: @AliHKassim</span></p>
<span><font></font></span>
<p style="margin:0in 0in 0pt"><span>Skype: abu-jomo</span></p>
<p style="margin:0in 0in 0pt"><span>LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.c<wbr>om/in/alihkassim</a><a href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="text-decoration:none"></span></a></span></p>
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<font><span>Blog: <a href="http://www.alyhussein.com/" target="_blank">www.alyhussein.com</a></span><br>
</font></div>
<div><span><br>
</span></div>
<div>"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi</div>
<div><span><br>
</span></div>
Sent from my iPad</span></div>
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On 25 Apr 2017, at 7:44 PM, Walubengo J <<a href="mailto:jwalu@yahoo.com" target="_blank">jwalu@yahoo.com</a>> wrote:<br>
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<blockquote type="cite">
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<div style="color:#000;background-color:#fff;font-family:Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px">
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912"><span>@Ali,</span></div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912"><span><br>
</span></div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr"><span id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98972">ITU has a simplified way of calculating degree of competition in a specific market segment e.g mobile money
market. It has a strange name, the </span>Herfindahl-Hirschman Index (HHI), but it seeks to determine market concentration beyond - 'how many players exists in a market?'.</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr"><br>
</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr">It attempts to measure 'effective competition' by delving into the market share each of the players controls. In other words, a market of 4 players could actually be LESS competitive
than a market of just TWO players -depending on their market shares. </div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr"><br>
</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr">As an example, If two players exist in a market and split it equally on a 50:50 basis, that market is more competitive than one with 4 players where the share ratio is say 70:15:10:5.</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr"><br>
</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr">Tafakari hayo :-)</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr"><br>
</div>
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98912" dir="ltr">walu</div>
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<div dir="ltr" id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98931"><font size="2" face="Arial" id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98930">
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<b><span style="font-weight:bold">From:</span></b> Admin CampusCiti via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>><br>
<b><span style="font-weight:bold">To:</span></b> <a href="mailto:jwalu@yahoo.com" target="_blank">
jwalu@yahoo.com</a> <br>
<b><span style="font-weight:bold">Cc:</span></b> Admin CampusCiti <<a href="mailto:info@campusciti.com" target="_blank">info@campusciti.com</a>>; KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>><br>
<b><span style="font-weight:bold">Sent:</span></b> Tuesday, April 25, 2017 6:13 PM<br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [kictanet] Safaricom may face sanctions over network outage<br>
</font></div>
<div class="m_-3847045851285234487m_-8698869920747092718y_msg_container" id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98920">
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<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98919">
<div id="m_-3847045851285234487m_-8698869920747092718yui_3_16_0_ym19_1_1493131566933_98980">@Ngigi </div>
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<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189AppleMailSignature">We have ourselves to blame. Or competitors for being 'weak' </div>
<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189AppleMailSignature"><br clear="none">
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<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189AppleMailSignature">I'm simply not for the idea of 'rectifying' so called 'Market Failure' with the heavy hand of regulation. </div>
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<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189AppleMailSignature">Dominance/Monopolies are a thing of the past. It maybe simplifying an issue but let's face it. Even with Mpesa being so dominant 90+% of our transactions in this country are still cash based. So
where's the Dominance? :-)<br clear="none">
<br clear="none">
<div><span><b>Ali Hussein</b></span></div>
<div><b>Hussein & Associates</b></div>
<div style="font-family:Helvetica;font-size:medium">+254 0713 601113 / 0770906375</div>
<div style="font-family:Helvetica;font-size:medium"><br clear="none">
</div>
<div>
<div style="margin:0in 0in 0pt"><span>Twitter: @AliHKassim</span></div>
<span><font></font></span>
<div style="margin:0in 0in 0pt"><span>Skype: abu-jomo</span></div>
<div style="margin:0in 0in 0pt"><span>LinkedIn: <a rel="nofollow" shape="rect" href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.c<wbr>om/in/alihkassim</a><a rel="nofollow" shape="rect" href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="text-decoration:none"></span></a></span></div>
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<font><span>Blog: <a rel="nofollow" shape="rect" href="http://www.alyhussein.com/" target="_blank">www.alyhussein.com</a></span><br clear="none">
</font></div>
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<div>"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi</div>
<div><span><br clear="none">
</span></div>
Sent from my iPad</div>
<div class="m_-3847045851285234487m_-8698869920747092718yiv7400006189yqt3659486324" id="m_-3847045851285234487m_-8698869920747092718yiv7400006189yqt72885">
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On 25 Apr 2017, at 5:39 PM, Ngigi Waithaka <<a rel="nofollow" shape="rect" href="mailto:ngigi@at.co.ke" target="_blank">ngigi@at.co.ke</a>> wrote:<br clear="none">
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<div>@Ali,
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<div>My concern is between now and when the so called 'market' takes care of this issue.</div>
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<div>As we have seen yesterday, We are one hack away from the entire country being taken down almost completely by the failure of a single firm.</div>
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<div>Twendeleeni vivyo hivyo!</div>
</div>
<div class="m_-3847045851285234487m_-8698869920747092718yiv7400006189gmail_extra"><br clear="none">
<div class="m_-3847045851285234487m_-8698869920747092718yiv7400006189gmail_quote">On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <<a rel="nofollow" shape="rect" href="mailto:info@campusciti.com" target="_blank">info@campusciti.com</a>> wrote:<br clear="none">
<blockquote class="m_-3847045851285234487m_-8698869920747092718yiv7400006189gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div><span></span></div>
<div>
<div>@Ngigi</div>
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<div>I'm with Tom on this one. I actually don't see how the Dominance conversation has crept into this discussion :-) </div>
<div><br clear="none">
</div>
<div>We have a choice. </div>
<div><br clear="none">
</div>
<div>For Mpesa </div>
<div>1. Airtel Money.</div>
<div>2. PesaLink</div>
<div>3. MULA - I actually now use Mula for all my bill payments. It's just super useful. Even the Safaricom App that's been launched doesn't hold a candle to Mula. </div>
<div>4. Orange money.</div>
<div><br clear="none">
</div>
<div>For Connectivity </div>
<div>1. Orange</div>
<div>2. Liquid</div>
<div>3. Airtel (by the way there are other parts of this country like Kilifi for example that Airtel has a far better network..</div>
<div>4. Surf by Facebook 😜</div>
<div>5. Zuku</div>
<div>6. JTL </div>
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</div>
<div>As Kenyans we simply cannot go back to having this Dominance conversation since we are in a free market and there is choice.</div>
<div><br clear="none">
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<div>Vote with your wallet, like I have. Safaricom will continue to improve or it will become irrelevant. Think Microsoft, Think Compac, Think Kodak , Think Nokia.</div>
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<div>C'mon guys..The market will take care of this issue. And guess what? </div>
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<div>YOU ARE THE MARKET (Chukua control wewe mwenyewe!!) </div>
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<div>Don't punish Safaricom for weakness in competitors and your own 'laziness' :-) to choose a different service provider if you are unhappy with current services. </div>
<div><br clear="none">
<div>
<div><span><b>Ali Hussein</b></span></div>
<div><b>Hussein & Associates</b></div>
<div style="font-family:Helvetica;font-size:medium">+254 0713 601113 / 0770906375</div>
<div style="font-family:Helvetica;font-size:medium"><br clear="none">
</div>
<div>
<div style="margin:0in 0in 0pt"><span>Twitter: @AliHKassim</span></div>
<span><font></font></span>
<div style="margin:0in 0in 0pt"><span>Skype: abu-jomo</span></div>
<div style="margin:0in 0in 0pt"><span>LinkedIn: <a rel="nofollow" shape="rect" href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin. com/in/alihkassim</a><a rel="nofollow" shape="rect" href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="text-decoration:none"></span></a></span></div>
<span><font></font></span>
<div style="margin:0in 0in 0pt"></div>
<font><span>Blog: <a rel="nofollow" shape="rect" href="http://www.alyhussein.com/" target="_blank">www.alyhussein.com</a></span><br clear="none">
</font></div>
<div><span><br clear="none">
</span></div>
<div>"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi</div>
<div><span><br clear="none">
</span></div>
Sent from my iPad</div>
</div>
<div><br clear="none">
On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet <<a rel="nofollow" shape="rect" href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a> > wrote:<br clear="none">
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<blockquote type="cite">
<div>
<div>Ali,
<div><br clear="none">
</div>
<div>Do you now see the wisdom of declaring Safaricom dominant and at least getting 2-3 other players with a sizeable market share to spread the risk?</div>
<div><br clear="none">
</div>
<div>When Safcom goes down and it will inevitably will at times, the following happens:</div>
<div>1. 80% of the country citizens are without communication</div>
<div>2. 80% of the country's citizens are without access to money & banking services.</div>
<div>3. 100% of the police security & communication system is offline.</div>
<div><br clear="none">
</div>
<div>We put all our country's eggs in that one basket... and the basket is bound to drop once in awhile....</div>
</div>
<div class="m_-3847045851285234487m_-8698869920747092718yiv7400006189gmail_extra"><br clear="none">
<div class="m_-3847045851285234487m_-8698869920747092718yiv7400006189gmail_quote">On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <<a rel="nofollow" shape="rect" href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a> > wrote:<br clear="none">
<blockquote class="m_-3847045851285234487m_-8698869920747092718yiv7400006189gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div>Listers</div>
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<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189m_1848174107131945001m_-7749803211354664541AppleMailSignature">
This issue continues to have serious ramifications. Yesterday Bob, the CEO, made a very impassioned statement on the downtime. I liked the fact that he said there's no excuse for such a thing to happen and that they are working on restoring full services. </div>
<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189m_1848174107131945001m_-7749803211354664541AppleMailSignature">
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<div id="m_-3847045851285234487m_-8698869920747092718yiv7400006189m_1848174107131945001m_-7749803211354664541AppleMailSignature">
However, I think Bob's statement simply didn't go far enough. We are seeing a different Safaricom - one that seems attuned to the customer and more open that's why I'm disappointed that Mpesa is still down today morning and we have had nothing from Safaricom.
A simple use of SMS to update us on an hourly basis is not too much to ask. </div>
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It's clear that Safaricom is now so embedded in our lives that total openness is not only a must it's a Business Continuity Conversation. <br clear="none">
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<div><span><b>Ali Hussein</b></span></div>
<div><b>Hussein & Associates</b></div>
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On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <<a rel="nofollow" shape="rect" href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a> > wrote:<br clear="none">
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<div><span style="font-family:sans-serif">Safaricom may face sanctions over network outage </span><br clear="none">
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<a rel="nofollow" shape="rect" href="http://www.businessdailyafrica.com/news/Safaricom-may-face-sanctions-over-network-outage/539546-3902518-15d86gnz/index.html" target="_blank">http://www.businessdailyafrica .com/news/Safaricom-may-face-s anctions-over-network-outage/5
39546-3902518-15d86gnz/index.h tml</a>
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<div>That one network has this much power over economy is frightening and must be addressed. Today has proven that it's not enough that Safaricom says they won't misuse their dominance, it's enough that if they fail the country slows to a crawl. </div>
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<div>Sent on the move, kindly excuse any typos. <br clear="none">
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Sidney </div>
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<div><font face="Calibri"><font size="2"><b>Regards,</b></font></font></div>
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<div><font face="Calibri"><font size="2"><b>Wait</b></font></font><b style="font-size:small;font-family:Calibri">haka Ngigi</b></div>
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<br><br></div></div></div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div style="border-collapse:collapse;color:rgb(136,136,136);font-family:'Droid Sans',arial,sans-serif;font-size:13px"><div><font face="Calibri"><font size="2"><b>Regards,</b></font></font></div><div><br></div><div><font face="Calibri"><font size="2"><b>Wait</b></font></font><b style="font-size:small;font-family:Calibri">haka Ngigi</b></div></div><div><div><font face="Calibri"><font size="2"><font face="'Droid Sans', arial, sans-serif" color="#888888"><span style="border-collapse:collapse">Chief </span></font><font color="#888888"><span style="border-collapse:collapse">Executive</span></font><font face="'Droid Sans', arial, sans-serif" color="#888888"><span style="border-collapse:collapse"> Officer | </span></font><font style="border-collapse:collapse;font-family:'Droid Sans',arial,sans-serif;font-size:13px" color="#FF6600">Alliance Technologies</font><font face="'Droid Sans', arial, sans-serif" color="#888888"><span style="border-collapse:collapse"> | MCK Nairobi Synod Building</span></font></font></font></div></div><div style="border-collapse:collapse;color:rgb(136,136,136);font-family:'Droid Sans',arial,sans-serif;font-size:13px"><div><font face="Calibri"><font size="2"><span style="font-family:arial"><font face="Calibri"><font size="2">T +254 20 525 0750</font></font></span></font></font><span style="font-family:Calibri,sans-serif;font-size:13px;line-height:14px"> </span><span style="font-family:Calibri,sans-serif;font-size:13px;line-height:14px">|Office Mobile: +254 716 201061 </span><span style="font-family:Calibri,sans-serif;font-size:13px;line-height:14px"></span><span style="font-family:Calibri,sans-serif;font-size:13px;line-height:14px">| </span><span style="font-family:Calibri">M +254 737 811 000<a style="color:rgb(103,117,58)"><br></a></span></div></div><div style="border-collapse:collapse;color:rgb(136,136,136);font-family:'Droid Sans',arial,sans-serif;font-size:13px"><div><span style="font-family:Calibri"><a href="http://www.at.co.ke" target="_blank">www.at.co.ke</a></span></div><div></div></div></div></div></div>
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