<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><span></span></div><div><div>@Nanjira</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">Thanks for sharing. </div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">Interesting article. For me the take home from this article is this:-</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">1. It is clear to me that physical cash is still King. Reminds me of the comment by Brian, the Head of Mpesa Product Development, at the Talk2Safaricom meet up that cash transactions still represent more than 90% of transactions in Kenya.</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">2. That the focus now needs to shift heavily towards digital transactions as opposed to adding more cash out/in points in the form of agents.</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">3. That consumer education in transacting within the digital/mobile money ecosystem needs to be ramped up. In this area Safaricom's Lipa Na Mpesa is a good initiative. The UX/CX (User or Customer experience however is still in the dark ages and need to be ramped up pretty fast) </div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">4. I'll be keen to see how the KBA initiative (PesaLink) is doing. </div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">5. Our Kakas and Dadas from Tanzania are catching up fast in the use of mobile money.</div><div id="AppleMailSignature"><br><div><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.294118); -webkit-composition-fill-color: rgba(175, 192, 227, 0.231373);"><b>Ali Hussein</b></span></div><div><b style="background-color: rgba(255, 255, 255, 0);">Hussein & Associates</b></div><div style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; ">+254 0713 601113 / 0770906375</div><div style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; "><br></div><div><p style="margin: 0in 0in 0pt;"><span style="background-color: rgba(255, 255, 255, 0);">Twitter: @AliHKassim</span></p><span style="background-color: rgba(255, 255, 255, 0);"><font></font></span><p style="margin: 0in 0in 0pt;"><span style="background-color: rgba(255, 255, 255, 0);">Skype: abu-jomo</span></p><p style="margin: 0in 0in 0pt;"><span style="background-color: rgba(255, 255, 255, 0);">LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.com/in/alihkassim</a><a href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="text-decoration: none;"></span></a></span></p><span style="background-color: rgba(255, 255, 255, 0);"><font></font></span><p style="margin: 0in 0in 0pt;"></p><font><span style="background-color: rgba(255, 255, 255, 0);">Blog: <a href="http://www.alyhussein.com/" target="_blank">www.alyhussein.com</a></span><br></font></div><div><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); "><br></span></div><div>"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi</div><div><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.294118); -webkit-composition-fill-color: rgba(175, 192, 227, 0.231373);"><br></span></div>Sent from my iPad</div><div><br>On 20 Apr 2017, at 9:02 AM, Nanjira Sambuli via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br><br></div><blockquote type="cite"><div><span></span><br><span><a href="http://www.businessdailyafrica.com/markets/news/Mobile-money-access--Rosy-numbers-that-do-not-quite-add-up/3815534-3895964-rlmqp7/index.html">http://www.businessdailyafrica.com/markets/news/Mobile-money-access--Rosy-numbers-that-do-not-quite-add-up/3815534-3895964-rlmqp7/index.html</a></span><br><span></span><br><span></span><br><span></span><br><span>Regards, </span><br><span>Nanjira.</span><br><span></span><br><span>Sent on the move.</span><br><span>_______________________________________________</span><br><span>kictanet mailing list</span><br><span><a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a></span><br><span><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet">https://lists.kictanet.or.ke/mailman/listinfo/kictanet</a></span><br><span>Twitter: <a href="http://twitter.com/kictanet">http://twitter.com/kictanet</a></span><br><span>Facebook: <a href="https://www.facebook.com/KICTANet/">https://www.facebook.com/KICTANet/</a></span><br><span></span><br><span>Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/info%40campusciti.com">https://lists.kictanet.or.ke/mailman/options/kictanet/info%40campusciti.com</a></span><br><span></span><br><span>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.</span><br><span></span><br><span>KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.</span><br></div></blockquote></div></body></html>