<div dir="auto">Safaricom has been rumored to harass agents who want to run competitors' mobile money solutions, has this practice stopped? What is Safaricom doing to stop its agents from doing this? </div><div class="gmail_extra"><br><div class="gmail_quote">On 7 Feb 2017 08:19, "Walubengo J via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><div id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_921885">We wish to thank all those who managed to contribute on Day 1, Consumer Issues.  Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.</div><div id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_921885"><br></div><div id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_921885">Today we move onto Day2 issues that deal with competition/ market dominance issues.</div><div id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_921885"><br></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922076"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922077">The <a href="http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922078" target="_blank">current
data from CA</a> (Q1, 2016-17) could be a useful guideline for the dominance debate.
It <span id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922079"> </span>gives Safcom the following market
shares:-</span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922076"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922167"> <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922081" dir="ltr"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922082"><span id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922083">a)<span style="font:7.0pt "Times New Roman"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922084">   
</span></span></span><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922085">Mobile Subscriber population (69% of all
subscribers, closest rival has 17.5%) <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922087" dir="ltr"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922088"><span id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922089">b)<span style="font:7.0pt "Times New Roman"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922090">   
</span></span></span><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922091">Voice Traffic (76% of all mobile voice traffic,
closest rival is at 13.8%)<u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922093"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922094"><span id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922095">c)<span style="font:7.0pt "Times New Roman"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922096">   
</span></span></span><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922097">Data/Internet Subsector, (63.2% of
mobile internet subscriptions, closest rival is at 21%) <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922099"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922100"><span id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922101">d)<span style="font:7.0pt "Times New Roman"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922102">   
</span></span></span><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922103">Mobile Money Transactions ( 81% of all
mobile money transactions, closest rival is at 16%)<u></u><u></u></span></div><div id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_921885">
































</div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue""><br></span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922106">I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) </span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue""><br></span></div><div style="line-height:16pt" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922680"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922681">So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.<u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><br></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922683">Lets have your views, floor is open.</span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue""><br></span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922645">----thematic areas---</span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922623"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922624">1. Consumer Issues Day, <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922626"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922627">2. Competition Issues Day, <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922629"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922630">3. Innovators, Innovations &
Suppliers Day, <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922632"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922633">4. Infrastructure & Universal Access
Day, <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922635"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922636">5. Technology & Elections Day <u></u><u></u></span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue"">




























</span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922638"><span lang="EN-US" style="font-family:"Helvetica Neue"" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922639"><u></u> <u></u></span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue""><br></span></div><div style="line-height:16.0pt;text-autospace:none" dir="ltr" id="m_6843812829329257812yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" style="font-family:"Helvetica Neue""><br></span></div></div></div><br>______________________________<wbr>_________________<br>
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