<html><head></head><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yiv7741344562"><div id="yui_3_16_0_ym19_1_1486482476355_6413"><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;" id="yui_3_16_0_ym19_1_1486482476355_6412"><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523"><span id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065649">Thnx George, Wash and GB for your questions...even though some of them may fit better under Day 1 theme - consumer issues. Either way, I am sure Safaricom is listening and will respond.</span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523"><span><br clear="none"></span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523"><span id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065882">I just have one question for Safcom with respect to Competition. Are they willing to:</span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523"><span> </span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span id="yui_3_16_0_ym19_1_1486482476355_7605">a) Be split into several independent units? As in make the Mobile money business (MPESA) a separate and autonomous unit from their Voice and Data side of business? </span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span><br></span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span>Or</span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span><br></span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span id="yui_3_16_0_ym19_1_1486482476355_7719">b) Open up MPESA service such that if I vuka(migrate) to competition e.g Airtel, I do not lose the MPESA facility?</span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span><br></span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span id="yui_3_16_0_ym19_1_1486482476355_8177">Obviously this would be an affront to their 'stronghold' but sometimes it may spice up the market a bit. This maybe necessary considering that their market share lead has not changed much over the last 10years. </span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span><br></span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span id="yui_3_16_0_ym19_1_1486482476355_8577">Which may point to a market failure or maybe they are just clever than everyone else :-).</span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span><br></span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span>walu.</span></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065523" dir="ltr"><span><br></span></div><div class="yiv7741344562qtdSeparateBR" id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065524"><br clear="none"><br clear="none"></div></div></div></div><div class=".yiv7741344562yahoo_quoted" id="yui_3_16_0_ym19_1_1486482476355_7663"> <div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065692" style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065691" style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr" id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065690"> <font id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065695" size="2" face="Arial"> </font><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1486482476355_7662"><br><br></div><div class="yiv7741344562yqt3381089886" id="yiv7741344562yqtfd20663"><hr size="1"> <b><span style="font-weight:bold;">From:</span></b> george sidney ralak via kictanet <kictanet@lists.kictanet.or.ke><br clear="none"> <b><span style="font-weight:bold;">To:</span></b> jwalu@yahoo.com <br clear="none"><b><span style="font-weight:bold;">Cc:</span></b> george sidney ralak <georgeralak@gmail.com><br clear="none"> <b><span style="font-weight:bold;">Sent:</span></b> Tuesday, February 7, 2017 4:56 PM<br clear="none"> <b><span style="font-weight:bold;">Subject:</span></b> Re: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues<br clear="none"> </div></div><div class="yiv7741344562yqt3381089886" id="yiv7741344562yqtfd93344"> <div class="yiv7741344562y_msg_container" id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065701"><br clear="none"><div id="yiv7741344562"><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065700"><div dir="ltr" id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065699">Hello,<div id="yui_3_16_0_ym19_1_1486482476355_8582"><br clear="none"></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065698">I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other.</div><div><br clear="none"></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065703">Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead.</div><div><br clear="none"></div><div>Cheers.</div><div><br clear="none"></div><div id="yiv7741344562yui_3_16_0_ym19_1_1485702356234_1065705">PS: apologies if this doesn't fall under today's topic.</div><div><br clear="none"></div></div><div class="yiv7741344562gmail_extra"><br clear="none"><div class="yiv7741344562gmail_quote">On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet <span dir="ltr"><<a rel="nofollow" shape="rect" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>></span> wrote:<br clear="none"><blockquote class="yiv7741344562gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div dir="ltr">I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" </div>
<div class="yiv7741344562gmail_quote"><div><div class="yiv7741344562h5">On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" <<a rel="nofollow" shape="rect" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a> > wrote:<br clear="none"></div></div><blockquote class="yiv7741344562gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div class="yiv7741344562h5"><div>Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?<div><br clear="none"></div><div>Regards,</div><div><br clear="none"></div><div>Victor K</div></div><div class="yiv7741344562gmail_extra"><br clear="none"><div class="yiv7741344562gmail_quote">On 7 Feb 2017 11:43, "Walubengo J via kictanet" <<a rel="nofollow" shape="rect" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a> > wrote:<br clear="none"><blockquote class="yiv7741344562gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><span>Eeih?</span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><span><br clear="none"></span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">No comments on this dominance issue? I thought it was quite hot the other week.</div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br clear="none"></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change? </div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br clear="none"></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">Keeping in mind the other argument, should there be any change required?</div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br clear="none"></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">Toa maoni.</div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br clear="none"></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">walu.</div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br clear="none"></div><div class="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311qtdSeparateBR" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997839"><br clear="none"><br clear="none"></div><div class="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yahoo_quoted" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997998" style="display:block;"> <div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997997" style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997996" style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997995"> <font id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997994" size="2" face="Arial"> </font><hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Walubengo J via kictanet <<a rel="nofollow" shape="rect" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a> ><br clear="none"> <b><span style="font-weight:bold;">To:</span></b> <a rel="nofollow" shape="rect" ymailto="mailto:jwalu@yahoo.com" target="_blank" href="mailto:jwalu@yahoo.com">jwalu@yahoo.com</a> <br clear="none"><b><span style="font-weight:bold;">Cc:</span></b> Walubengo J <<a rel="nofollow" shape="rect" ymailto="mailto:jwalu@yahoo.com" target="_blank" href="mailto:jwalu@yahoo.com">jwalu@yahoo.com</a>><br clear="none"> <b><span style="font-weight:bold;">Sent:</span></b> Tuesday, February 7, 2017 8:16 AM<br clear="none"> <b id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_998000"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997999" style="font-weight:bold;">Subject:</span></b> [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues<br clear="none"> </div> <div class="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311y_msg_container" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_998001"><br clear="none"><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885">We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.</div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885"><br clear="none"></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885">Today we move onto Day2 issues that deal with competition/ market dominance issues.</div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885"><br clear="none"></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922076" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922077" lang="EN-US">The <a rel="nofollow" shape="rect" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922078" target="_blank" href="http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf">current
data from CA</a> (Q1, 2016-17) could be a useful guideline for the dominance debate.
It <span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922079"> </span>gives Safcom the following market
shares:-</span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922076" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922167" lang="EN-US"> </span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922081" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922082" lang="EN-US"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922083">a)<span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922084" style="font:7.0pt;">
</span></span></span><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922085" lang="EN-US">Mobile Subscriber population (69% of all
subscribers, closest rival has 17.5%) </span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922087" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922088" lang="EN-US"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922089">b)<span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922090" style="font:7.0pt;">
</span></span></span><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922091" lang="EN-US">Voice Traffic (76% of all mobile voice traffic,
closest rival is at 13.8%)</span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922093" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922094" lang="EN-US"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922095">c)<span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922096" style="font:7.0pt;">
</span></span></span><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922097" lang="EN-US">Data/Internet Subsector, (63.2% of
mobile internet subscriptions, closest rival is at 21%) </span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922099" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922100" lang="EN-US"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922101">d)<span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922102" style="font:7.0pt;">
</span></span></span><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922103" lang="EN-US">Mobile Money Transactions ( 81% of all
mobile money transactions, closest rival is at 16%)</span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885">
</div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span lang="EN-US"><br clear="none"></span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922106" lang="EN-US">I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) </span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span lang="EN-US"><br clear="none"></span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922680" style="line-height:16pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922681" lang="EN-US">So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.</span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><br clear="none"></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922683" lang="EN-US">Lets have your views, floor is open.</span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span lang="EN-US"><br clear="none"></span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922645" lang="EN-US">----thematic areas---</span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922623" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922624" lang="EN-US">1. Consumer Issues Day, </span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922626" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922627" lang="EN-US">2. Competition Issues Day, </span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922629" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922630" lang="EN-US">3. Innovators, Innovations &
Suppliers Day, </span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922632" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922633" lang="EN-US">4. Infrastructure & Universal Access
Day, </span></div><div id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922635" style="line-height:16.0pt;"><span id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922636" lang="EN-US">5. Technology & Elections Day </span></div><div dir="ltr" id="yiv7741344562m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105" style="line-height:16.0pt;"><span lang="EN-US">
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