<div dir="ltr">Hello,<div><br></div><div>I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other.</div><div><br></div><div>Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead.</div><div><br></div><div>Cheers.</div><div><br></div><div>PS: apologies if this doesn't fall under today's topic.</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet <span dir="ltr"><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p dir="ltr">I will ask a question on behalf of my teenager friend, "If Safcom makes so much profit, why can't it lower data costs?" </p>
<div class="gmail_quote"><div><div class="h5">On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>> wrote:<br type="attribution"></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="auto">Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?<div dir="auto"><br></div><div dir="auto">Regards,</div><div dir="auto"><br></div><div dir="auto">Victor K</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 7 Feb 2017 11:43, "Walubengo J via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><span>Eeih?</span></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><span><br></span></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">No comments on this dominance issue? I thought it was quite hot the other week.</div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">The major issue is to debate whether Safricom is dominant. If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position? What options might there be to bring about a change? </div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">Keeping in mind the other argument, should there be any change required?</div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">Toa maoni.</div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843">walu.</div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997843"><br></div><div class="m_4771549784728826719m_2920614481119605207m_-6857306318610606311qtdSeparateBR" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997839"><br><br></div><div class="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yahoo_quoted" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997998" style="display:block"> <div style="font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997997"> <div style="font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997996"> <div dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997995"> <font size="2" face="Arial" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997994"> <hr size="1"> <b><span style="font-weight:bold">From:</span></b> Walubengo J via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><wbr>><br> <b><span style="font-weight:bold">To:</span></b> <a href="mailto:jwalu@yahoo.com" target="_blank">jwalu@yahoo.com</a> <br><b><span style="font-weight:bold">Cc:</span></b> Walubengo J <<a href="mailto:jwalu@yahoo.com" target="_blank">jwalu@yahoo.com</a>><br> <b><span style="font-weight:bold">Sent:</span></b> Tuesday, February 7, 2017 8:16 AM<br> <b id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_998000"><span style="font-weight:bold" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_997999">Subject:</span></b> [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues<br> </font> </div> <div class="m_4771549784728826719m_2920614481119605207m_-6857306318610606311y_msg_container" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yui_3_16_0_ym19_1_1485702356234_998001"><br><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885">We wish to thank all those who managed to contribute on Day 1, Consumer Issues. Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.</div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885"><br></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885">Today we move onto Day2 issues that deal with competition/ market dominance issues.</div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885"><br></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922076"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922077">The <a rel="nofollow" href="http://www.ca.go.ke/images/downloads/STATISTICS/Sector%20Statistics%20Report%20Q1%202016-2017.pdf" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922078" target="_blank">current
data from CA</a> (Q1, 2016-17) could be a useful guideline for the dominance debate.
It <span id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922079"> </span>gives Safcom the following market
shares:-</span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922076"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922167"> </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922081" dir="ltr"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922082"><span id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922083">a)<span style="font:7.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922084">
</span></span></span><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922085">Mobile Subscriber population (69% of all
subscribers, closest rival has 17.5%) </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922087" dir="ltr"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922088"><span id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922089">b)<span style="font:7.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922090">
</span></span></span><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922091">Voice Traffic (76% of all mobile voice traffic,
closest rival is at 13.8%)</span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922093"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922094"><span id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922095">c)<span style="font:7.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922096">
</span></span></span><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922097">Data/Internet Subsector, (63.2% of
mobile internet subscriptions, closest rival is at 21%) </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922099"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922100"><span id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922101">d)<span style="font:7.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922102">
</span></span></span><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922103">Mobile Money Transactions ( 81% of all
mobile money transactions, closest rival is at 16%)</span></div><div id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_921885">
</div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US"><br></span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922106">I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) </span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US"><br></span></div><div style="line-height:16pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922680"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922681">So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.</span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><br></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922683">Lets have your views, floor is open.</span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US"><br></span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922645">----thematic areas---</span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922623"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922624">1. Consumer Issues Day, </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922626"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922627">2. Competition Issues Day, </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922629"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922630">3. Innovators, Innovations &
Suppliers Day, </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922632"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922633">4. Infrastructure & Universal Access
Day, </span></div><div style="line-height:16.0pt" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922635"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922636">5. Technology & Elections Day </span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US">
</span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922638"><span lang="EN-US" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922639"> </span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US"><br></span></div><div style="line-height:16.0pt" dir="ltr" id="m_4771549784728826719m_2920614481119605207m_-6857306318610606311yiv9380150355yui_3_16_0_ym19_1_1485702356234_922105"><span lang="EN-US"><br></span></div></div></div></div><br>______________________________<wbr>_________________<br>kictanet mailing list<br><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><br><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">https://lists.kictanet.or.ke/m<wbr>ailman/listinfo/kictanet</a><br>Twitter: <a href="http://twitter.com/kictanet" target="_blank">http://twitter.com/kictanet</a><br>Facebook: <a href="https://www.facebook.com/KICTANet/" target="_blank">https://www.facebook.com/KICTA<wbr>Net/</a><br><br>Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/jwalu%40yahoo.com" target="_blank">https://lists.kictanet.or.ke/m<wbr>ailman/options/kictanet/jwalu%<wbr>40yahoo.com</a><br><br>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br><br>KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<br><br></div> </div> </div> </div></div></div><br>______________________________<wbr>_________________<br>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<br></blockquote></div></div>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
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KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<br></blockquote></div><br></div>