<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Walu</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">Thanks for kicking this off. I'd like to add :-</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">1. How is Safaricom leveraging NOFBI and USF to ensure their customers get high internet connectivity in the furthest corners of the country - From Mandela and Wajir to Kilifi and Lamu?</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">2. Does Safaricom get requests from the government regarding customer data?</div><div id="AppleMailSignature">a) Phone numbers</div><div id="AppleMailSignature">b) SMS Messages</div><div id="AppleMailSignature">c) Browsing history? </div><div id="AppleMailSignature">d) add any other</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature">And if so does Safaricom feel that they may have an obligation to make these requests public on a quarterly basis? </div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature"><br><div><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.294118); -webkit-composition-fill-color: rgba(175, 192, 227, 0.231373);"><b>Ali Hussein</b></span></div><div><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.294118); -webkit-composition-fill-color: rgba(175, 192, 227, 0.231373);"><b>Principal</b></span></div><div><b style="background-color: rgba(255, 255, 255, 0);">Hussein & Associates</b></div><div style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; ">+254 0713 601113 </div><div style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; "><br></div><div><p style="margin: 0in 0in 0pt;"><span style="background-color: rgba(255, 255, 255, 0);">Twitter: @AliHKassim</span></p><span style="background-color: rgba(255, 255, 255, 0);"><font></font></span><p style="margin: 0in 0in 0pt;"><span style="background-color: rgba(255, 255, 255, 0);">Skype: abu-jomo</span></p><p style="margin: 0in 0in 0pt;"><span style="background-color: rgba(255, 255, 255, 0);">LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.com/in/alihkassim</a></span></p><font><br></font></div><div><span style="background-color: rgba(255, 255, 255, 0);">"We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle</span></div><div><br></div><div><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.294118); -webkit-composition-fill-color: rgba(175, 192, 227, 0.231373);"><br></span></div>Sent from my iPad</div><div><br>On 6 Feb 2017, at 9:03 AM, Barrack Otieno via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br><br></div><blockquote type="cite"><div><span>Hi Walu,</span><br><span></span><br><span>Many thanks for this discussion. I also appreciate the kind gesture</span><br><span>from the Safaricom to engage the general public, this is a great way</span><br><span>to start the year and we hope it continues the same way.</span><br><span></span><br><span>My question regards mobile signal coverage of Kisamese and Olepolos</span><br><span>areas which are within 50 Kilometres from Nairobi. The quality of the</span><br><span>signal is very poor yet there is a growing urban populace. I had</span><br><span>raised this issue with Safaricom Customer service and they promised to</span><br><span>work on it but it has been a year waiting for some positive feedback.</span><br><span>Can our good friends at Safaricom do something about the blind spots</span><br><span>and strengthening of 3 G in the area?</span><br><span>By extension coverage is very bad and non existent as you move further</span><br><span>towards Magadi in particular Oltepesi and Tinga areas. I hope to get</span><br><span>some feedback on the plans Safaricom has to boost the signal in this</span><br><span>area.</span><br><span></span><br><span>I will be back with more questions</span><br><span></span><br><span>On 2/6/17, Walubengo J via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:</span><br><blockquote type="cite"><span>Greetings Listers,</span><br></blockquote><blockquote type="cite"><span>Hope you had a lovely weekend and ready for this week's 'Talk-2-Safaricom'</span><br></blockquote><blockquote type="cite"><span>online deliberations. Going straight into today's theme, we want you to</span><br></blockquote><blockquote type="cite"><span>share your experiences, challenges, proposed solutions with regard to</span><br></blockquote><blockquote type="cite"><span>Safaricom Servicesalong any of the following lines:</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>a) Affordability - (of Bandwidth, Databundles, SMS, Over The Top Services )</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>b) Quality of Service - (Congestion,Dropped Calls, 2G, 3G, 4G)</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>c) Data Protection & Intermediaryliability- (Premium Service Providers,</span><br></blockquote><blockquote type="cite"><span>Unsolicited sms, KRA & MPESA accounts)</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>d) Privacy Issues -As the largest ISP,how is Safcom handling Censorship</span><br></blockquote><blockquote type="cite"><span>threats, Child online Protection from harmfulcontent, Security Cameras,</span><br></blockquote><blockquote type="cite"><span>etc)</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>The floor is open and we have only today. So better start talking since</span><br></blockquote><blockquote type="cite"><span>tomorrow we move on to competition issues.</span><br></blockquote><blockquote type="cite"><span>-walu.</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>-Rest of the Programme-1. Consumer Issues Day, 2. Competition Issues Day,</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>3. Innovators, Innovations & Suppliers Day,</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>4. Infrastructure & Universal Access Day,</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>5. Technology & Elections Day</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><blockquote type="cite"><span>6. Emerging Issues+AOB</span><br></blockquote><blockquote type="cite"><span></span><br></blockquote><span></span><br><span></span><br><span>-- </span><br><span>Barrack O. Otieno</span><br><span>+254721325277</span><br><span>+254733206359</span><br><span>Skype: barrack.otieno</span><br><span>PGP ID: 0x2611D86A</span><br><span></span><br><span>_______________________________________________</span><br><span>kictanet mailing list</span><br><span><a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a></span><br><span><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet">https://lists.kictanet.or.ke/mailman/listinfo/kictanet</a></span><br><span>Twitter: <a href="http://twitter.com/kictanet">http://twitter.com/kictanet</a></span><br><span>Facebook: <a href="https://www.facebook.com/KICTANet/">https://www.facebook.com/KICTANet/</a></span><br><span></span><br><span>Unsubscribe or change your options at <a href="https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com">https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com</a></span><br><span></span><br><span>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. 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