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<div class="WordSection1">
<p class="MsoNormal">Listers,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would like to inform you that CCK has this morning launched its third strategic plan (2013-2018). According to the Plan, CCK targets to facilitate the following by 2018:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="880" style="width:660.0pt;border-collapse:collapse">
<tbody>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-bottom:solid white 3.0pt;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Our Measures of Success</span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:solid white 1.0pt;border-left:none;border-bottom:solid white 3.0pt;border-right:solid white 1.0pt;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Current</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:solid white 1.0pt;border-left:none;border-bottom:solid white 3.0pt;border-right:solid white 1.0pt;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">2017/18</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">ICT Contribution to GDP</span></b><o:p></o:p></p>
</td>
<td width="132" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">2.2%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">5%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Mobile Telephony Penetration</span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">79.5%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">90%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Wireless Broadband Penetration</span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">2.4%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">10%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Fixed Broadband Penetration </span></b><o:p></o:p></p>
</td>
<td width="132" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">0.00011%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">0.5%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Internet Penetration</span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">41.26%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">70%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:37.55pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:37.55pt">
<p class="MsoNormal"><b><span lang="EN-GB">Postal and Courier Penetration (Population Per Post Office and/or Courier Outlets)</span></b><o:p></o:p></p>
</td>
<td width="132" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:37.55pt">
<p class="MsoNormal"><b><span lang="EN-GB">29,992</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:37.55pt">
<p class="MsoNormal"><b><span lang="EN-GB">20,000</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">TV Broadcast Coverage (Population)
</span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">50%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">80%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Local Content to Total Content Ratio
</span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">40%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">60%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:37.55pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:37.55pt">
<p class="MsoNormal"><b><span lang="EN-GB">Electronic Commerce (Mobile Money Services) Penetration</span></b><o:p></o:p></p>
</td>
<td width="132" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:37.55pt">
<p class="MsoNormal"><b><span lang="EN-GB">53.5%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F2F2F2;padding:.75pt 5.4pt 0in 5.4pt;height:37.55pt">
<p class="MsoNormal"><b><span lang="EN-GB">70%</span></b><o:p></o:p></p>
</td>
</tr>
<tr style="height:18.8pt">
<td width="625" style="width:469.0pt;border:solid white 1.0pt;border-top:none;background:#DDDDDD;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">Customer Satisfaction Index </span></b><o:p></o:p></p>
</td>
<td width="132" valign="top" style="width:99.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">71.0%</span></b><o:p></o:p></p>
</td>
<td width="124" style="width:93.0pt;border-top:none;border-left:none;border-bottom:solid white 1.0pt;border-right:solid white 1.0pt;background:#F9F9F9;padding:.75pt 5.4pt 0in 5.4pt;height:18.8pt">
<p class="MsoNormal"><b><span lang="EN-GB">80%</span></b><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Strategic Plan 2013-2018 is available at <a href="http://www.cck.go.ke/resc/publications/strategic_plan/CCK_3rd_Strategic_Plan_2013_26_11_13.pdf">
http://www.cck.go.ke/resc/publications/strategic_plan/CCK_3rd_Strategic_Plan_2013_26_11_13.pdf</a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Christopher Wambua<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Manager – Communications<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Consumer and Public Affairs Department<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Communications Commission of Kenya<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">P.O. Box 14448 NAIROBI 00800<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Tel: +254 20 4242209<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D"><a href="mailto:info@cck.go.ke"><span style="color:#1F497D">info@cck.go.ke</span></a><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D"><a href="http://www.cck.go.ke"><span style="color:#1F497D">www.cck.go.ke</span></a><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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