<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div style="-webkit-text-size-adjust: auto; ">Listers</div><div style="-webkit-text-size-adjust: auto; "><br></div><div style="-webkit-text-size-adjust: auto; ">Please see below. A few months ago I wrote on this list about Telcos and their expiry dates on data bundles. This is from Safaricom's customer portal. A nice nifty customer service portal. My question however is this:-</div><div style="-webkit-text-size-adjust: auto; "><br></div><div style="-webkit-text-size-adjust: auto; ">Is it legal to put an expiry date in bundles that I have already bought? Even if it is written in the fine print of the legal document when you are buying the bundle? What happens when Nov 16 arrives and I haven't finished my bundles? It's like telling me that my fuel will expire on a certain date and my car will stall after that..</div><div style="-webkit-text-size-adjust: auto; "><br></div><div style="-webkit-text-size-adjust: auto; ">I have copied the chukua hatua CCK email so that we can possibly get a legal position on this.</div><div style="-webkit-text-size-adjust: auto; "><br></div><div><h4 style="text-align: -webkit-auto; border: 1px solid rgb(108, 182, 65); margin: 1px 0px 0px; padding: 0px; height: 31px; background-image: url(http://www.safaricom.com/bundles/img/bundles_header_bg.png); background-position: 100% 100%; "><span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);">Your Data Bundle Balance</span></h4><div id="enrollmentStatus" style="border: 0px; margin: 0px; padding: 0px; text-align: justify; "></div><div id="bundleMainDIV" style="-webkit-text-size-adjust: auto; border: 0px; margin: 0px; padding: 0px; font-family: HelveticaNeue-Light, 'Helvetica Neue Light', 'Helvetica Neue', sans-serif; font-size: 15px; line-height: 20px; color: rgb(109, 108, 108); text-align: justify; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); background-color: rgb(255, 255, 255); "><table border="0" id="dataAccount" style="text-align: -webkit-auto;border-width: 0px 1px 1px; border-right-style: solid; border-bottom-style: solid; border-left-style: solid; border-right-color: rgb(204, 204, 204); border-bottom-color: rgb(204, 204, 204); border-left-color: rgb(204, 204, 204); margin: 0px; padding: 0px; width: 337px; "><tbody style="border: 0px; margin: 0px; padding: 0px; "><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Account Type</span></font></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Prepay</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Airtime Balance</span></font></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">KShs. 86.55</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Night Shift Data Balance</span></font><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; "></span></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">533.07 MB</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Data Bundle Expiry Date</span></font></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">2013-Aug-02 00:00:00</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Data Bundle Balance</span></font><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; "></span></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">1446.5 MB</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Data Bundle Expiry Date</span></font></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">2013-Nov-16 07:38:34</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><span style="border-width: 0px 1px 0px 0px; border-right-style: dashed; border-right-color: rgb(108, 182, 65); margin: 0px; padding: 0px 0px 0px 5px; width: 180px; display: block; text-align: left; font-weight: bold; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Bonga Balance</span></font></span></td><td style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">165 Points</span></font></td></tr><tr style="border: 0px; margin: 0px; padding: 0px; "><td colspan="2" style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 1px !important; border-left-width: 0px; border-bottom-style: solid !important; border-bottom-color: rgb(247, 247, 247) !important; margin: 0px; padding: 0px; height: 30px; "><div style="border: 0px; margin: 0px; padding: 0px; "><a href="http://www.safaricom.com/bundles/" id="refresh" style="border: 1px solid rgb(108, 182, 65); margin: 0px auto; padding: 0px; text-align: center; outline: none; text-decoration: none; height: 30px; background-image: url(http://www.safaricom.com/bundles/img/refresh_btn_bg.jpg); display: block; width: 150px; border-top-left-radius: 2px; border-top-right-radius: 2px; border-bottom-right-radius: 2px; border-bottom-left-radius: 2px; "><font color="#000000" face="Helvetica" size="3"><span style="line-height: normal; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.300781); -webkit-composition-fill-color: rgba(175, 192, 227, 0.234375); -webkit-composition-frame-color: rgba(77, 128, 180, 0.234375); background-color: rgba(255, 255, 255, 0);">Refresh my Account</span></font></a></div></td></tr></tbody></table></div><br><div style="-webkit-text-size-adjust: auto; "><span style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; ">Ali Hussein</span></div><div style="-webkit-text-size-adjust: auto; "><span style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; ">CEO | 3mice interactive media Ltd</span></div><div style="-webkit-text-size-adjust: auto; "><div style="font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); -webkit-text-size-adjust: auto; ">Principal | Telemedia Africa Ltd</div></div><div style="-webkit-text-size-adjust: auto; font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); "><br></div><div style="-webkit-text-size-adjust: auto; font-family: Helvetica; font-size: medium; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); ">+254 713 601113/ 0770 906375</div><div style="-webkit-text-size-adjust: auto; "><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); "><br></span></div><div style="-webkit-text-size-adjust: auto; "><span style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); ">"The future belongs to him who knows how to wait." - Russian Proverb</span></div><div style="-webkit-text-size-adjust: auto; "><br></div><span style="-webkit-text-size-adjust: auto;">Sent from my iPad</span></div></div></body></html>