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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Listers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">See response below from Dr Alison Gilwald who has been leading the studies I referred to in multiple African countries (about 25 countries) - I think we are
onto something interesting here in trying to unearth what is going on in the Kenyan telecom market.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">See her email below. I’m glad that a lot of the people we know and are members of the list are involved in these comparative studies.
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Walu/Grace, I think we need a structured debate once the team has released the Kenyan study and policy brief (I hope they will have a face2face meeting in Kenya
too). We need to have this debate and the new Cabinet Secretary clearly has his job cut out! We need to address this market imperfection that keeps consumer prices too high!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Edith<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Alison Gillwald [mailto:agillwald@researchictafrica.net]
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<b>Sent:</b> May 18, 2013 6:55 PM<br>
<b>To:</b> Edith Adera<br>
<b>Cc:</b> alice@apc.org Munyua; Margaret Nyambura; Prof. T. Mwololo Waema; Christoph Stork; Enrico Calandro<br>
<b>Subject:</b> Re: [kictanet] Safaricom's Super Profits<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear Edith<o:p></o:p></p>
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<p class="MsoNormal">You are absolutely right. The dominance of Safaricom (biggest market share of any competitive market in Africa I'm sure) and its ability to leverage for its mobile money services, allows it to extract these near-monopoly rents. Though
our research does demonstrate the positive effects of mobile termination rate reductions in Kenya which have allowed smaller players to put pressure on it. We were putting together a policy brief on pre-paid mobile and broadband pricing (which we are finding
increasingly need to be examined in relation to each other) with Alice Munyua and Margaret Nyambura in Cape Town last week at our research workshop, but it was not finalised before they left. Will follow up with them and Tim (we were expanding the pricing
section in the Kenyan country report with Nyambura - and thought we could launch the report with the pricing policy brief), but perhaps we should fast track that. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">As more people move onto data services and the Internet, quality of service becomes a much greater issue. QoS is really the flip side of pricing. We are doing a pilot test in SA which is showing that no operators are delivering what they
advertise and customers are paying for. We are hoping to roll this out to five more countries and are liaising with Michuki Mwangi at internet Society on this. Will keep you posted.<o:p></o:p></p>
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<p class="MsoNormal">Warm regards<o:p></o:p></p>
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<p class="MsoNormal">Alison<o:p></o:p></p>
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<p class="MsoNormal"><span class="apple-style-span"><b><span style="font-family:"Arial","sans-serif";color:black">Alison Gillwald (PhD) l Executive Director: Research ICT Africa l 409 The Studios, Old Castle Brewery, 6 Beach Road, Woodstock, Cape Town 7925l l
Tel: +27 21 4476332 Fax: +27 21 4479529 l Box 228, Green Point 8051 l </span></b></span><span style="font-size:8.5pt;font-family:"Palatino","serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><b><span style="font-family:"Arial","sans-serif";color:black">Adjunct Professor UCT Graduate School of Business, Management of Infrastructure Reform and Regulation.</span></b></span><span style="font-size:8.5pt;font-family:"Palatino","serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#FF0013">See </span></i></span><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><a href="http://www.researchICTafrica.net/"><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#FF0013">www.researchICTafrica.net</span></i></span></a></span><span class="apple-style-span"><i><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#FF0013"> for
details on latest publications</span></i></span><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal">On 18 May 2013, at 11:35 AM, Edith Adera <<a href="mailto:eadera@idrc.ca">eadera@idrc.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Barrack and Ngethe,</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I think otherwise.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">The super-profits seem to arise<span class="apple-converted-space"> </span><u>NOT</u><span class="apple-converted-space"> </span>from "real productivity gains"
or "reward from entrepreneurship" but from monopolizing access to the market (e.g. mpesa has tied people to Safaricom; consumer behavior of not shifting despite number portability or poor quality of service as Barrack points out or high price of service or
the availability of other money transfer options – etc etc etc). Here is where the “PECULIAR” behavior of Kenyans needs to be unearthed – We need to “peel off the mask” if I can borrow those words.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">So this has created some ARTIFICIAL “exclusivity” of Safaricom products creating monopolistic or oligopolistic tendencies in the Kenyan telecom market.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">So you cannot entirely blame Safaricom for this state of affairs, we need to get to the “kernel” of the issue to understanding why the Kenyan market seems to
be so unique and consumer prices are just not coming down!! (maybe Kenya is not alone?)</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I would really like to hear from Research ICT Africa who have been carrying out<span class="apple-converted-space"> </span><u>consistent</u><span class="apple-converted-space"> </span>research
studies (for the last 10 years or more) comparatively examining over 22 telecom markets in Africa (including Kenya) under the title “Telecommunication Sector Performance Reviews” (<a href="http://www.researchictafrica.net/publications.php"><span style="color:purple">http://www.researchictafrica.net/publications.php</span></a>)
– our own Prof. Waema, Muriuki Mureithi, Dr Adeya have been leading the Kenyan studies. I have also copied Christorph Stork and Alison Gilwald,<span class="apple-converted-space"> </span><span style="color:red">why Kenya is different?</span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Would also be great to hear from Matano (CCK)?</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Edith</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">-----Original Message-----<br>
From:<span class="apple-converted-space"> </span><a href="mailto:ngethe.kariuki2007@yahoo.co.uk"><span style="color:purple">ngethe.kariuki2007@yahoo.co.uk</span></a><span class="apple-converted-space"> </span>[mailto:ngethe.kariuki2007@<a href="http://yahoo.co.uk"><span style="color:purple">yahoo.co.uk</span></a>]<span class="apple-converted-space"> </span><br>
Sent: May 18, 2013 11:48 AM<br>
To: Edith Adera; kictanet<br>
Cc: KICTAnet - Media Editors Forum; KICTAnet ICT Policy Discussions<br>
Subject: Re: [kictanet] Safaricom's Super Profits</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Edith,Listers,</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Interesting questions raised.The results are not entirely unexpected and that is why,inter alia, CCK and Competition Authority were established.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">John Kariuki</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Sent from my BlackBerry®</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">-----Original Message-----</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From: Edith Adera <<a href="mailto:eadera@idrc.ca"><span style="color:windowtext;text-decoration:none">eadera@idrc.ca</span></a>></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Sender: "kictanet"</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><<a href="mailto:kictanet-bounces+ngethe.kariuki2007=yahoo.co.uk@lists.kictanet.or.ke"><span style="color:windowtext;text-decoration:none">kictanet-bounces+ngethe.kariuki2007=yahoo.co.uk@lists.kictanet.or.ke</span></a>></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Date: Sat, 18 May 2013 08:38:42</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">To: <<a href="mailto:ngethe.kariuki2007@yahoo.co.uk"><span style="color:windowtext;text-decoration:none">ngethe.kariuki2007@yahoo.co.uk</span></a>></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Cc: KICTAnet - Media Editors Forum<<a href="mailto:mediaeditors@lists.kictanet.or.ke"><span style="color:windowtext;text-decoration:none">mediaeditors@lists.kictanet.or.ke</span></a>>;
KICTAnet ICT Policy Discussions<<a href="mailto:kictanet@lists.kictanet.or.ke"><span style="color:windowtext;text-decoration:none">kictanet@lists.kictanet.or.ke</span></a>></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Subject: [kictanet] Safaricom's Super Profits</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">_______________________________________________</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">kictanet mailing list</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:kictanet@lists.kictanet.or.ke"><span style="color:windowtext;text-decoration:none">kictanet@lists.kictanet.or.ke</span></a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet"><span style="color:windowtext;text-decoration:none">https://lists.kictanet.or.ke/mailman/listinfo/kictanet</span></a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Unsubscribe or change your options at<a href="https://lists.kictanet.or.ke/mailman/options/kictanet/ngethe.kariuki2007%40yahoo.co.uk"><span style="color:windowtext;text-decoration:none">https://lists.kictanet.or.ke/mailman/options/kictanet/ngethe.kariuki2007%40yahoo.co.uk</span></a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The
network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge,
don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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