<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt">Thanks and Hi Mark, George, Washington and Muthoni:<br><br>I replied to Muthoni separately and offlist. That we are discussing "formalin in milk" on a respected ICT mailing list confirms some of our inherent fears but we will not get there. Yes, it is within our broad (policy) mandate. But as I am sure most listers refer ICT issues to the regulator (CCK) first and/or seek his opinion, and considering our capacity challenge (not funded by taxpayer), it will also be only fair that people who complain about our services first check with regulators (Kenya Dairy Board in this case) before they refer matters to us. <br><br>Again, reporting an alarmist issue with no iota of evidence - and asking us to "investigate" - from the unknown to the known - can only go as far as referring to the competent bodies. Why? We have no laboratory of
our own and no surplus funds to start sampling all milk for formalin - as the complainant in this case never even pointed us to the geographical area or company that could have been importing contaminated milk. Nonetheless our Consumer Dialogue Forum 4 on September 12 at Intercontinental on food additives raised this issue. The Chief Public Health Officer Dr Ombacho who was present discounted the fears. If you were in our shoes, just how far could you go?<br><br>At Cofek, we receive all manners of complaints as complex as the National Surveillance Communication Command and Control Sytems tender http://www.cofek.co.ke/index.php?option=com_content&view=article&id=1344%3Afears-on-national-surveillance-communication-command-and-control-systems-tender&catid=1%3Alatest-news&Itemid=60 ) or the African Gas & Oil Ltd LPG facility plant (<!--[if gte mso 9]><xml>
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<![endif]-->to easier ones such as visible impurities in drinks and food. <br><br>We will continue appreciating the genuine bashing but we request listers to be fair to our cause. Perhaps, it might help if listers appreciated that some of the comments they make here are not immune to legal action against them as individuals. And perhaps, the listing may need to consider some form of moderation of some of the messages which the PS for Information and Communications would be tempted to classify as "hate speech" <br><br>Good evening ...<br><br>Stephen Mutoro<br>www.cofek.co.ke <br><div><span><br></span></div><div><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Mark Mwangi <mwangy@gmail.com><br> <b><span
style="font-weight: bold;">To:</span></b> smutoro@yahoo.com <br><b><span style="font-weight: bold;">Cc:</span></b> KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> <br> <b><span style="font-weight: bold;">Sent:</span></b> Tuesday, February 5, 2013 5:50 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [kictanet] COFEK: Formalin in Milk<br> </font> </div> <br>
<div id="yiv366403835"><div dir="ltr"><b><div class="yiv366403835" style="display:table;width:996px;table-layout:fixed;border-collapse:collapse;background-color:transparent;padding:0px!important;border:none!important;">
<div class="yiv366403835" style="background-color:transparent;vertical-align:top;display:table-row;border:none!important;margin:0px!important;padding:0px!important;"><div class="yiv366403835" style="background-color:transparent;vertical-align:top;width:597px;display:table-cell;border:none!important;margin:0px!important;padding:0px!important;">
<div class="yiv366403835" style="margin:5px;min-width:7px;min-height:7px;"><div class="yiv366403835" style="padding:11px;"><div class="yiv366403835"><div class="yiv366403835" style="text-align:justify;margin:0px;"><div class="yiv366403835"><div style="color:rgb(51,51,51);font-weight:normal;margin:0.5em 0px;">
"As such, our work emphasizes the need for a conducive environment to allow for competitive trade and business. We strongly believe that what is good for the consumer is good for business. We fight monopolies and price control tendencies. We fight counterfeits and unfair business practices. We sound alerts on market recalls. All in all, we yearn to see the 100% restoration of <em>consumer pride and confidence</em> in Kenya!"</div>
<div style="color:rgb(51,51,51);font-weight:normal;margin:0.5em 0px;"><br></div><div style="margin:0.5em 0px;"><font color="#333333"><span style="font-weight:normal;">I got the above from the COFEK website under the who we are page. The issue raised here is well within the mandate of the privately run organization as the self appointed guardian of the consumer. </span></font></div>
<div style="color:rgb(51,51,51);font-weight:normal;margin:0.5em 0px;"><br></div><div style="margin:0.5em 0px;"><font color="#333333"><span style="font-weight:normal;">That there was no reply to Dorcas on whether the issue concerning the formalin is something they can deal with points to a preferential treatment of affairs that should be worrying. </span></font></div>
<div style="margin:0.5em 0px;"><font color="#333333"><span style="font-weight:normal;">Is COFEK only after big fish/big money operations? Or is it maximum exposure scenarios? </span></font></div><div style="margin:0.5em 0px;"><br>
</div><div style="margin:0.5em 0px;"><font color="#333333"><span style="font-weight:normal;">Claiming to be a consumer oriented organization should mean you are accountable to them no?</span></font></div></div></div></div></div>
</div>
</div></div></div></b></div><div class="yiv366403835gmail_extra"><br><br><div class="yiv366403835gmail_quote">On Tue, Feb 5, 2013 at 5:38 PM, Odhiambo Washington <span dir="ltr"><<a rel="nofollow" ymailto="mailto:odhiambo@gmail.com" target="_blank" href="mailto:odhiambo@gmail.com">odhiambo@gmail.com</a>></span> wrote:<br>
<blockquote class="yiv366403835gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Personally, I think COFEK is not the right organization to deal with issues like this. We are not going to send COFEK after every food manufacturer or any other manufacturers when the issues at hand <b>are not</b> those that are perceived to exploit (for lack of a better word) the consumer's rights.<br>
I also don't think we should be referring all red herrings to COFEK because if we do, it will lose it's main focus which is consumer protection. I am not an advocate for COFEK, but by bringing up this issue here, I can sense some witch-hunt against COFEK.<br>
Let's start by appraising ourselves with what COFEK defines as its mandate. Only then can we know what exactly needs to be referred to them.<br><br>This Milk issue is a matter of public health and we have a whole ministry handling that.<br>
<br>Just my though.<br><br><br><div class="yiv366403835gmail_quote"><div><div class="yiv366403835h5">On Tue, Feb 5, 2013 at 3:42 PM, Dorcas Muthoni <span dir="ltr"><<a rel="nofollow" ymailto="mailto:dmuthoni@gmail.com" target="_blank" href="mailto:dmuthoni@gmail.com">dmuthoni@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="yiv366403835gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div class="yiv366403835h5">
I know milk has nothing to do with ICT but i shared this concern with COFEK and they ignored it. Which consumers or issues do COFEK prefer to deal with? Just asking for those saying they act for the public......<div><br>
</div>
<div><i>See more below..<br></i><div><br></div><div><b>Summary</b>:</div><div>=======================================================================================================</div><div>Dear Stephen,<div><br></div>
<div>
I have attended several presentations that have indicated that many milk processing companies in Kenya are using formalin to preserve milk sold to consumers.</div><div><br></div><div><div style="margin:0px;font-size:12px;">
<font face="arial, helvetica, sans-serif">Formalin is a chemical normally used to preserve dead bodies. Formalin has many negative impacts on human health. If it becomes part of food, it turns into formic acid in human body and increases acidity level. More intake of formalin can cause breathing problems, coma and even death.</font></div>
<div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px;font-size:12px;">
<font face="arial, helvetica, sans-serif">US Environment Protection Agency and International Agency for Research on Cancer count formalin as one of the cancer-causing agents.</font></div><div style="margin:0px;font-size:12px;">
<font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif">Can COFEK try and investigate this. </font></div>
<div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif">With so many deaths being reported from cancer and every urban dweller entirely dependent on milk from the shops right from early childhood, we are very exposed if this is actually true.</font></div>
<div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif">Stephen, please advice if you shall investigate this further and protect the consumer. </font></div>
<div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif">I am sure you are also consuming these products every day.</font></div>
<div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif">Regards,</font></div>
<div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif">Muthoni</font></div><div style="margin:0px;font-size:12px;"><font face="arial, helvetica, sans-serif"><br>
</font></div><div style="font-family:arial;font-size:small;">=======================================================================================================</div>
<div><br></div></div><br><div class="yiv366403835gmail_quote">---------- Forwarded message ----------<br>From: <b class="yiv366403835gmail_sendername">Dorcas Muthoni</b> <span dir="ltr"><<a rel="nofollow" ymailto="mailto:dmuthoni@gmail.com" target="_blank" href="mailto:dmuthoni@gmail.com">dmuthoni@gmail.com</a>></span><br>
Date: Fri, Sep 7, 2012 at 3:24 PM<br>Subject: Re: Formalin in Milk<br>To: <a rel="nofollow" ymailto="mailto:hotline@cofek.co.ke" target="_blank" href="mailto:hotline@cofek.co.ke">hotline@cofek.co.ke</a><br>Cc: jack juma <<a rel="nofollow" ymailto="mailto:jack@cofek.co.ke" target="_blank" href="mailto:jack@cofek.co.ke">jack@cofek.co.ke</a>>, Theresia Watowa <<a rel="nofollow" ymailto="mailto:theresia@cofek.co.ke" target="_blank" href="mailto:theresia@cofek.co.ke">theresia@cofek.co.ke</a>><br>
<br><br>Sorry, what else do you want to know? This last line is not clear.<div><div><br><br><div class="yiv366403835gmail_quote">On Fri, Sep 7, 2012 at 9:50 AM, Consumers Federation of Kenya (Cofek) <span dir="ltr"><<a rel="nofollow" ymailto="mailto:hotline@cofek.co.ke" target="_blank" href="mailto:hotline@cofek.co.ke">hotline@cofek.co.ke</a>></span> wrote:<br>
<blockquote class="yiv366403835gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><u></u><div>Ok but can we know who you please<div><div>Sent from my BlackBerry�</div><hr><div><b>From: </b> Dorcas Muthoni <<a rel="nofollow" ymailto="mailto:dmuthoni@gmail.com" target="_blank" href="mailto:dmuthoni@gmail.com">dmuthoni@gmail.com</a>>
</div></div><div><b>Date: </b>Fri, 7 Sep 2012 09:39:53 +0300</div><div><b>To: </b><<a rel="nofollow" ymailto="mailto:hotline@cofek.co.ke" target="_blank" href="mailto:hotline@cofek.co.ke">hotline@cofek.co.ke</a>></div><div><b>Cc: </b>jack juma<<a rel="nofollow" ymailto="mailto:jack@cofek.co.ke" target="_blank" href="mailto:jack@cofek.co.ke">jack@cofek.co.ke</a>>; Theresia Watowa<<a rel="nofollow" ymailto="mailto:theresia@cofek.co.ke" target="_blank" href="mailto:theresia@cofek.co.ke">theresia@cofek.co.ke</a>></div>
<div><div><div><b>Subject: </b>Re: Formalin in Milk</div><div><br></div><div>Stephen,</div><div><br></div>I don't have evidence but Kenya Accreditation Service (KENAS) and KEBS should be able to provide accountability because the milk producers are all showing the KEBS logo for quality.<div>
<br></div><div>I am a layman in this, just very concerned about because presentations are coming from health and nutrition experts talking about this.</div><div><br></div><div>Please try and see what you can do for the consumer.</div>
<div><br></div><div>Many thanks,</div><div>Muthoni<br><br><div class="yiv366403835gmail_quote">On Fri, Sep 7, 2012 at 9:30 AM, Consumers Federation of Kenya (Cofek) <span dir="ltr"><<a rel="nofollow" ymailto="mailto:hotline@cofek.co.ke" target="_blank" href="mailto:hotline@cofek.co.ke">hotline@cofek.co.ke</a>></span> wrote:<br>
<blockquote class="yiv366403835gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><u></u><div>It is being acted upon although you never provided any facts and supporting evidence<div>Sent from my BlackBerry�</div>
<hr><div><b>From: </b> Dorcas Muthoni <<a rel="nofollow" ymailto="mailto:dmuthoni@gmail.com" target="_blank" href="mailto:dmuthoni@gmail.com">dmuthoni@gmail.com</a>>
</div><div><b>Date: </b>Fri, 7 Sep 2012 09:27:10 +0300</div><div><b>To: </b><<a rel="nofollow" ymailto="mailto:hotline@cofek.co.ke" target="_blank" href="mailto:hotline@cofek.co.ke">hotline@cofek.co.ke</a>></div><div><b>Cc: </b><<a rel="nofollow" ymailto="mailto:stephen@cofek.co.ke" target="_blank" href="mailto:stephen@cofek.co.ke">stephen@cofek.co.ke</a>></div>
<div><b>Subject: </b>Re: Formalin in Milk</div><div><div><div><br></div>Dear Stephen,<div><br></div><div>I thought COFEK would acknowledge receipt if this email and say whether is an area you will look into or not.</div>
<div><br></div><div>Regards,</div><div>Muthoni<br><br><div class="yiv366403835gmail_quote">
On Fri, Aug 31, 2012 at 12:33 PM, Dorcas Muthoni <span dir="ltr"><<a rel="nofollow" ymailto="mailto:dmuthoni@gmail.com" target="_blank" href="mailto:dmuthoni@gmail.com">dmuthoni@gmail.com</a>></span> wrote:<br><blockquote class="yiv366403835gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Dear Stephen,
<div><br></div><div>I have attended several presentations that have indicated that many milk processing companies in Kenya are using formalin to preserve milk sold to consumers.</div><div><br></div><div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;">
<font face="arial, helvetica, sans-serif">Formalin is a chemical normally used to preserve dead bodies. Formalin has many negative impacts on human health. If it becomes part of food, it turns into formic acid in human body and increases acidity level. More intake of formalin can cause breathing problems, coma and even death.</font></div>
<div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;">
<font face="arial, helvetica, sans-serif">US Environment Protection Agency and International Agency for Research on Cancer count formalin as one of the cancer-causing agents.</font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;">
<font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif">Can COFEK try and investigate this. </font></div>
<div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif">With so many deaths being reported from cancer and every urban dweller entirely dependent on milk from the shops right from early childhood, we are very exposed if this is actually true.</font></div>
<div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif">Stephen, please advice if you shall investigate this further and protect the consumer. </font></div>
<div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif">I am sure you are also consuming these products every day.</font></div>
<div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif">Regards,</font></div>
<div style="margin:0px 0px 0px 0px;font:12.0px Times New Roman;"><font face="arial, helvetica, sans-serif">Muthoni</font></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br>Muthoni<br><br>My Blog: <a rel="nofollow" target="_blank" href="http://rugongo.blogspot.com/">http://rugongo.blogspot.com/</a><br>--------------------------------------------<br>
Mahatma Gandhi once said:-<br>
<br>First they ignore you,<br>Then they laugh at you,<br>Then they fight you,<br>AND THEN YOU WIN!!!<br>
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