<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">James,</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">You are right. There is too much unnecessary hustling in queues in this country.Such hustling,in my view, is incompatible with our own VISION 2030 as time wasted could be used more productively. So, if we have no better idea,it may help to just copy and paste from those institutions who already have such a system. I know of two,CHARTIS Insurance <VAR id=yui-ie-cursor></VAR>and Air-Tel, Sarit Centre.</SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">John Kariuki</SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr readonly="true" contenteditable="false"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> James Kagwe <kagwejg@gmail.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> ngethe.kariuki2007@yahoo.co.uk <BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke> <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, 2 August 2012, 18:50<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> [kictanet] RRA queuing system<BR></FONT></DIV><BR><BR>Evening all,<BR><BR>I watched the Rwanda ICT documentary last night on Citizen and was mesmerized at the simple queuing system they have put in
place at RRA. The system is quite interactive and people just print their queue numbers using a touch screen by themselves. One may choose to wait for number to be called or may take off and do other things as long as he's back before his queue number is reached. I wish this could be adopted in public offices in Kenya especially KRA, immigrations, registration of births etc where people waste many hours queuing everyday.<BR><BR>regards,<BR>James<BR><BR>_______________________________________________<BR>kictanet mailing list<BR><A href="mailto:kictanet@lists.kictanet.or.ke" ymailto="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</A><BR><A href="https://lists.kictanet.or.ke/mailman/listinfo/kictanet" target=_blank>https://lists.kictanet.or.ke/mailman/listinfo/kictanet</A><BR><BR>Unsubscribe or change your options at <A href="https://lists.kictanet.or.ke/mailman/options/kictanet/ngethe.kariuki2007%40yahoo.co.uk"
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