<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><span>Hi All,</span></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><span><br></span></div><div><span><font class="Apple-style-span" size="3">Seems the case against a blogger has </font>dampened the activity on the list.</span></div><div><span><font class="Apple-style-span" size="3"><br></font></span></div><div><span><font class="Apple-style-span" size="3">That's beside the point, I recently got a SMS about the Safaricom daily data bundle, which to the best of my knowledge I did not subscribe to as I do not use my phone for browsing (actually I have a separate phone for such activities).</font></span></div><div><span><font class="Apple-style-span"
size="3"><br></font></span></div><div><span><font class="Apple-style-span" size="3">I assumed that the message was in error so I ignored it just to realise a few days later that the service was being renewed every day so I dialled the request code *544# to unsubscribe from the service just to find that the option does not exist on the menu.</font></span></div><div><span><font class="Apple-style-span" size="3"><br></font></span></div><div>I then called 200 for assistance to be told that the item is not on the menu but that I should type "98" to get the option, we expect better from Safaricom can someone please resolve this issue a.s.a.p to prevent some of us from blowing the issue to the required proportions.</div><div><br></div><div>Regards</div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "> </div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Robert
Yawe<br>KAY System Technologies Ltd<br>Phoenix House, 6th Floor<br>P O Box 55806 Nairobi, 00200<br>Kenya<br><br></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Tel: +254722511225, +254202010696</div></div></body></html>