<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><span>Hi,</span></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><span><br></span></div><div><span><font class="Apple-style-span" size="3">It has been my belief that the objective on having an </font>on-line<font class="Apple-style-span" size="3"> presence for the business is that it can be operational 24-7-365 so I was quiet amused when I needed to contact a leading on lines business, Mocality, about an issue I was having with an issue with an offer I participated in as there was no assistance on the web site I send a mail just to receive the following response.</font></span></div><div><span><font class="Apple-style-span" size="3"><br></font></span></div><div><span><font
class="Apple-style-span" size="3">Thanks for contacting Mocality! Your query has been received and we will
endeavor to resolve it within the next 24 working hours. The Mocality Team works
Monday to Friday 9am - 5pm. You can also visit <a title="http://blog.mocality.co.ke/faq/" href="http://blog.mocality.co.ke/faq/">http://blog.mocality.co.ke/faq/</a> or <a title="http://blog.mocality.co.ke/agentfaq/" href="http://blog.mocality.co.ke/agentfaq/">http://blog.mocality.co.ke/agentfaq/</a>
for agents in the mean time.<br></font></span></div><div><span><font class="Apple-style-span" size="3"><br></font></span></div><div>This begs me to ask, are you serious about online business or are you still stack in the stone and mortar mentality?</div><div><br></div><div>Regards</div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "> </div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Robert Yawe<br>KAY System Technologies Ltd<br>Phoenix House, 6th Floor<br>P O Box 55806 Nairobi, 00200<br>Kenya<br><br></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Tel: +254722511225, +254202010696</div></div></body></html>