Dear PS<br><br>I am most grateful for your assistance. I also think that you are actually helping the PS of immigration to make sure his agency is actually working effectively. <br><br>Ninashukuru sana. <br><br>Yours, Rigia<br>
<br><div class="gmail_quote">On Mon, Aug 22, 2011 at 1:26 PM, Bitange Ndemo <span dir="ltr"><<a href="mailto:bndemo@information.go.ke">bndemo@information.go.ke</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Warigia,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Pole. I shall forward your e-mail to PS Immigration and have
him respond. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Regards<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Ndemo.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
kictanet-bounces+bndemo=<a href="mailto:information.go.ke@lists.kictanet.or.ke" target="_blank">information.go.ke@lists.kictanet.or.ke</a>
[mailto:<a href="mailto:kictanet-bounces%2Bbndemo" target="_blank">kictanet-bounces+bndemo</a>=<a href="mailto:information.go.ke@lists.kictanet.or.ke" target="_blank">information.go.ke@lists.kictanet.or.ke</a>] <b>On
Behalf Of </b>warigia bowman<br>
<b>Sent:</b> Monday, August 22, 2011 9:40 AM<br>
<b>To:</b> Bitange Ndemo<br>
<b>Cc:</b> <a href="mailto:customer.care@identity.go.ke" target="_blank">customer.care@identity.go.ke</a>; KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] <a href="http://Identity.go.ke" target="_blank">Identity.go.ke</a> not working August 22, 2011<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Dear Kictanet friends <br>
<br>
Is it possible that open government is not working very effectively? I am not
trying to be negative. Just reporting an actual problem I am facing. <u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
I am attempting to assist my sister in receiving her identity card. Her names
are Patricia Njeri Wairimu. Her home district is Nyeri, <br>
<br>
She received a waiting card with serial number 2278757153. We took her to the
Nyeri office in person to pick up the card and the officers said "it was
not there." <br>
<br>
I then went to <a href="http://www.identity.go.ke/index.php?option=com_php&Itemid=122" target="_blank">http://www.identity.go.ke/index.php?option=com_php&Itemid=122</a><br>
<br>
and fed in her serial number as requested (the first nine digits). I received
no acknowledgment, and nothing happened.I do not know if the online system is
not working or what the problem is. <br>
<br>
I then emailed <a href="mailto:dr.nyeri@identity.go.ke" target="_blank">dr.nyeri@identity.go.ke</a>,
and <a href="mailto:pro.central@identity.go.ke" target="_blank">pro.central@identity.go.ke</a>
which are the emails on the website so that they could advise where this card
is, and do the work on your end, so that we may know where to pick it up. <br>
<br>
BOTH of the emails bounced back immediately as a permanent failure. <br>
<br>
This is not an encouraging development.. . . .<br>
<br>
Does anyone have any thoughts on the breakdown of the digital side of <a href="http://identity.go.ke" target="_blank">identity.go.ke</a>? <br>
<br>
Sincerely, Warigia<br>
<br>
<br>
<br>
<br>
<br>
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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