Initially ICT was considered a necessary cost centre within many organizations. It was usually placed under Operations division or sometimes under the stingy Finance division to control its cost.<br><br>Lets face it ICT on its own cannot run or profit an organization. It is a business enabler and unless the ICT division within an organization is able to show the management of that organization that it can operate as a profit centre and actually generate tangible profits OR at least reduce the cost or making profit within other divisions , .. it will never have say in the organization.<br>
<br>Bottom line .. the shareholders want "profits"<br><br>Another line of argument that I have heard inside a board room is that .. most of what the ICT team refer to as "ICT Technology" are actually "nice to have" gizmos e.g. iPADs.. But I have reservation about this argument .. simply because those who were saying it were fidgeting with their blackberries ...<br>