<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Hi,</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">The message below was sent out by SwiftGlobal about a failure at their data centre which gives a clear sign that we are not ready for public clouds as the current ones seem to have turned into storm clouds and are beating down hard.</div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br></div><div><p
class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><o:p> </o:p></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Dear Customer,<o:p></o:p></p>
<p style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; line-height: 13.9pt; margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; " class="cm2"><span style="FONT-FAMILY: 'Calibri','sans-serif'">This is to notify you that there
will has been a power problem since <span style="COLOR: black">Monday
<i>27/6/2011 late afternoon</i></span> at ILH (Town) which is our redundant
site. This involved a total shutdown on power last evening as they replaced a
<span style="COLOR: black">contactor which got burnt during the day's power
fluctuations. The generator was also not working to allow these electrical works
to be completed. <o:p></o:p></span></span></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><span style="FONT-FAMILY: 'Times New Roman','serif'"><o:p> </o:p></span></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">During this exercise there was service interruption to all
clients and services terminated at this Location i.e (co-located server,
webserver). This also causing slow internet speeds due to an overload on servers
at the main site. We continue to experience this interruption as they are still
working on the power issue.<o:p></o:p></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><o:p> </o:p></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">We regret the inconvenience this has caused you. Kindly bear
with us as this crucial exercise is carried out we will keep you
updated.<o:p></o:p></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><span style="FONT-FAMILY: 'Times New Roman','serif'"><o:p> </o:p></span></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">For any further queries, please feel free to contact our
support desk on 6921000 or write to <a title="mailto:support@swiftglobal.co.ke" href="mailto:support@swiftglobal.co.ke">support@swiftglobal.co.ke</a><o:p></o:p></p>
<p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><o:p> </o:p></p><p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><o:p>The message clearly indicates that swift have no long run power backup and are also dependent on a shared backup generator. A data centre must been able to operate for at least 6 hours with no external power.</o:p></p><p class="MsoNormal" style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><o:p><br></o:p></p><p class="MsoNormal"><o:p><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">What is also more interesting is that the statement and </font><font class="Apple-style-span" face="'times new roman', 'new york', times, serif">sequence</font><font class="Apple-style-span" face="'times new roman', 'new
york', times, serif" size="3"> of events listed by SwiftGlobal are very similar to those of KRA when there systems went down a few weeks ago. Could this mean that apart from me there is no one else in the country with the local expertise to design a industry standard data centre? </font></o:p></p><p class="MsoNormal"><o:p><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3"><br></font></o:p></p><p class="MsoNormal"><o:p><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">Regards</font></o:p></p><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3"> </font></div><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">Robert Yawe</font><br><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">KAY System Technologies Ltd</font><br><font
class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">Phoenix House, 6th Floor</font><br><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">P O Box 55806 Nairobi, 00200</font><br><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="3">Kenya</font><br><br><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; ">Tel: +254722511225, +254202010696<div><br></div></div><div style="color: black; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; position: fixed; "></div>
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