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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Candara","sans-serif";
color:#1F497D'>Hi Robert: I enjoy your comments. But with due respects, you are
trivializing the all important subject of calling rates. I doubt you can prove
and demonstrate that low calling rates automatically leads to immediate recruitment
of incompetent staff (on the basis of numerous spelling mistakes on the
brochure you have attached). I’ve printed a copy. It is unfair to (consumers) provoke
emotions that you may over-pay for quality services. MSPs have an option to
right-size – go for a lean establishment. Again this must be an exceptional
brochure. Nonetheless, I’d love to hear from Safaricom on whether they can own
up the brocure, its contents and disastrous spellings. Even if they do, I doubt
they will relate the same to low calling rates, MTR or price wars.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Candara","sans-serif";
color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Candara","sans-serif";
color:#1F497D'>Stephen Mutoro<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Candara","sans-serif";
color:#1F497D'><a href="http://www.cofek.co.ke">www.cofek.co.ke</a> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Candara","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
kictanet-bounces+stephen=cofek.co.ke@lists.kictanet.or.ke
[mailto:kictanet-bounces+stephen=cofek.co.ke@lists.kictanet.or.ke] <b>On Behalf
Of </b>robert yawe<br>
<b>Sent:</b> Tuesday, June 28, 2011 10:01 AM<br>
<b>To:</b> stephen@cofek.co.ke<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] Effects of lower calling rates<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='color:black'>Hi,<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='color:black'>It is with sadness that I make
this post, the effects of lower calling rates on Safaricom are beginning to
show.<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='color:black'>When an organisation known for its
attention to detail, releasing a brochure to the public with such glaring
errors is truly a reason for concern.<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-family:"Times","serif"'><a
href="http://quadrantshift.co.ke/wp-content/uploads/2011/06/safaricom-brochure-errors.pdf"
target="_blank">http://quadrantshift.co.ke/wp-content/uploads/2011/06/safaricom-brochure-errors.pdf</a></span><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-family:"Times","serif"'>Regards</span><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Times","serif"'>Robert
Yawe</span><br>
<span style='font-family:"Times","serif"'>KAY System Technologies Ltd</span><br>
<span style='font-family:"Times","serif"'>Phoenix House, 6th Floor</span><br>
<span style='font-family:"Times","serif"'>P O Box 55806 Nairobi, 00200</span><br>
<span style='font-family:"Times","serif"'>Kenya</span><o:p></o:p></p>
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<p class=MsoNormal><span style='color:black'>Tel: +254722511225, +254202010696<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
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