Robert,<div><br></div><div>I hardly think SwiftGlobal are the benchmark for this kinds of services. I would say maybe SwiftGlobal are not ready to provide cloud services. I'm certain (being the optimistic sort) that other operators have better organized infrastructure.</div>
<div><br clear="all"><br><div><div lang="EN-GB" link="blue" vlink="purple"><div><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font size="2" face="Arial"><span style="font-size:10pt">Kind regards,</span></font></p>
<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font size="2" face="Arial"><span style="font-size:10pt">�</span></font></p><table border="0" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse">
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<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font size="2" face="Arial"><span style="font-size:10pt">Semacraft.com</span></font></p><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">
<font size="2" face="Arial"><span style="font-size:10pt">�</span></font></p></td><td width="451" valign="top" style="width:338.15pt;padding-top:0cm;padding-right:0cm;padding-bottom:0cm;padding-left:0cm"><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">
<font size="3" face="Arial"><span style="font-size:12pt">�</span></font></p><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font size="2" face="Arial"><span style="font-size:10pt"><img width="113" height="20" src="cid:image001.jpg@01CB49C7.457E3650"></span></font></p>
</td></tr></tbody></table><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font face="Arial"><br></font></p><p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font size="2" face="Arial"><span style="font-size:10pt">�</span></font></p>
<p style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><font size="2" face="Arial"><span style="font-size:10pt">�</span></font></p></div><div><font size="2" face="Arial"><span style="font-size:10pt"><br>
</span></font></div></div></div><br>
<br><br><div class="gmail_quote">On Tue, Jun 28, 2011 at 3:41 PM, Lucy Kimani <span dir="ltr"><<a href="mailto:lkimani@yahoo.com">lkimani@yahoo.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td valign="top" style="font:inherit"><div>Robert,</div>
<div>�</div>
<div>I guess the question to be�asked is what kind of redundancy the Kenyan�"cloud" is being based on, the model out here is four IDCs ( for example 2 east coast/ 2 west cost) connected via MPLS�and each IDC has its own redundancy.� With that kind of redundancy for a client to fail they will need to have 8�"points of failure" which is not very likely.� Now for a Swift Global to have only one� failover site�in the city center in my humble opinion totally lacks imagination, and you are right does not comply with industry standards.</div>
<div>�</div>
<div>Just my pesa nane.</div>
<div>�� <br>LK<br>--- On <b>Tue, 6/28/11, robert yawe <i><<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>></i></b> wrote:<br></div>
<blockquote style="border-left:rgb(16,16,255) 2px solid;padding-left:5px;margin-left:5px"><br>From: robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>><br>Subject: [kictanet] Storm Clouds are brewing<br>
To: <a href="mailto:lkimani@yahoo.com" target="_blank">lkimani@yahoo.com</a><br>Cc: "KICTAnet ICT Policy Discussions" <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>><br>
Date: Tuesday, June 28, 2011, 7:05 AM<div><div></div><div class="h5"><br><br>
<div>
<div style="font-family:times, serif;font-size:12pt">
<div style="font-family:times, serif;color:black;font-size:12pt"></div>
<div style="font-family:times, serif;color:black;font-size:12pt">Hi,</div>
<div style="font-family:times, serif;color:black;font-size:12pt"><br></div>
<div style="font-family:times, serif;color:black;font-size:12pt">The message below was sent out by SwiftGlobal about a failure at their data centre which gives a clear sign that we are not ready for public clouds as the current ones seem to have turned into storm clouds and are beating down hard.</div>
<div style="font-family:times, serif;color:black;font-size:12pt"><br></div>
<div>
<p style="font-family:times, serif;color:black;font-size:12pt">�</p></div>
<p style="font-family:times, serif;color:black;font-size:12pt">Dear Customer,</p></div>
<p style="line-height:13.9pt;margin:0in 0in 0pt;font-family:times, serif;color:black;font-size:12pt"><span>This is to notify you that there will�has been a power problem since <span style="color:black">Monday <i>27/6/2011�late�afternoon</i></span>�at� ILH (Town) which is our redundant site. This involved a total shutdown on power� last evening as they replaced a <span style="color:black">contactor which got burnt during the day's power fluctuations. The generator was also not working to allow these electrical works to be completed. </span></span></p>
</div>
</div></div><p style="font-family:times, serif;color:black;font-size:12pt"><span style="font-family:'serif'">�</span>
</p><p style="font-family:times, serif;color:black;font-size:12pt"></p><div><div></div><div class="h5">During this exercise there was�service interruption to all clients and services terminated at this Location i.e (co-located server, webserver). This also causing slow internet speeds due to an overload on servers at�the main site. We continue to experience this interruption as they are still working on the power issue.
</div></div><p style="font-family:times, serif;color:black;font-size:12pt">�
</p><p style="font-family:times, serif;color:black;font-size:12pt"></p><div><div></div><div class="h5">We regret the inconvenience this has�caused you. Kindly bear with us as this crucial exercise is carried out we will keep you updated.
</div></div><p style="font-family:times, serif;color:black;font-size:12pt"><span style="font-family:'serif'">�</span>
</p><p style="font-family:times, serif;color:black;font-size:12pt"></p><div><div></div><div class="h5">For any further queries, please feel free to contact our support desk on 6921000 or write to <a title="mailto:support@swiftglobal.co.ke" href="http://us.mc1206.mail.yahoo.com/mc/compose?to=support@swiftglobal.co.ke" rel="nofollow" target="_blank">support@swiftglobal.co.ke</a>
</div></div><p style="font-family:times, serif;color:black;font-size:12pt">�
</p><p style="font-family:times, serif;color:black;font-size:12pt"></p><div><div></div><div class="h5">The message clearly indicates that swift have no long run power backup and are also dependent on a shared backup generator. �A data centre must been able to operate for at least 6 hours with no external power.
</div></div><p style="font-family:times, serif;color:black;font-size:12pt"><br>
</p><p></p><div><div></div><div class="h5"><font size="3" face="'times new roman', 'new york', times, serif">What is also more interesting is that the statement and�</font><font face="'times new roman', 'new york', times, serif">sequence</font><font size="3" face="'times new roman', 'new
york', times, serif">�of �events listed by SwiftGlobal are very similar to those of KRA when there systems went down a few weeks ago. �Could this mean that apart from me there is no one else in the country with the local expertise to design a industry standard data centre? �</font>
</div></div><p><font size="3" face="'times new roman', 'new york', times, serif"><br></font>
</p><p></p><div><div></div><div class="h5"><font size="3" face="'times new roman', 'new york', times, serif">Regards</font><font size="3" face="'times new roman', 'new york', times, serif">�</font><font size="3" face="'times new roman', 'new york', times, serif">Robert Yawe</font><br>
<font size="3" face="'times new roman', 'new york', times, serif">KAY System Technologies Ltd</font><br><font size="3" face="'times new roman', 'new york', times, serif">Phoenix House, 6th Floor</font><br>
<font size="3" face="'times new roman', 'new york', times, serif">P O Box 55806 Nairobi, 00200</font><br><font size="3" face="'times new roman', 'new york', times, serif">Kenya</font><br><br>
<div style="font-family:times, serif;color:black;font-size:12pt">Tel: <a href="tel:%2B254722511225" value="+254722511225" target="_blank">+254722511225</a>, <a href="tel:%2B254202010696" value="+254202010696" target="_blank">+254202010696</a>
<div><br></div></div>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
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