<font color="#000066"><font size="2"><font face="tahoma,sans-serif">Robert... You have answered your own question... KBMS & CITI Hoppa let go of the machine for the bunch of receipts that they currently use... It's a management problem, that's why they have abandoned all proper structure. The management of this companies look happy with the system as is... Not much you can do... <br>
</font></font></font><br><div class="gmail_quote">On Mon, Jun 27, 2011 at 9:11 AM, robert yawe <span dir="ltr"><<a href="mailto:robertyawe@yahoo.co.uk">robertyawe@yahoo.co.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt"></div>
<div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">Barrack,</div><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">
<br></div><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">The reason I am trying to put across is that KBMS retains their old faithful system because there is no alternative being offered. This means that there is an untapped opportunity.</div>
<div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt"><br></div><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">
On the issue of issuing tickets at least KBMS receives 80-90% of the moneys due to it, the other operators have absolutely no record keeping or collection system which would mean that the owners will be lucky to receive more than 50% of the takings. </div>
<div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt"><br></div><div><font face="'times new roman', 'new york', times, serif" size="3">A lack of monitoring in any business is a sure recipe for failure, I have seen this even in technology environments like cyber cafes where billing systems do not capture revenue from printing and CD writing. In the ISP business many did not implement integrated billing systems allowing their staff to run virtual organisations. They never realised where the lick was even after firing half the staff and still continue
to </font><font face="'times new roman', 'new york', times, serif">haemorrhage.</font></div><div><font face="'times new roman', 'new york', times, serif"><br></font></div><p class="MsoNormal" style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">
I again reiterate, we need to apply technology and not just peddle technology for its own sake.</p><p class="MsoNormal" style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">
<br></p><p class="MsoNormal" style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">Regards</p><p class="MsoNormal" style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">
<br></p><p class="MsoNormal" style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">PS. Technology
is love and love shall overcome all - Creator of the Plasma Display screen.</p><div class="im"><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt"> </div><font face="'times new roman', 'new york', times, serif" size="3">Robert Yawe</font><br>
<font face="'times new roman', 'new york', times, serif" size="3">KAY System Technologies Ltd</font><br><font face="'times new roman', 'new york', times, serif" size="3">Phoenix House, 6th Floor</font><br>
<font face="'times new roman', 'new york', times, serif" size="3">P O Box 55806 Nairobi, 00200</font><br><font face="'times new roman', 'new york', times, serif" size="3">Kenya</font><br><br>
</div><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">Tel: <a href="tel:%2B254722511225" value="+254722511225" target="_blank">+254722511225</a>, <a href="tel:%2B254202010696" value="+254202010696" target="_blank">+254202010696</a><div>
<br></div><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><br><div style="font-family:arial, helvetica, sans-serif;font-size:13px"><font size="2" face="Tahoma"><div class="im"><hr size="1">
<b><span style="font-weight:bold">From:</span></b> Barrack Otieno <<a href="mailto:otieno.barrack@gmail.com" target="_blank">otieno.barrack@gmail.com</a>><br></div><b><span style="font-weight:bold">To:</span></b> robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>>; KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>><br>
<b><span style="font-weight:bold">Sent:</span></b> Fri, 24 June, 2011 18:48:59<div><div></div><div class="h5"><br><b><span style="font-weight:bold">Subject:</span></b> Re: [kictanet] A true innovation?<br></div></div></font><div>
<div></div><div class="h5"><br>Bobby,<br><br>I agree with you ,however I also think increased efficiencies are<br>bound to benefit the sector and the public as a whole, I am not<br>pouring cold water on the legacy systems at KBS but a change is as<br>
good as a rest, I mentioned TPG since I found it to be a very modern<br>and efficient
way of managing transport, furthermore the buses are<br>managed and owned by the county, of interest is the fact that the<br>system is almost similar to the megarider that KBMS had implemented<br>but which flopped, ever noticed how some of those conductors avoid<br>
issuing tickets when they know the inspectors are not around, this is<br>what is killing the companies if only we can propose a system that<br>minimizes the interaction between humans and money.<br><br>On 6/24/11, robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>> wrote:<br>
> Hi Barrack,<br>><br>> You are doing exactly what I said we should avoid as techies, we need to<br>> take<br>> our clients from what the know to where we want them to go if you get to<br>> the destination too quickly there will be resistance.<br>
><br>> As a developing Nation we need to create jobs, Smart Bus tried the
smart<br>> card<br>> issue but it failed as we are not yet disciplined enough to be left<br>> unsupervised. City Council of Nairobi has been unable to replace the<br>> parking<br>> attendants even with Kisia at the helm, we need to appreciate that there is<br>
> more<br>> to labour intensive applications can just a lack of technology.<br>><br>><br>> The Kenya Bus system goes beyond just the ticketing machine, any changes<br>> will<br>> need to be effected from the backend towards the front end which is the<br>
> bus/matatu/boda boda.<br>><br>> Virtual City have shown how a previously manual process can be automated<br>> without<br>> getting rid of staff but by empowering them to become more productive.<br>><br>
> Regards<br>><br>> Robert Yawe<br>> KAY System Technologies Ltd<br>> Phoenix House, 6th Floor<br>> P O Box 55806 Nairobi, 00200<br>>
Kenya<br>><br>><br>> Tel: <a href="tel:%2B254722511225" value="+254722511225" target="_blank">+254722511225</a>, <a href="tel:%2B254202010696" value="+254202010696" target="_blank">+254202010696</a><br>><br>
><br>><br>><br>> ________________________________<br>> From: Barrack Otieno <<a href="mailto:otieno.barrack@gmail.com" target="_blank">otieno.barrack@gmail.com</a>><br>> To: robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>><br>
> Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>><br>> Sent: Fri, 24 June, 2011 9:21:43<br>> Subject: Re: [kictanet] A true innovation?<br>
><br>> Bobby,<br>><br>> I think the problem could be bigger than ticketing but the whole management<br>> set<br><span>> up. I found <a href="http://www.tpg.ch" target="_blank">www.tpg.ch</a> to be quite efficient because of
centralised</span><br>> management.<br>> You pay for the card monthly or weekly and your details are stored in a<br>> magnetic strip card, the buses have no conductors but the company has<br>> contracted<br>
> special Police who jump into the bus at random and will slap a hefty fine<br>> (instant justice) on anyone found in the bus without a valid ticket or card.<br>> The<br>> buses of course also have the automatic ticket dispensers where you drop in<br>
> a<br>> coin or slot your card, considering that the buses are managed by the county<br>> it<br>> might be a model worth studying despite the fact that we are likely to<br>> experience resistance from those manning the transport sector which is<br>
> already a<br>> mess and reverses all the gains we make as a nation due to the<br>> inefficiencies.<br>><br>> Best Regards<br>><br>><br>> On Fri, Jun 24, 2011 at 8:28 AM, robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>> wrote:<br>
><br>> Phares,<br>>><br>>><br>>>I would like to disagree with you on the point of cost of the device, the<br>>>problem with most of us technical people is that we are unable to sell the<br>>> true<br>
>>benefits of a the solution we offer as we look at the solution from a<br>>> technical<br>>>point than a business point.<br>>><br>>><br>>>We need to be able to sell the business solution not the technology at<br>
>> which<br>>>point the US$ 2,000/- will be looked at an asset acquisition that by<br>>> definition<br>>>will improve the bottom line. A quick one could be why not make the ticket<br>>><br>
>>larger and then sell advertising space on it, I know I get bored when<br>
>> travelling<br>>>as the average trip takes
at least 15 minutes.<br>>><br>>><br>>>The reason that ticketing device is strong at the core of KBMC's system is<br>>>because it delivers all we need to do to offer an upgrade that retains the<br>
>>current functionality and then moves them forward from there.<br>>><br>>><br>>>I have had the opportunity to see what Kenya Business Management Company<br>>> does<br>>>with the data collected from those perceived archaic tickets dispensers<br>
>> coupled<br>>>with the route records filled by the conductor at predefined locations and<br>>> it is<br>>>a marvel.<br>>><br>>><br>>>Watch Kenya Bus Management Company has we phase out the 14 sitters, and it<br>
>> is a<br>>>target market that any forward thinking developer should look into.<br>>><br>>><br>>>City Hopper did not take on an efficient ticketing system and neither a<br>>>
route<br>>>planning application because not even Thuo appreciated those metal gadgets<br>>> in<br>>>all the time he was MD of Kenya Bus.<br>>><br>>>Robert Yawe<br>>>KAY System Technologies Ltd<br>
>>Phoenix House, 6th Floor<br>>>P O Box 55806 Nairobi, 00200<br>>>Kenya<br>>><br>>><br>>>Tel: <a href="tel:%2B254722511225" value="+254722511225" target="_blank">+254722511225</a>, <a href="tel:%2B254202010696" value="+254202010696" target="_blank">+254202010696</a><br>
>><br>>><br>>><br>>><br>>><br>> ________________________________<br>> From: Phares Kariuki <<a href="mailto:pkariuki@gmail.com" target="_blank">pkariuki@gmail.com</a>><br>>>To: robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>><br>
>>Cc: KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>><br>>>Sent: Fri, 24 June, 2011 8:10:20<br>>>Subject: Re: [kictanet] A true innovation?<br>
>><br>>><br>>>Speaking from personal experience, the problem with the ticketing machines<br>>> is<br>>>one of management on the part of the bus company owners... There have been<br>>>attempts to get rugged ticketing devices (the sort that farmers choice etc<br>
>> use<br>>>when on the road) but they are not keen on them... One rugged device is<br>>> around<br>>>2,000 USD. For 10 of them, you would need to invest in what would otherwise<br>>> be a<br>
>>down-payment for a bus... Additionally the additional cost with regards to<br>>> human<br>>>resource and other ICT infrastructure is not considered worth it, by the<br>>> bus<br>>>companies... It's an unfortunate situation, given the
obvious benefits a<br>>> tech<br>>>based system would have. The sad thing is all 3 major bus companies have<br>>>basically reached a stagnation point with regards to operational<br>>> efficiency and<br>
>>have barely increased their fleetsize in the last five years (proof is the<br>>> fact<br>>>that new bus companies, City Shuttle et al are coming into the space).<br>>><br>>><br>>><br>
>>On Thu, Jun 23, 2011 at 12:58 PM, robert yawe <<a href="mailto:robertyawe@yahoo.co.uk" target="_blank">robertyawe@yahoo.co.uk</a>><br>>> wrote:<br>>><br>>>Hi Listers,<br>>>><br>>>><br>
>>>A few days ago an was in a Kenya Bus and got a deja vu moment as I looked<br>>>> at the<br>>>>conductor standing in front of me dispensing his ticket.<br>>>><br>>>><br>>>><a href="http://quadrantshift.co.ke/wp-content/uploads/2011/06/kbs-ticket-machine.jpg" target="_blank">http://quadrantshift.co.ke/wp-content/uploads/2011/06/kbs-ticket-machine.jpg</a>.<br>
>>><br>>>><br>>>>The moment tool me back to 1978 and I a sitting in a number 29 bus coming<br>>>> from<br>>>>Eastleigh, where I went to school (now you can understand my lack<br>
>>>of etiquette at times) to Buru Buru where we lived.<br>>>><br>>>><br>>>><br>>>>To date the machine remains the same with what seems to be a very basic<br>>>>activity, dispensing tickets. Which would explain why it remains the same<br>
>>> no<br>>>>fancy additions or features, but what many of you might not know is that<br>>>> it<br>>>>seats at the heart of a very elaborate system.<br>>>><br>>>><br>
>>>This easily overlooked device
gives Kenya Bus Management Company the<br>>>> wealth of<br>>>>information that keeps them ahead of the pack and kept them operational<br>>>> event<br>>>>after all the groups of raiders who have owned the company over the past<br>
>>> 20 or<br>>>>so years, lose of their garage in Eastleigh, lose of the monopoly in<br>>>> Nairobi and<br>>>>Mombasa, lose of the sole use of the Bus Terminal in Nairobi.<br>>>><br>
>>><br>>>>Now that little gadget that we all take for granted as we start new<br>>>> transport<br>>>>organisations is what has kept them going. There is a product ready to be<br>>>><br>
>>>transitioned to the 21st century if only we stopped looking for<br>>>> opportunities<br>>>>for innovation in all the wrong places.<br>>>><br>>>><br>>>>A true
innovation.<br>>>><br>>>><br>>>>Regards<br>>>><br>>>><br>>>>PS. I am a sower, I leave harvesting to others.<br>>>> Robert Yawe<br>>>>KAY System Technologies Ltd<br>
>>>Phoenix House, 6th Floor<br>>>>P O Box 55806 Nairobi, 00200<br>>>>Kenya<br>>>><br>>>><br>>>>Tel: <a href="tel:%2B254722511225" value="+254722511225" target="_blank">+254722511225</a>, <a href="tel:%2B254202010696" value="+254202010696" target="_blank">+254202010696</a><br>
>>><br>>>><br>>>>_______________________________________________<br>>>>kictanet mailing list<br>>>><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><br>
>>><a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>>>><br>>>>Unsubscribe or change your options at<br>
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>>> for<br>>>>people and institutions interested and involved in ICT policy and<br>>>> regulation.<br>>>>The network aims to act as a catalyst for reform in the ICT sector in<br>>>> support of<br>
>>>the national aim of ICT enabled growth and development.<br>>>><br>>>>KICTANetiquette : Adhere to the same standards of acceptable behaviors<br>>>> online<br>>>>that you follow in real life: respect people's times and bandwidth, share<br>
>>>knowledge, don't flame or abuse or personalize, respect privacy, do not<br>>>> spam, do<br>>>>not market your wares or
qualifications.<br>>>><br>>><br>>><br>>>--<br>>>With Regards,<br>>><br>>>Phares Kariuki<br>>><br>>>| T: <a href="tel:%2B254%20720%20406%20093" value="+254720406093" target="_blank">+254 720 406 093</a> | E: <a href="mailto:pkariuki@gmail.com" target="_blank">pkariuki@gmail.com</a> | Twitter: kaboro | Skype:<br>
>>kariukiphares | B: <a href="http://www.kaboro.com/" target="_blank">http://www.kaboro.com/</a> |<br>>><br>>>_______________________________________________<br>>>kictanet mailing list<br>>><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><br>
>><a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>>><br>>>Unsubscribe or change your options at<br>>><a href="http://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail.com" target="_blank">http://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail.com</a><br>
>><br>>>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for<br>>><br>>>people and institutions interested and involved in ICT policy and<br>>> regulation.<br>>>The network aims to act as a catalyst for reform in the ICT sector in<br>
>> support of<br>>>the national aim of ICT enabled growth and development.<br>>><br>>>KICTANetiquette : Adhere to the same standards of acceptable behaviors<br>>> online<br>>>that you follow in real life: respect people's times and bandwidth, share<br>
>>knowledge, don't flame or abuse or personalize, respect privacy, do not<br>>> spam, do<br>>>not market your wares or qualifications.<br>>><br>><br>><br>> --<br>> Barrack O. Otieno<br>
> Afriregister Ltd (Kenya)<br><span>> <a href="http://www.afriregister.bi" target="_blank">www.afriregister.bi</a>, <a href="http://www.afriregister.com" target="_blank">www.afriregister.com</a></span><br>> ICANN accredited registrar<br>
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><br><br>-- <br>Sent from my mobile device<br><br>Barrack O. Otieno<br>Afriregister Ltd (Kenya)<br>www.afrire <<a href="http://www.afriregister.com" target="_blank">http://www.afriregister.com</a>><a href="http://gister.bi" target="_blank">gister.bi</a>,<br>
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</blockquote></div><br><br clear="all"><br>-- <br><font face="tahoma, sans-serif" color="#000066">With Regards,<br><br>Phares Kariuki<br><br>| T: +254 720 406 093 | E: <a href="mailto:pkariuki@gmail.com" target="_blank">pkariuki@gmail.com</a> | Twitter: kaboro | Skype: kariukiphares | B: <a href="http://www.kaboro.com/" target="_blank">http://www.kaboro.com/</a> |</font><br>