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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chocolate on me Andrea,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><i><span style='color:#C0504D'>Successful countries have created a successful private sector with plain-vanilla, for-profit companies. They employ people, train people, pay taxes, provide products and services. If you make profits, the sky is the limit. <b>If you don't, your reach is restricted by the amount of subsidies/donations you get</b>.</span></i><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#C0504D'><o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This is a powerful statement. Coupled with the lethargy at KICTB makes for a serious rethink of the role of KICTB.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I wonder what would happen if half the energy spent “petitioning” government and donors would be spent getting stuff done on the ground.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> kictanet-bounces+eugene=synergy.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+eugene=synergy.co.ke@lists.kictanet.or.ke] <b>On Behalf Of </b>Andrea Bohnstedt<br><b>Sent:</b> Tuesday, June 21, 2011 6:23 PM<br><b>To:</b> Eugene Lidede<br><b>Cc:</b> KICTAnet ICT Policy Discussions<br><b>Subject:</b> Re: [kictanet] Newest Name for AID ? Impact Sourcing ...<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Admittedly I'm feeling a bit ranty about this. Successful countries have created a successful private sector with plain-vanilla, for-profit companies. They employ people, train people, pay taxes, provide products and services. If you make profits, the sky is the limt. If you don't, your reach is restricted by the amount of subsidies/donations you get. None of these endless and headline-grabbing contortions of impact sourcing/impact investing/refugees/marginalised youth/social entrepreneurship. Good grief. <br><br>I've been commissioned to write an article on mobile 'buzzwords' in emerging markets. The commissioning editor suggested including txteagle. I wasn't convinced to start with, but have tried to find out a bit more how txteagle actually works (beyond the claims of 100+ corporate partnerships with telcos, and a 2bn+ potential network of people). If anone here has done any work with them, I'd appreciate a direct email - I can't actually figure it out from their website. <br><br>In the meantime, I've assemble a list of topics/'buzzwords' that are mostly a lot more focused on straightforward business and investment issues. Just to show that yes, Africa can actually be perfectly dull in a familiar way: corporates, suits, boardrooms, accountants, stuff. It's not all touching refugees in camps and marginalised youth. <br><br>Rant over. Off to find some chocolate. <o:p></o:p></p><div><p class=MsoNormal>On 21 June 2011 17:47, Muchiri Nyaggah <<a href="mailto:muchiri@semacraft.com">muchiri@semacraft.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Andrea,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Your comments on that article have put a big grin on my face :) Samasource definitely wasn't any good to the KenCall sized BPO operators but a few smaller players. Samasource bids for work with large players in the west and finds operators with 'social impact' to work with apart from setting up shop in Dadaab.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p><div><div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Kind regards,</span><span lang=EN-GB><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=EN-GB><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left style='border-collapse:collapse'><tr><td width=140 valign=top style='width:104.65pt;padding:0in 0in 0in 0in'><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Muchiri</span></b> Nyaggah<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Principal Partner</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>@muchiri</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>+254 722 506400</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Semacraft.com</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p></td><td width=451 valign=top style='width:338.15pt;padding:0in 0in 0in 0in'><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><img border=0 width=113 height=20 id="_x0000_i1033" src="cid:image001.jpg@01CC31BA.7000CB00"></span><o:p></o:p></p></td></tr></table><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB><o:p> </o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=EN-GB><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><o:p></o:p></p></div><div><div><div><p class=MsoNormal>On Tue, Jun 21, 2011 at 5:28 PM, Andrea Bohnstedt <<a href="mailto:andrea.bohnstedt@ratio-magazine.com" target="_blank">andrea.bohnstedt@ratio-magazine.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Two years ago, I stumbled over this little Samasource PR clip: <br><a href="http://www.huffingtonpost.com/2009/10/13/iphone-app-provides-kenya_n_318692.html" target="_blank">http://www.huffingtonpost.com/2009/10/13/iphone-app-provides-kenya_n_318692.html</a><br><br>As you can see from the comments underneath, it was probably at a slightly undersugared, over-caffeinated moment of my day :)<o:p></o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><br><o:p></o:p></p><div><p class=MsoNormal>On 21 June 2011 17:22, Andrea Bohnstedt <<a href="mailto:andrea.bohnstedt@ratio-magazine.com" target="_blank">andrea.bohnstedt@ratio-magazine.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>How did Samasource help BPOs get started? I don't remember Nik Nesbitt from KenCall, for example, talking about Samasource (but maybe I wasn't paying enough attention). <br><br>I do remember Nik Nesbitt and a number of others talking about perception issues: that Kenya is not seen as a BPO market internationally, it's not on anyone's radar screen, the operations are still too small to carry weight etc. I very much doubt that an NGO-type outfit like Samasource, with people in refugee camps, does much to create a perception of Kenya as a punchy, professional, grown-up BPO player. <o:p></o:p></p><div><div><div><p class=MsoNormal>On 21 June 2011 16:57, Muchiri Nyaggah <<a href="mailto:muchiri@semacraft.com" target="_blank">muchiri@semacraft.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal>Not quite aid, leans more towards trade (or traid). Players like Samasource have helped BPOs here get started. <o:p></o:p></p><div><p class=MsoNormal> <br clear=all><o:p></o:p></p><div><div><div><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Kind regards,</span><span lang=EN-GB><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=EN-GB><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left style='border-collapse:collapse'><tr><td width=140 valign=top style='width:104.65pt;padding:0in 0in 0in 0in'><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Muchiri</span></b> Nyaggah<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Principal Partner</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>@muchiri</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="tel:%2B254%20722%20506400" target="_blank">+254 722 506400</a></span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Semacraft.com</span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p></td><td width=451 valign=top style='width:338.15pt;padding:0in 0in 0in 0in'><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-family:"Arial","sans-serif"'> </span><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><img border=0 width=113 height=20 id="_x0000_i1034" src="cid:image001.jpg@01CC31BA.7000CB00"></span><o:p></o:p></p></td></tr></table><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB><o:p> </o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=EN-GB><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><o:p></o:p></p><div><div><div><p class=MsoNormal>On Tue, Jun 21, 2011 at 4:34 PM, Agosta Liko <<a href="mailto:agostal@gmail.com" target="_blank">agostal@gmail.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><h6><span style='font-size:10.0pt;font-weight:normal'>First, they called is Social Entrepreneurship, Then impact Investing ....now its Impact Sourcing .......</span><span style='font-weight:normal'><o:p></o:p></span></h6><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><a href="http://www.rockefellerfoundation.org/news/press-releases/rockefeller-foundation-foster-impact" target="_blank">http://www.rockefellerfoundation.org/news/press-releases/rockefeller-foundation-foster-impact</a> <o:p></o:p></p><div><h1>Press Releases<o:p></o:p></h1></div><div><div><p class=MsoNormal>ShareThis<o:p></o:p></p></div></div><h2 style='margin-top:0in'>Rockefeller Foundation to Foster Impact Sourcing in Africa: Poverty Reduction through ICT Jobs <o:p></o:p></h2><div><p class=MsoNormal>June 17, 2011 / Press Releases<o:p></o:p></p></div><p><b>New York, NY</b>—A new report funded by the Rockefeller Foundation estimates that the field of Impact Sourcing, employing socioeconomically disadvantaged people in Business Process Outsourcing (BPO) centers, is currently $4.5 billion and has the potential to reach $20 billion and employ 780,000 by 2015. The report, conducted by Monitor Group, suggests a strong business case for Impact Sourcing, which can provide high-quality, reliable services at prices that are at least competitive with traditional BPO centers and, in some cases, almost 40 percent lower than what traditional providers can offer.<o:p></o:p></p><p>The findings, contained in the new working paper, <i><a href="http://www.monitor.com/Portals/0/MonitorContent/imported/MonitorUnitedStates/Articles/PDFs/Monitor_Job_Creation_Through_Building_the_Field_of_Impact_Sourcing_6_16_11.pdf" target="_blank">Job Creation through Building the Field of Impact Sourcing</a>, </i>also finds significant potential for poverty alleviation because Impact Sourcing workers can earn incomes up to 100 percent over alternative employment options.<o:p></o:p></p><p>The working paper is part of the Rockefeller Foundation’s Poverty Reduction through Information and Digital Employment (PRIDE) work. Through PRIDE, the Rockefeller Foundation plans to support the development and testing of Impact Sourcing business models, support research on interventions and continue to build the network of key Impact Sourcing stakeholders to advance the field.<o:p></o:p></p><p>Impact Sourcing employs individuals with limited opportunity for sustainable employment as principal workers in Business Process Outsourcing (BPO) centers to provide high-quality, information-based services to domestic and international public and private-sector clients. <o:p></o:p></p><p>“Harnessing the global BPO trend, PRIDE exemplifies the Rockefeller Foundation’s commitment to promoting growth with equity, in which the poor and vulnerable have more access to opportunities, such as ICT employment,” said Dr. James Nyoro, Managing Director, Africa. “The Foundation is proud to partner with Monitor on this important research, which drives the idea that employing low-income workers will provide them with sustainable income which can lead to positive social outcomes, ultimately helping to improve livelihoods and build relevant skills for employment in the fast growing ICT sector.”<o:p></o:p></p><p><i><a href="http://www.monitor.com/Portals/0/MonitorContent/imported/MonitorUnitedStates/Articles/PDFs/Monitor_Job_Creation_Through_Building_the_Field_of_Impact_Sourcing_6_16_11.pdf" target="_blank">Job Creation through Building the Field of Impact Sourcing</a> </i>features case studies on current Impact Sourcing models in Africa, India and other regions, including those of Foundation grantees like Digital Divide Data, a social enterprise with the objective of creating jobs for poor and disadvantaged youth in Cambodia, Laos and Kenya; and Samasource, an intermediary that markets and sells Impact Sourcing services to clients based in the United States and United Kingdom.<o:p></o:p></p><p>“Based on more than 120 interviews across 13 countries with Impact Sourcing managers, providers of BPO services, outsourcing experts, employees, outsourcing clients, government officials, and other individuals linked to the Impact Sourcing space, this analysis creates a shared understanding of the current situation, the size of the opportunity and action agenda necessary to build this field,” said Michael Kubzansky, Global Heald of the Monitor Inclusive Markets Initiative.<o:p></o:p></p><p><b> </b><o:p></o:p></p><p><b>The Rockefeller Foundation</b><o:p></o:p></p><p>The Rockefeller Foundation’s mission to promote the well-being of people throughout the world has remained unchanged since its founding in 1913. Today, that mission is applied to an era of rapid globalization. Our vision is that this century will be one in which globalization’s benefits are more widely shared and its challenges are more easily weathered. To realize this vision, the Foundation seeks to achieve two fundamental goals in our work. First, we seek to build resilience that enhances individual, community and institutional capacity to survive, adapt, and grow in the face of acute crises and chronic stresses. Second, we seek to promote growth with equity in which the poor and vulnerable have more access to opportunities that improve their lives. In order to achieve these goals, the Foundation constructs its work into time-bound initiatives that have defined objectives and strategies for impact. These initiatives address challenges that lie either within or at the intersections of five issue areas: basic survival safeguards, global health, environment and climate change, urbanization, and social and economic security. <o:p></o:p></p><p><b> </b><o:p></o:p></p><p><b>About Monitor Group</b><o:p></o:p></p><p>Monitor works with the world's leading corporations, governments and social sector organizations to drive growth in ways that are most important to them. Monitor Group offers a range of services—advisory, capability-building and capital services—designed to unlock the challenges of achieving sustainable growth. Monitor brings leading-edge ideas, approaches and methods to bear on clients' toughest problems and biggest opportunities. Headquartered in Cambridge, Massachusetts, the firm employs more than 1,500 people in 18 countries worldwide. For more information, visit <a href="http://www.monitor.com/" target="_blank">www.monitor.com</a>.<o:p></o:p></p><p>Monitor Inclusive Markets (MIM) catalyzes support for market-based solutions to social challenges. MIM does this by understanding and improving the business models of enterprises currently engaging people that live at the bottom of the economic pyramid, particularly helping these enterprises reach scale and commercial viability. For more information, visit <a href="http://www.mim.monitor.com/" target="_blank">www.mim.monitor.com</a>.<o:p></o:p></p><p>###<o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>For media inquiries, please contact:<br><a href="mailto:svaisman@rockfound.org" target="_blank">Svetlana Vaisman <br></a> <a href="tel:917-975-5318" target="_blank">917-975-5318</a> <o:p></o:p></p></div></div><p class=MsoNormal>_______________________________________________<br>kictanet mailing list<br><a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a><br><a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br><br>Unsubscribe or change your options at <a href="http://lists.kictanet.or.ke/mailman/options/kictanet/muchiri%40semacraft.com" target="_blank">http://lists.kictanet.or.ke/mailman/options/kictanet/muchiri%40semacraft.com</a><br><br>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. 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