<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div></div><div>Hi,</div><div><br></div><div>I confirm what Mr. Mugambi is saying messages from Safaricom are not getting through to Orange numbers but those from Orange are getting though to Safaricom, </div><div><br></div><div>It will be premature to point fingers as the issue could be caused by either side can the person must likely to suffer identify the issue.</div><div><br></div><div>What happens when a message does not get through am I still charged?</div><div><br></div><div>Regards<br> </div>Robert Yawe<br>KAY System Technologies Ltd<br>Phoenix House, 6th Floor<br>P O Box 55806 Nairobi, 00200<br>Kenya<br><br><div>Tel: +254722511225, +254202010696<div><br></div><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><br><div style="font-family:arial,
helvetica, sans-serif;font-size:13px"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> Safaricom Support <Support@Safaricom.co.ke><br><b><span style="font-weight: bold;">To:</span></b> robertyawe@yahoo.co.uk<br><b><span style="font-weight: bold;">Cc:</span></b> KICTAnet ICT Policy Discussions <kictanet@lists.kictanet.or.ke><br><b><span style="font-weight: bold;">Sent:</span></b> Sun, 10 April, 2011 16:56:55<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [kictanet] Is there an sms blockade by safaricom to Telkom?<br></font><br>Hi<br><br>We didn't have any general problem reported to us regarding the issue,<br>kindly assist us more information for us to investigate.<br>- Date and time the sms was sent<br>- Number which sent the sms<br>- Intended the recipient number<br>Thanks for the feedback.<br><br>Regards<br>Muchoki<br> <br><br>-----Original Message-----<br>From:
kictanet-bounces+support=<a ymailto="mailto:safaricom.co.ke@lists.kictanet.or.ke" href="mailto:safaricom.co.ke@lists.kictanet.or.ke">safaricom.co.ke@lists.kictanet.or.ke</a><br>[mailto:kictanet-bounces+support=<a ymailto="mailto:safaricom.co.ke@lists.kictanet.or.ke" href="mailto:safaricom.co.ke@lists.kictanet.or.ke">safaricom.co.ke@lists.kictanet.or.ke</a>]<br>On Behalf Of <a ymailto="mailto:amugambi@jambo.co.ke" href="mailto:amugambi@jambo.co.ke">amugambi@jambo.co.ke</a><br>Sent: Sunday, April 10, 2011 4:47 PM<br>To: Safaricom Support<br>Cc: KICTAnet ICT Policy Discussions<br>Subject: [kictanet] Is there an sms blockade by safaricom to Telkom?<br><br>Hello listers,<br><br>From last Friday, at around 4.pm, i have noticed that sms from Safaricom<br>to telkom 020XXX XXXX are not being delivered, (But being charged for of<br>course!!). However the reverse (from 020XXX XXXX are being delivered,<br>and<br>very promptly)<br><br>All attempts to get an
explanation by calling Safaricom Helpline 100<br>have<br>been futile.<br><br>Before making a formal complaint the Regulator, is there anyone on this<br>list who can shed light as to what is happening?<br><br><br>Regards,<br><br>Anthony<br><br><br><br>---------------------------------------------- <br>This message has been scanned for viruses and<br>dangerous content by Jambo MailScanner, and is<br>believed to be clean.<br>---------------------------------------------<br>"easy access to the world" <br><br><br>_______________________________________________<br>kictanet mailing list<br><a ymailto="mailto:kictanet@lists.kictanet.or.ke" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br><a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br><br>Unsubscribe or change your options at<br><a
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