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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Edwin <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Last year Sept/Oct , IBM Corporate Service Corps – a CSR
arm of IBM - carried out in-depth studies on Digital villages and confirmed the
huge opportunity to transform and empower the rural communities through
BPO/ITES. One team specifically focusing on BPO/ITES laid out a strategy to
exploit the opportunity . Government provides the greatest opportunity to
drive sustainability for the digital villages. The team also identified
corporates in the capital city as well as rural based enterprises to compliment
the government business. Already low lying fruits exist to be tapped by
digital villages with minimal effort apart from a firm decision and commitment
to tap it <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The other two teams focused on a frameworks to empower the
digital village entrepreneur and an overarching national strategy for digital
villages . The findings present intervention points for actors and areas of synergy
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>cheers <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Muriuki Mureithi <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:9.0pt;font-family:Pristina;
color:red'>What could i be losing with all the gaining ? Bob Buford US Author<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke
[mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke] <b>On
Behalf Of </b>eonchari@lynxbits.com<br>
<b>Sent:</b> 29 March 2011 20:42<br>
<b>To:</b> mureithi@summitstrategies.co.ke<br>
<b>Cc:</b> kictanet@lists.kictanet.or.ke<br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Matunda,<br>
<br>
The main reason why we have very little domestic outsourcing is because of lack
of marketing/sensitization on the advantages of outsourcing. <br>
<br>
Financial firms for example have sighted information insecurity as the
top reason why they are not outsourcing. Bank A fears that once it has
outsourced some of it's "non-core" but critical processes, their
competition will get access to this information and use it to put them out of
business (which is where industry standards and ethics ought to come in)<br>
<br>
The government has to a large extent been focused on large projects that
it tenders out; where majority of the local firms get locked out.
As a preempt to an upcoming meeting next week with Dr. Ndemo; I will be
suggesting mechanisms of leveraging Digital Villages for government
outsourcing. Government has the ability to stake at least 50% of the
domestic outsourcing market and in turn create employment for tens of thousands
for our youth.<br>
<br>
Edwin<br>
<br>
----- Original Message ----- <o:p></o:p></p>
<div>
<p class=MsoNormal style='background:#E7E7EF'><b>From:</b>
mnyanchama@aganoconsulting.com<o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b>To:</b>
eonchari@lynxbits.com<b><br>
Cc:</b> kictanet@lists.kictanet.or.ke <br>
<b>Sent:</b> 3/29/11 12:58 PM <br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<o:p></o:p></p>
<div style='border:none;border-left:solid black 1.5pt;padding:0cm 0cm 0cm 4.0pt'>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bookman Old Style","serif"'>Gilda
and all on the list,<br>
<br>
We are looking for case studies across the world, Kenya included; and of
countries like India, Philippines, Egypt, South Africa and many others (e.g. in
South America) that have on the outsourcing "map" for a fair
amount of time. South Africa is of key interest to us.<br>
<br>
On Onchari's comments, we would be interested to know why (in the case of
Kenya) there is little in domestic outsourcing. What's it that deters potential
outsources (e.g. government, financial institutions, etc.) from outsourcing?<br>
<br>
On an aside, I once mentioned the subject to a group of Bank HR types and they
reacted almost in disbelief that such could happen. I wonder whether that's one
of the impediments?<o:p></o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=1 width="100%" align=center>
</span></div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
"godera@skyweb.co.ke" <br>
<b>To:</b> Matunda Nyanchama <br>
<b>Cc:</b> KICTAnet ICT Policy Discussions <br>
<b>Sent:</b> Tue, March 29, 2011 5:43:02 AM<br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
<br>
Matunda,<br>
<br>
I would say that given the "age" of the industry, there is probably
no study<br>
that has been done per se on domestic outsourcing. However, there are various<br>
organisations you can talk to and collect some useful information.<br>
For instance, some of the local Call Centres and BPOs are doing local work.<br>
How about talking to them and hearing them out and possibly talking to their<br>
clients too?<br>
Kencall, Horizon,the former Kentech Data (I think they changed name to Techno<br>
something- sorry,I am not sure of the full name,)not to mention the many who<br>
provide other services such as Payroll etc.<br>
Maybe you could be the first to gather such information into one document....<br>
<br>
All the best<br>
<br>
<br>
Gilda <br>
Quoting Matunda Nyanchama <<span style='border:solid windowtext 1.0pt;
padding:0cm'><img width=100 height=100 id="_x0032_9022" src="cid:~WRD154.jpg"
hspace=5 alt="Image removed by sender."></span><a
href="javascript:document.s.To.value='mnyanchama@aganoconsulting.com';document.s.faction.value='link';document.s.submit()"
target="_self">mnyanchama@aganoconsulting.com</a>>:<br>
<br>
> Friends,<br>
> <br>
> I am looking for studies (especially of success stories) of domestic ICT <br>
> outsourcing. If anyone has pointers, please share.<br>
> <br>
> Many thanks.<br>
> <br>
----------------------------------------------------------------------------------------------<br>
> <br>
> Matunda Nyanchama, PhD, CISSP; <span style='border:solid windowtext 1.0pt;
padding:0cm'><img border=0 width=100 height=100 id="_x0000_i1027"
src="cid:~WRD154.jpg" hspace=5 alt="Image removed by sender."></span><a
href="mailto:mnyanchama@aganoconsulting.com">mnyanchama@aganoconsulting.com</a><br>
> Agano Consulting Inc.; <span style='border:solid windowtext 1.0pt;
padding:0cm'><img border=0 width=100 height=100 id="_x0000_i1028"
src="cid:~WRD154.jpg" hspace=5 alt="Image removed by sender."></span><a
href="http://www.aganoconsulting.com" target="_blank">www.aganoconsulting.com</a>;
Twitter: nmatunda; Skype: <br>
> okiambe<br>
><br>
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