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Hi Muriuki,<br>
<br>
Thanks for the update, could you kindly share the study if you happen to have access to it.<br>
<br>
As we keep debating this issues - I am tempted to wonder who comprises the members of the ICT board and what are their credentials/ experience, etc?<br>
<br>
Edwin<br>
<br>
----- Original Message -----
<br>
<div style="width: 100%; background-color: #E7E7EF;"><b>From:</b> mureithi@summitstrategies.co.ke</div><b>To:</b> eonchari@lynxbits.com<b><br>
Cc:</b> kictanet@lists.kictanet.or.ke
<br>
<b>Sent:</b> 3/30/11 3:15 AM
<br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<br>
<br>
<div style="border-left: 2px solid black; padding-left: 5px;"> <!--[if !mso]> <![endif]--> <!--[if gte mso 9]><xml> <o:shapedefaults v:ext="edit" spidmax="1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1" /> </o:shapelayout></xml><![endif]--> <div class="Section1"> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;">Hi Edwin <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;">Last year Sept/Oct , IBM Corporate Service Corps – a CSR arm of IBM - carried out in-depth studies on Digital villages and confirmed the huge opportunity to transform and empower the rural communities through BPO/ITES. One team specifically focusing on BPO/ITES laid out a strategy to exploit the opportunity . Government provides the greatest opportunity to drive sustainability for the digital villages. The team also identified corporates in the capital city as well as rural based enterprises to compliment the government business. Already low lying fruits exist to be tapped by digital villages with minimal effort apart from a firm decision and commitment to tap it <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;">The other two teams focused on a frameworks to empower the digital village entrepreneur and an overarching national strategy for digital villages . The findings present intervention points for actors and areas of synergy <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;">cheers <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;">Muriuki Mureithi <o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <p class="MsoNormal"><b><span style="font-size: 9pt; font-family: Pristina; color: red;">What could i be losing with all the gaining ? Bob Buford US Author<o:p></o:p></span></b></p> <p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: #1F497D;"><o:p> </o:p></span></p> <div style="border-right: medium none; border-width: 1pt medium medium; border-style: solid none none; border-color: #B5C4DF -moz-use-text-color -moz-use-text-color; padding: 3pt 0cm 0cm;"> <p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";" lang="EN-US">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";" lang="EN-US"> kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mureithi=summitstrategies.co.ke@lists.kictanet..or.ke] <b>On Behalf Of </b>eonchari@lynxbits.com<br>
<b>Sent:</b> 29 March 2011 20:42<br>
<b>To:</b> mureithi@summitstrategies.co.ke<br>
<b>Cc:</b> kictanet@lists.kictanet.or.ke<br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<o:p></o:p></span></p> </div> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Matunda,<br>
<br>
The main reason why we have very little domestic outsourcing is because of lack of marketing/sensitization on the advantages of outsourcing. <br>
<br>
Financial firms for example have sighted information insecurity as the top reason why they are not outsourcing. Bank A fears that once it has outsourced some of it's "non-core" but critical processes, their competition will get access to this information and use it to put them out of business (which is where industry standards and ethics ought to come in)<br>
<br>
The government has to a large extent been focused on large projects that it tenders out; where majority of the local firms get locked out. As a preempt to an upcoming meeting next week with Dr. Ndemo; I will be suggesting mechanisms of leveraging Digital Villages for government outsourcing. Government has the ability to stake at least 50% of the domestic outsourcing market and in turn create employment for tens of thousands for our youth.<br>
<br>
Edwin<br>
<br>
----- Original Message ----- <o:p></o:p></p> <div> <p class="MsoNormal" style="background: none repeat scroll 0% 0% #E7E7EF;"><b>From:</b> mnyanchama@aganoconsulting.com<o:p></o:p></p> </div> <p class="MsoNormal" style="margin-bottom: 12pt;"><b>To:</b> eonchari@lynxbits.com<b><br>
Cc:</b> kictanet@lists.kictanet.or.ke <br>
<b>Sent:</b> 3/29/11 12:58 PM <br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<o:p></o:p></p> <div style="border-width: medium medium medium 1.5pt; border-style: none none none solid; border-color: -moz-use-text-color -moz-use-text-color -moz-use-text-color black; padding: 0cm 0cm 0cm 4pt;"> <div> <div> <p class="MsoNormal"><span style="font-size: 10pt; font-family: "Bookman Old Style","serif";">Gilda and all on the list,<br>
<br>
We are looking for case studies across the world, Kenya included; and of countries like India, Philippines, Egypt, South Africa and many others (e.g. in South America) that have on the outsourcing "map" for a fair amount of time. South Africa is of key interest to us.<br>
<br>
On Onchari's comments, we would be interested to know why (in the case of Kenya) there is little in domestic outsourcing. What's it that deters potential outsources (e.g. government, financial institutions, etc.) from outsourcing?<br>
<br>
On an aside, I once mentioned the subject to a group of Bank HR types and they reacted almost in disbelief that such could happen. I wonder whether that's one of the impediments?<o:p></o:p></span></p> <div> <div class="MsoNormal" style="text-align: center;" align="center"><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> <hr width="100%" align="center" size="1"> </span></div> <p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> "godera@skyweb.co.ke" <br>
<b>To:</b> Matunda Nyanchama <br>
<b>Cc:</b> KICTAnet ICT Policy Discussions <br>
<b>Sent:</b> Tue, March 29, 2011 5:43:02 AM<br>
<b>Subject:</b> Re: [kictanet] Domestic Outsourcing Studies<br>
</span><span style="font-size: 10pt; font-family: "Arial","sans-serif";"><br>
<br>
Matunda,<br>
<br>
I would say that given the "age" of the industry, there is probably no study<br>
that has been done per se on domestic outsourcing. However, there are various<br>
organisations you can talk to and collect some useful information.<br>
For instance, some of the local Call Centres and BPOs are doing local work.<br>
How about talking to them and hearing them out and possibly talking to their<br>
clients too?<br>
Kencall, Horizon,the former Kentech Data (I think they changed name to Techno<br>
something- sorry,I am not sure of the full name,)not to mention the many who<br>
provide other services such as Payroll etc.<br>
Maybe you could be the first to gather such information into one document....<br>
<br>
All the best<br>
<br>
<br>
Gilda <br>
Quoting Matunda Nyanchama <<span style="border: 1pt solid windowtext; padding: 0cm;"><img id="_x0032_9022" src="inline.php?M=5489&Folder=remote&POP_Acct=Default&icid=%7EWRD154.jpg" alt="Image removed by sender." width="100" height="100" hspace="5"></span><a href="javascript:document.s.To.value='mnyanchama@aganoconsulting.com';document.s.faction.value='link';document.s.submit()" target="_self">mnyanchama@aganoconsulting.com</a>>:<br>
<br>
> Friends,<br>
> <br>
> I am looking for studies (especially of success stories) of domestic ICT <br>
> outsourcing. If anyone has pointers, please share.<br>
> <br>
> Many thanks.<br>
> <br>
----------------------------------------------------------------------------------------------<br>
> <br>
> Matunda Nyanchama, PhD, CISSP; <span style="border: 1pt solid windowtext; padding: 0cm;"><img id="_x0000_i1027" src="inline.php?M=5489&Folder=remote&POP_Acct=Default&icid=%7EWRD154.jpg" alt="Image removed by sender." width="100" border="0" height="100" hspace="5"></span><a href="javascript:document.s.To.value='mnyanchama@aganoconsulting.com';document.s.faction.value='link';document.s.submit()" target="_self">mnyanchama@aganoconsulting..com</a><br>
> Agano Consulting Inc.; <span style="border: 1pt solid windowtext; padding: 0cm;"><img id="_x0000_i1028" src="inline.php?M=5489&Folder=remote&POP_Acct=Default&icid=%7EWRD154.jpg" alt="Image removed by sender." width="100" border="0" height="100" hspace="5"></span><a href="http://www.aganoconsulting.com" target="_blank">www.aganoconsulting.com</a>; Twitter: nmatunda; Skype: <br>
> okiambe<br>
><br>
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