<br><br><div class="gmail_quote">On Mon, Mar 21, 2011 at 08:24, robert yawe <span dir="ltr"><<a href="mailto:robertyawe@yahoo.co.uk">robertyawe@yahoo.co.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt"></div>
<div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">Hi,</div><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">
<br></div><div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">I have just received an invoice in the post from Telkom/Orange totalling 952,000/- shillings for provision of a 512 kbps Kenstream (wired high-speed) connection that to the best of my knowledge I never applied.</div>
<div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt"><br></div><div><font face="'times new roman', 'new york', times, serif" size="3">This invoices have been sent to us </font><font face="'times new roman', 'new york', times, serif">diligently</font><font face="'times new roman', 'new york', times, serif" size="3"> for over 5 years yet the last time we had a data service from Telkom was in 2003 and it was an analogue tie line, which are what ISPs in those days used to provide leased line connections. The charge for the tie line was 1,500/- so how it got to 11,500/- and became a Kenstream service from the Kenline service only Telkom would know.</font></div>
<div><font face="'times new roman', 'new york', times, serif"><br></font></div><div><font face="'times new roman', 'new york', times, serif" size="3"></font><font face="'times new roman', 'new york', times, serif">If accounts like this
one are what Orange had been presented with when they where valuing Telkom before the purchase then they definitely got a raw deal both from whoever did the due diligence and the seller.</font></div><div><font face="'times new roman', 'new york', times, serif"><br>
</font></div><div><font face="'times new roman', 'new york', times, serif">Yet what is shocking is that no one on the management of Orange has ever thought of doing a quick analysis of the number of active ports on their Kenstream switch against the accounts being billed. </font></div>
<div><font face="'times new roman', 'new york', times, serif"><br></font></div><div><font face="'times new roman', 'new york', times, serif">In addition what work do the credit and recovery department do as most of the previously postpaid services are now prepaid? The service is being charged at
11,600/- and has accumulated, auto charging can be a devil, to 952,000/- yet no manager as though it prudent to follow up on the issue. Doing a basic calculation of 952,000/11,600 it would mean that this account is over 6 years over due.</font></div>
<div><font face="'times new roman', 'new york', times, serif"><br></font></div><div><font face="'times new roman', 'new york', times, serif">Maybe I need to apply for the job of MD at Orange, as I await for an opening at Postal, because within 3 months I will have surpassed the current data connections by over 100% as from this invoicing fiasco it is clear that management are looking for funds to buy new switching equipment yet 60% or more of the current equipment is unutilised yet the records indicate otherwise. </font></div>
<div><font face="'times new roman', 'new york', times, serif"><br></font></div><div><font face="'times new roman', 'new york', times, serif">The same also applies for their internet bandwidth traffic which would explain why they give you twice the bandwidth and you end up with slower speeds.</font></div>
<div><font face="'times new roman', 'new york', times, serif"><br></font></div><div><font face="'times new roman', 'new york', times, serif">If anyone on this list has a contact at Orange please forward this post to them as we all know that they have a n even higher ivory tower than Safaricom's. </font></div>
<div><font face="'times new roman', 'new york', times, serif"><br></font></div><div><font face="'times new roman', 'new york', times, serif">The relevance of this posting is to help us understand why Orange does not seem to be making progress and most of this is because of technical people like ourselves who
are not delivering, if I was to be appointed MD of telkom aka Orange today the first group to go home would be finance and IT.</font></div><div><font face="'times new roman', 'new york', times, serif"><br>
</font></div><div><font face="'times new roman', 'new york', times, serif">Regards<br></font><font face="'times new roman', 'new york', times, serif" size="3"> </font></div><font face="'times new roman', 'new york', times, serif" size="3">Robert Yawe</font><br>
<font face="'times new roman', 'new york', times, serif" size="3">KAY System Technologies Ltd</font><br><font face="'times new roman', 'new york', times, serif" size="3">Phoenix House, 6th Floor</font><br>
<font face="'times new roman', 'new york', times, serif" size="3">P O Box 55806 Nairobi, 00200</font><br><font face="'times new roman', 'new york', times, serif" size="3">Kenya</font><br><br>
<div style="color:black;font-family:'times new roman', 'new york', times, serif;font-size:12pt">Tel: +254722511225, +254202010696<div></div></div></div></div><br></blockquote><div><br><br>Robert,<br><br>This is a very good piece, and I can assure you about two things:<br>
<br>1. There are lurkers on this list from Orange, so they will definately read this. They'll however do nothing on it.<br>2. You don't want to apply for a job at all in Orange. You will not achieve anything. Such discoveries as you have made are some of<br>
those things which you'll never be able to resolve, because the politics & cartels (secret groupings) within Orange will not let you<br> do that. From what I gather, Orange is politically controlled. Forget the French. They may soon be packing!<br>
</div></div><br><br clear="all"><br>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254733744121/+254722743223<br>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>Damn!!<br><br>