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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Dear Listers, <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Went to redeem the ADVERTISED Ideos Phone from 2 Retail Shops in the morning after calling customer service to check which store had stocks & then I sent an SMS to redeem the same. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I & M branch was still closed at 11AM in spite of calling and finding out that they open from 10-4 on Sundays.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Anyhow, bounced again from Westgate since they only had SALABLE for CASH stock & no promotion item stocks!?<i>(Though we are led to believe they are exactly the same products??)<o:p></o:p></i></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Left my name and contact there & am now just waiting for news? <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Furthermore have received 27 passwords for redemption of the phone since yesterday, so should I collect 27 phones </span><span style='font-family:Wingdings;color:black'>K</span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Thanks & All the best, <o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></i></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>Mandheer Singh Sehmi<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>Client Relations & Business Development<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#E46C0A'>Computech Limited <o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'>Kenya|Tanzania|Uganda|Rwanda|Southern Sudan|<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#E46C0A'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=345 height=31 id="Picture_x0020_1" src="cid:image003.jpg@01CBE7C6.DA2D8BF0" alt="Description: Description: Description: http://www.mailme.ae/duwifi/dufooter.gif"></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><i><span lang=EN-US style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:green'>“Recycle – Reuse – Renew – Recover – Reduce – Reclaim – Realize – Responsibility – Respect”</span></i><i><span lang=EN-US style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> kictanet-bounces+mandhis=gmail.com@lists.kictanet.or.ke [mailto:kictanet-bounces+mandhis=gmail.com@lists.kictanet.or.ke] <b>On Behalf Of </b>Safaricom Support<br><b>Sent:</b> Tuesday, March 15, 2011 15:54<br><b>To:</b> mandhis@gmail.com<br><b>Cc:</b> KICTAnet ICT Policy Discussions<br><b>Subject:</b> Re: [kictanet] problem inherent in how mobile money transactions aredone<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Kindly advise them to forward the texts to ‘333’ which is to our Mpesa Fraud team for further investigation.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Muchoki<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> kictanet-bounces+support=safaricom.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+support=safaricom.co.ke@lists.kictanet.or.ke] <b>On Behalf Of </b>Francis.Hook@gmail.com<br><b>Sent:</b> Tuesday, March 15, 2011 3:38 PM<br><b>To:</b> Safaricom Support<br><b>Cc:</b> KICTAnet ICT Policy Discussions<br><b>Subject:</b> [kictanet] problem inherent in how mobile money transactions aredone<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I have a colleague who received a rather suspect SMS that, at first glance seemed to advise of money rcvd from someone and a few minutes later someone called to say he had sent the money and error and has a crisis of sorts and would like the money sent back. I have seen this twice. Tricksters at work.<br><br>When using mobile money I have always wondered about the privacy of such transactions since one is required to sign a sheet with details of the transactions - details which are clearly visible to everyone. I note both ZAP and Mpesa have such sheets. It would only take a keen eye to quickly pick out a number next to a high value, memorise it - under the pretext of doing a small transaction and then claim a victim within hours of the person depositing money into their account.<br><br>I suppose unregistered mobile numbers must now be de-activated ASAP. <br><br>Be on the look out.<o:p></o:p></span></p><div><p class=MsoNormal><strong><span lang=EN-US>Note:</span></strong><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:green'>All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click <a href="http://www.safaricom.co.ke/index.php?id=954"><span style='color:#400080'>here</span></a> to read the policy. </span></b><span lang=EN-US><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US><hr size=3 width="100%" align=center></span></div></div><p class=MsoNormal><span lang=EN-US><img border=0 id="_x0000_i1026" src="http://www.safaricom.co.ke/fileadmin/signaturefiles/MpesaTip1.JPG"> <em> </em><o:p></o:p></span></p></div></body></html>