Hi <span class="Apple-style-span" style="border-collapse: collapse; font-family: arial, sans-serif; font-size: 13px; white-space: nowrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; ">Maryann</span>,<div>
<br></div><div>I was able to register without any problems but I will have to wait a while for my contact details to be updated...</div><div><br><div class="gmail_quote">On 7 March 2011 12:30, Maryann Michuki <span dir="ltr"><<a href="mailto:MMichuki@safaricom.co.ke">MMichuki@safaricom.co.ke</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-GB" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="color:#1F497D">Muriuki, </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">We have cross checked on the
site and there seems to be a log in/registration issue </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">We are working on resolving this
and will advice as soon as this is done </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks and Regards,</span></p>
<p class="MsoNormal"><span style="color:#1F497D">Maryann </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt">
kictanet-bounces+mmichuki=<a href="http://safaricom.co.ke" target="_blank">safaricom.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>
[mailto:<a href="mailto:kictanet-bounces%2Bmmichuki" target="_blank">kictanet-bounces+mmichuki</a>=<a href="http://safaricom.co.ke" target="_blank">safaricom.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>] <b>On
Behalf Of </b>muriuki mureithi<br>
<b>Sent:</b> Monday, March 07, 2011 11:51 AM</span></p><div class="im"><br>
<b>To:</b> Maryann Michuki<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
</div><div><div></div><div class="h5"><b>Subject:</b> Re: [kictanet] Usage Reports from Safaricom for Prepaid
Customers</div></div><p></p>
</div>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:#1F497D">Maryann </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Same experience like Edwin </span></p>
<p class="MsoNormal"><span style="color:#1F497D">My number has been alive since
1998----</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">cheers </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Muriuki Mureithi </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:Pristina;color:red">The happiest of people don't necessarily <br>
HAVE the best of everything; </span></b><span style="font-size:10.0pt;color:#1F497D"><br>
</span><b><span style="font-size:10.0pt;font-family:Pristina;color:red">They
just MAKE the best of everything</span></b><span style="font-size:10.0pt;color:#1F497D"></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt">
kictanet-bounces+mureithi=<a href="http://summitstrategies.co.ke" target="_blank">summitstrategies.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>
[mailto:<a href="mailto:kictanet-bounces%2Bmureithi" target="_blank">kictanet-bounces+mureithi</a>=<a href="http://summitstrategies.co.ke" target="_blank">summitstrategies.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>] <b>On
Behalf Of </b>Edwin Onchari<br>
<b>Sent:</b> 07 March 2011 11:35<br>
<b>To:</b> <a href="mailto:mureithi@summitstrategies.co.ke" target="_blank">mureithi@summitstrategies.co.ke</a><br>
<b>Cc:</b> 'KICTAnet ICT Policy Discussions'<br>
<b>Subject:</b> Re: [kictanet] Usage Reports from Safaricom for Prepaid
Customers</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Hi Maryann,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I am unable to
register on your site. I am getting a “ the introduced mobile number was
not found”. I have been a registered M-Pesa user since the beginning of
the service. Do I need to fill in another registration form for my number ?
Again?</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Best Regards,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Edwin </span></p>
</div>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt">
kictanet-bounces+eonchari=<a href="http://lynxbits.com" target="_blank">lynxbits.com</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>
[mailto:<a href="mailto:kictanet-bounces%2Beonchari" target="_blank">kictanet-bounces+eonchari</a>=<a href="http://lynxbits.com" target="_blank">lynxbits.com</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>] <b>On
Behalf Of </b>Edwin Onchari<br>
<b>Sent:</b> Monday, March 07, 2011 11:11 AM<br>
<b>To:</b> Edwin<br>
<b>Cc:</b> 'KICTAnet ICT Policy Discussions'<br>
<b>Subject:</b> Re: [kictanet] Usage Reports from Safaricom for Prepaid
Customers</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Thanks Maryann, let
me check it out</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Best Regards,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Edwin </span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt"> Maryann Michuki
[mailto:<a href="mailto:MMichuki@Safaricom.co.ke" target="_blank">MMichuki@Safaricom.co.ke</a>] <br>
<b>Sent:</b> Monday, March 07, 2011 11:05 AM<br>
<b>To:</b> Edwin Onchari<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> RE: [kictanet] Usage Reports from Safaricom for Prepaid
Customers</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Edwin, </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Safaricom Web Self Care gives
you access to information related to your mobile number </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Access Safaricom Self Care on </span><a href="https://selfcare.safaricom.co.ke" target="_blank">https://selfcare.safaricom.co.ke</a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:#1F497D">Other features currently
available are; </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">PostPay Bill Enquiry</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Bill in Progress
Enquiry </span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">PostPay Bill
Downloads (PDF & Excel)</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">PrePay Top-Up
History</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Bonga Points
Registration & Enrolment</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Bonga Points
Accumulation History</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Bonga Points Non
Merchandise Redemption</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Bonga Points
Merchandise Redemption</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Bonga Points
Redemption History</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Internet & Data
settings via OTA </span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Creation of Service
Requests</span></p>
<p><span style="font-family:Symbol;color:#1F497D"><span>·<span style="font:7.0pt "Times New Roman"">
</span></span></span><span style="color:#1F497D">Email Feedback to
Safaricom</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kind Regards,</span></p>
<p class="MsoNormal"><span style="color:#1F497D">Maryann </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt"> kictanet-bounces+mmichuki=<a href="http://safaricom.co.ke" target="_blank">safaricom.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>
[mailto:<a href="mailto:kictanet-bounces%2Bmmichuki" target="_blank">kictanet-bounces+mmichuki</a>=<a href="http://safaricom.co.ke" target="_blank">safaricom.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>] <b>On
Behalf Of </b>Edwin Onchari<br>
<b>Sent:</b> Monday, March 07, 2011 10:53 AM<br>
<b>To:</b> Maryann Michuki<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] Usage Reports from Safaricom for Prepaid Customers</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US">Listers,</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Is anyone aware, where on the Safaricom
site I can access usage on my prepaid line. Lately, my faithful KSHS 100 weekly
credit gets used up mighty fast. I would like to view the history on my account
to ensure that I am not being ripped off somehow. Do any of the other Telkoms
have this facility? </span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Edwin</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><strong><span style="font-size:12.0pt">Note:</span></strong><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:green">All emails sent from Safaricom Limited are subject to
Safaricom’s Email Terms & Conditions. Please click <a href="http://www.safaricom.co.ke/index.php?id=954" target="_blank"><span style="color:#400080">here</span></a>
to read the policy. </span></b><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">
<hr size="2" width="100%" align="center">
</span></div>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";border:solid windowtext 1.0pt;padding:0in"><img border="0" width="100" height="100" src="cid:image001.jpg@01CBDCC2.D094A600" alt="Image removed by sender."></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""> <em> </em></span></p>
</div></div></div><div><div></div><div class="h5">
<div><strong>Note:</strong></div>
<div><span lang="EN-GB" style="font-weight:bold;font-size:11pt;color:green;font-family:'Century Gothic'">All
emails sent from Safaricom Limited are subject to Safaricom’s Email Terms &
Conditions. Please click <a href="http://www.safaricom.co.ke/index.php?id=954" target="_blank"><span style="color:green"><font color="#400080">here</font></span></a> to read the
policy. </span>
<hr>
</div>
<img src="http://www.safaricom.co.ke/fileadmin/signaturefiles/MpesaTip1.JPG"> <em>
</em>
<div></div>
</div></div></div>
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<br></blockquote></div><br><br clear="all"><br>-- <br><br>Warm regards,
<br>
<br>Michael Bullut.
<br>
<br><div>---</div><div><br>
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