<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Yawe,<div><br></div><div>The problem with KENIC- KXP link yesterday has since been sorted out</div><div>Having said that the latency experienced on the link could not be the reason why your emails are bouncing</div><div>since the other .KE root server were authoritative/ Available.</div><div><br></div><div>There are number of reasons why mails bounce;</div><div>a) Domain Related</div><div>- Domain not exist</div><div>- Domain expired</div><div>- Invalid delegation (name server not authoritative)</div><div>- invalid MX records</div><div><br></div><div>b) Hosting Related</div><div>- Blacklisted mail server</div><div>- Mailbox unavailable</div><div>- Mailbox full, or Quote Exceeded</div><div>- Mail server not available</div><div>- Filters </div><div><br></div><div>Kindly send me details of the domains to enable me carry out a full diagnosis.</div><div><br></div><div>Regards,</div><div><div style="font-size: 12px; ">Joe Kiragu</div><div style="font-size: 12px; ">Administrative Manager</div><div style="font-size: 12px; ">Kenya Network Information Centre (KENIC)</div><div style="font-size: 12px; ">"Where the internet begins in Kenya"</div><div style="font-size: 12px; "><a href="mailto:kiragu@kenic.or.ke">kiragu@kenic.or.ke</a></div><div style="font-size: 12px; "><br></div><div style="font-size: 12px; "><br></div><div><div>On Dec 7, 2010, at 6:23 PM, robert yawe wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hi,</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">This should be an eye opener on making KENIC more robust, we need 110% uptime, lets remember the 2 Rs - redundancy, redundancy and redundancy. </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I would expect one of the wireless network providers should have rushed to the rescue of KENIC, I have a dream . . ."</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Joe, just one clarification, I have 2 .ke domains and none of them is able to deliver mail, I am getting messages of bounced mail. Might be the KENIC issue or maybe its my hosts which I doubt as one is hosted by Orange and the other Swift Global.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Regards<br> </div>Robert Yawe<br>KAY System Technologies Ltd<br>Phoenix House, 6th Floor<br>P O Box 55806 Nairobi, 00200<br>Kenya<br><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Tel: +254722511225, +254202010696<div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: 'times new roman', 'new york', times, serif; font-size: 12pt; "><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold; ">From:</span></b><span class="Apple-converted-space"> </span>Joe Kiragu <<a href="mailto:kiragu@kenic.or.ke">kiragu@kenic.or.ke</a>><br><b><span style="font-weight: bold; ">To:</span></b><span class="Apple-converted-space"> </span>robert yawe <<a href="mailto:robertyawe@yahoo.co.uk">robertyawe@yahoo.co.uk</a>><br><b><span style="font-weight: bold; ">Cc:</span></b><span class="Apple-converted-space"> </span>KICTAnet ICT Policy Discussions <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br><b><span style="font-weight: bold; ">Sent:</span></b><span class="Apple-converted-space"> </span>Mon, 6 December, 2010 17:13:43<br><b><span style="font-weight: bold; ">Subject:</span></b><span class="Apple-converted-space"> </span>Re: [kictanet] Kenic seems to be down<br></font><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Dear Yawe</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">KENIC Backup point to Point link to the Internet exchange point (KIXP) is intermittent/ fluctuating.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The Primary link is currently down as a result of cable vandalism on waiyaki way.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The situation is been rectified.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">.KE domain names availability has not been affected Since .KE root secondary servers are 99.99% available</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div>Regards,<div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 12px; ">Joe Kiragu</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 12px; ">Administrative Manager</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 12px; ">Kenya Network Information Centre (KENIC)</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 12px; ">"Where the internet begins in Kenya"</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 12px; "><a rel="nofollow" ymailto="mailto:kiragu@kenic.or.ke" target="_blank" href="mailto:kiragu@kenic.or.ke">kiragu@kenic.or.ke</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">On Dec 6, 2010, at 3:34 PM, robert yawe wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: Helvetica; font-size: medium; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: times, serif; font-size: 12pt; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hi,</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Any body know why those of us on Orange cannot reach Kenic.</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Regards<br> </div>Robert Yawe<br>KAY System Technologies Ltd<br>Phoenix House, 6th Floor<br>P O Box 55806 Nairobi, 00200<br>Kenya<br><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Tel: +254722511225, +254202010696<div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font class="Apple-style-span" face="Helvetica"><span class="Apple-style-span" style="font-size: medium; "><font class="Apple-style-span" face="'times new roman', 'new york', times, serif" size="4"><span class="Apple-style-span" style="font-size: 16px; "><br></span></font></span></font></div></div></div><a rel="nofollow" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br><a rel="nofollow" target="_blank" href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br><br>This message was sent to:<span class="Apple-converted-space"> </span><a rel="nofollow" ymailto="mailto:kiragu@kenic.or.ke" target="_blank" href="mailto:kiragu@kenic.or.ke">kiragu@kenic.or.ke</a><br>Unsubscribe or change your options at<span class="Apple-converted-space"> </span><a rel="nofollow" target="_blank" href="http://lists.kictanet.or.ke/mailman/options/kictanet/kiragu%40kenic.or.ke">http://lists.kictanet.or.ke/mailman/options/kictanet/kiragu%40kenic.or.ke</a><br></div></blockquote></div></div></div></div></div></div>).</div></blockquote></div><br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; 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