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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Hi Listers <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>As you are aware , Michael
Joseph (MJ) leaves the office of CEO on 31<sup>st</sup> of this
month after a 10 year career at Safaricom. As is tradition, we at
KICTAnet bid our members welcome/ farewell and
certainly this list is the tool of choice
supplemented by a bash when feasible . this is what we
want to do starting now – from 10 hrs today the 10<sup>th</sup> day of
the 10<sup>th</sup> month of the 10 year of the new century we wish to
take just 10 days to reflect on the MJ’s 10 year safari ---- . As usual
we expect fair and candid thoughts from our hearts and mind and the daily
prompting questions will provide a structure for our discussion <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>we shall present your candid
views in style to MJ at a suitable time shortly after the closure
of the list discussion----<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>To kick-start discussion , first
let’s look back over your shoulder - just recall when he
landed in Nairobi in June 2000 and went to work on/at Safaricom. At 17k
customers , with barely 9 base stations , the operator was the smallest
and in the eyes of the potential consumer, an appendage of
the towering TKL of the day . that was then , it’s no more<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>What still lingers
in your mind of MJ early days at Safaricom, his interaction with you ,
the customers , the media, the regulator , competition etc? <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>What factors
shaped MJ’s and Safaricom’s destiny – did
he create the opportunities or was he just smart enough to take advantage
of the situation? <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>In juggling
between competing technologies, customer expectation, staff demands,
government, market competition, what strikes you as MJ’s character that
produces the results we see <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>What do you think he
could have done differently?<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>What actions
did MJ take then that are still inexplicable and you would
want MJ to explain now?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>cheers <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Muriuki Mureithi <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p>
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