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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Esther,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Mabe you can give AccessKenya a try. At a fixed fee you get
reliable and guaranteed (yes guaranteed and they provide tools for you to
ascertaint that what you pay for is what you get) with no data cap/unlimited
downloads with very good customer service and support. Try and see.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>N.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
kictanet-bounces+nancyi=accesskenya.com@lists.kictanet.or.ke
[mailto:kictanet-bounces+nancyi=accesskenya.com@lists.kictanet.or.ke] <b>On
Behalf Of </b>ESTHER MUCHIRI<br>
<b>Sent:</b> Thursday, October 07, 2010 4:26 PM<br>
<b>To:</b> nancyi@accesskenya.com<br>
<b>Cc:</b> 'KICTAnet ICT Policy Discussions'<br>
<b>Subject:</b> Re: [kictanet] What is the better option?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-family:"Bookman Old Style","serif"'>Thanks
Emmanuel. I am a faithful user of Safaricom and find it quite reliable. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Bookman Old Style","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Bookman Old Style","serif"'>I
should have clarified that what I need is a RELIABLE and yes, affordable
internet for my office (5 people). I am currently using KDN but there service
is very poor.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Bookman Old Style","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Bookman Old Style","serif"'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Emmanuel Khisa
[mailto:oloo.khisa@googlemail.com] <br>
<b>Sent:</b> Thursday, October 07, 2010 3:34 PM<br>
<b>To:</b> ESTHER MUCHIRI<br>
<b>Cc:</b> oloo.khisa@gmail.com; KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> Re: [kictanet] What is the better option?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Esther,<br>
<br>
I think on the pricing aspect Zain beats Safaricom, in terms of service quality
and other factors I would be extremely cautious make the call. At a personal level,
the experience of using ZAIN other than the clear call quality n pricing was
anything but pleasant. It took ages for them to respond to querries and
customer service was dead. Safaricom takes the cup home any day for me in the
areas of value additions, customer service and billing. But then that is just
me, I guess the industry is really a free for all at the moment and dependent
on our private choices, but to answer your question more directly, ZAIN is
obviously cheaper than Safaricom both for local and International calls. As for
Internet, Safaricom may be pricier but you want to spare yourself the heartache
and stick to them. Ultimately though we will only be able to tell the winners
in this segment (data market) after months since at the moment its a bit of a
trial and error.<br>
<br>
Rgds<o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Oct 7, 2010 at 3:11 PM, ESTHER MUCHIRI <<a
href="mailto:emuchiri@andestbites.com">emuchiri@andestbites.com</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Bookman Old Style","serif"'>Listers</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Bookman Old Style","serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Bookman Old Style","serif"'>In yesterday’s Daily Nation, a
one-page advert by ZAIN titled “be the judge” revealed that Safaricom charges
for SMS are 3/- within network and 5/- to other networks. However, in today’s
Daily Nation, Safaricom has hit back with their new SMS tariff of 20 cents for
100 sms per day etc. Unfortunately, one has to subscribe by dialing *188#, and
I guess once you exhaust the bundle, you roll back to the standard rates??</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Bookman Old Style","serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Bookman Old Style","serif"'>Also, which telco is offering
the most affordable unlimited broadband Internet? I want to shift….</span><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
<br clear=all>
<br>
-- <br>
<b>Oloo Khisa<br>
P.O. Box 24324-00100<br>
Nairobi<br>
0721321086/0734321086<br>
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