<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:'times new roman', 'new york', times, serif;font-size:12pt"><div></div><div>Hi,</div><div><br></div><div>On Sunday I came across a full page advertisement by Safaricom offering home broadband service for 3,990/-, they also where offering a free PSP for the 1st 10 signups.</div><div><br></div><div>This was an offer that my kids where not going to let pass them, so we sent a message to the number and promptly received a reply at 9:35 am on Sunday 19th September 2010 that they will revert to us within 12 hours.</div><div><br></div><div>It has been over 24 hours and no response from Safaricom, is this a sign of things to come where marketing are moving forward without consulting other departments? Its not a pretty sight.</div><div><br></div><div>Regards<br> </div>Robert Yawe<br>KAY System Technologies Ltd<br>Phoenix House, 6th Floor<br>P O Box 55806
Nairobi, 00200<br>Kenya<br><br><div>Tel: +254722511225, +254202010696<div><br></div></div><div style="position:fixed"></div>
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