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<p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">Hi,<br></span></p><p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">I write this because I’m a consumer of the services of
most telcos including the two discussed here (Zain and Safaricom). As a consumer,
all I need is to get a quality service at a low cost. Competition is one way of
achieving this and as such the on going competition is welcomed. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">As Armstrong puts it<a style="" href="#_ftn1" name="_ftnref1" title=""><span class="MsoFootnoteReference"><span style=""><!--[if !supportFootnotes]--><span class="MsoFootnoteReference"><span style="font-size: 10pt; line-height: 150%; font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">[1]</span></span><!--[endif]--></span></span></a>, a
good competition policy is one that delivers well-functioning markets,
something which requires both a strong supply side and demand side.<span style=""> </span>Vigorous competition provides best protection
to consumers requiring only minimal legal consumer protection. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">However, in some markets consumers do not always
obtain a good deal, even when substantial competition is present, and in such
cases additional policies to aid consumers have a role to play. Competition may
fail to work well due to imperfect information to consumers and higher advertisement
cost. From the foregoing, advertisement cost is fair to all telcos. But we need
fair competition for consumer benefit.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">In my opinion however, the above advert (google ad) isn’t a fair
attack on Safaricom. Each telcos is know to consumers vide some de facto colour
blends and all will agree green is Safaricom, black and orange for Telkom Kenya
i.e….I get a shop painted green….I quickly think of Safaricom. I get orange and
black shop I think Telkom Kenya etc. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">In general, we need fair competition. We need quality
services. Unfair competition will not only make the telco industry strained and
worthless but also expose consumers to poor quality. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 0cm; text-align: justify; text-indent: 0cm; line-height: normal;"><span style="font-family: "Arial Narrow","sans-serif";" lang="EN-ZA">My c2 cents<o:p></o:p></span></p>
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<p class="MsoFootnoteText"><a style="" href="#_ftnref1" name="_ftn1" title=""><span class="MsoFootnoteReference"><span lang="EN-GB"><span style=""><!--[if !supportFootnotes]--><span class="MsoFootnoteReference"><span style="font-size: 10pt; line-height: 150%; font-family: "Times New Roman","serif";" lang="EN-GB">[1]</span></span><!--[endif]--></span></span></span></a><span lang="EN-GB"> http://else.econ.ucl.ac.uk/papers/uploaded/295.pdf</span><span style="" lang="EN-ZA"><o:p></o:p></span></p>
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<br><br><div style="font-family: verdana;"><font size="4"><span style="color: rgb(64, 64, 255);">Regards,</span> </font></div> <div style="font-family: verdana;"><font size="4"><span style="color: rgb(64, 64, 255);">Okech JM</span></font></div><font size="4"><a rel="nofollow" style="font-family: verdana;" target="_blank" href="http://james-okech.blogspot.com"><span style="color: rgb(64, 64, 255);">My blog</span></a></font><br><br>--- On <b>Sat, 9/11/10, Odhiambo Washington <i><odhiambo@gmail.com></i></b> wrote:<br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"><br>From: Odhiambo Washington <odhiambo@gmail.com><br>Subject: Re: [kictanet] Zain Adverts against Safaricom (on Google Ads)<br>To: okechjr@yahoo.com<br>Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke><br>Date: Saturday, September 11, 2010, 8:35 AM<br><br><div id="yiv1176166178"><br><br><div
class="yiv1176166178gmail_quote">On Sat, Sep 11, 2010 at 2:53 PM, Wainaina Mungai <span dir="ltr"><<a rel="nofollow" ymailto="mailto:wainaina@madeinkenya.org" target="_blank" href="/mc/compose?to=wainaina@madeinkenya.org">wainaina@madeinkenya.org</a>></span> wrote:<br><blockquote class="yiv1176166178gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Is it ethical for Zain to use a green SIM card in it's online adverts (google ads) as per the attached screenshot? i.e. "Is your SIM eating too much money?"<div><br></div><div>Shouldn't they just sell their service instead of a constant anti-Safaricom pitch?..inspite of any issues customers may have vs. safaricom rates?<br>
<br></div></blockquote><div><br>Does Safaricom have a monopoly on color "green"? <br></div></div><br><br clear="all"><br>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254733744121/+254722743223<br>
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>"If you have nothing good to say about someone, just shut up!."<br> -- Lucky Dube<br>
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