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<div class=Section1>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Victor,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>In your study, you made 2 observations that many (in private
sector and government) have overlooked/ and am afraid intend to overlook for
many moons to come, in getting the BPO sector up and running.<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Marketing – the government (and by extension the lenders) should
fund marketing Kenya as a BPO destination. There are a handful government agencies
that touch on this sector, but interestingly, none of them seem to even have a coherent
strategic plan in getting this sector up and running.<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Funding for BPO entrepreneurs – It is interesting to note that
our local banks, VCs, etc (read financial sector) have not seen the potential
in the BPO sector and come up with appropriate products. No wonder, some of us (in
the BPO space) almost sell our souls to get funding from foreign entities that
require an arm and a leg to have them convinced that Kenya is indeed a bankable
investment.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>My thoughts,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Edwin</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> kictanet-bounces+eonchari=kenyabposociety.or.ke@lists.kictanet.or.ke
[mailto:kictanet-bounces+eonchari=kenyabposociety.or.ke@lists.kictanet.or.ke] <b>On
Behalf Of </b>Victor Gathara<br>
<b>Sent:</b> Wednesday, July 07, 2010 11:16 AM<br>
<b>To:</b> eonchari@kenyabposociety.or.ke<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] My 2cts: Kenya IGF 2010 Mailing List Discussions Day
2 of 8Theme : Infrastructure Issues - Impact of the Fibre OpticCable IGF
Mailing List Discussions<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Barrack</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>When I did a study on the fibre optic cables a couple of years ago
I proposed the following actions by donors to help Kenya reap the benefits of
fibre coming to our shores:</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>targeted funding for the ICT industry to
help mitigate the effect of the global recession; <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>direct investments in infrastructure to
help spread points of presence to rural areas;<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>supporting a Kenyan success story in the
Business Process Outsourcing (BPO) sector through marketing support, technical
and financial assistance (borrowing loosely from the MPESA model); <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>lobbying the government for regulation
aimed at preventing monopolies developing and speeding up the passing of the
Freedom of Information (FOI) act </span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>encouraging debate on the benefits of the
sub-marine fibre in the public domain through collaboration with the media and
supporting the Ministry of Information and Communications communication
strategy.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>factor support for the development of a
vibrant Kenya ICT industry in the Enterprise Development Programme <o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>lobby for ICT issues among donors</span><o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span
style='font-size:10.0pt'>-</span><span style='font-size:7.0pt'>
</span><span style='font-size:10.0pt'>support for the Kenya ICT Action Network
(KICTAnet) - to transform it to a effective national association</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>The danger at the time was that many viewed the arrival of the
cables as the 'silver bullet' that would slay the problems facing the ICT
industry in East Africa and in so doing catalyse the ICT (followed by the
economic) revolution. It shouldn't surprise us that this hasn't happened
as connectivity is only but a part of the issues that need to be
resolved. Its also early days yet. I believe change in this arena will happen
bit by bit (pun intended) until we have critical mass where more massive
changes (the expected revolution) will then take place. The pace of the change
will be dependent on how quickly the transformative actions above are
taken.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Victor</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>
kictanet-bounces+v-gathara=dfid.gov.uk@lists.kictanet.or.ke
[mailto:kictanet-bounces+v-gathara=dfid.gov.uk@lists.kictanet.or.ke] <b>On
Behalf Of </b>Barrack Otieno<br>
<b>Sent:</b> 07 July 2010 10:31<br>
<b>To:</b> Victor Gathara<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> Re: [kictanet] Kenya IGF 2010 Mailing List Discussions Day 2 of
8Theme : Infrastructure Issues - Impact of the Fibre OpticCable IGF Mailing
List Discussions</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Thank you Charles and Sam for
your observation and positive outlook. I agree with Sam, having a highway
without vehicles to ply on is a mirage nonetheless Charles is right in pointing
out the very fact with the few vehicles on the highway the future looks bright.
That nothwithstanding and considering the fact that 70 percent of our economy
is composed of the informal sector we need a sustained campaign that will
ensure this segment is brought onto the Super highway.<o:p></o:p></p>
<div>
<p class=MsoNormal>On Wed, Jul 7, 2010 at 6:26 AM, Sam Aguyo <<a
href="mailto:saguyo@yahoo.com">saguyo@yahoo.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Arial","sans-serif"'>Dear
Listeners,<br>
<br>
I think we need to be more inward looking, the golden murmur should have
been Seacom is down so our BPOs are suffering huge losses. Indeed we have
the superhighway but apparently not vehicles to run on it. When the Anti
Terrorist Police Unit first released its rapid communication channels i had worries
since it was a <a href="http://yahoo.com" target="_blank">yahoo.com</a>
address, am glad they quickly changed and now it is <a href="http://go.ke"
target="_blank">go.ke</a>, a good development. We now have 3 cables if am
not mistaken but if there are no Buses not even matatus to ply on them, then
they are a mirage.<br>
<br>
Considerable impact will be felt when we stop, think, ponder and seize the
opportunity that comes with the infrastructure than wait to complain that the
infrastructure itself is not in itself giving business opportunity.<br>
<br>
Well Walu, am already doing research on something related.<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Sam Aguyo<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=1 width="100%" align=center>
</span></div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Solomon Mburu Kamau
<<a href="mailto:solo.mburu@gmail.com" target="_blank">solo.mburu@gmail.com</a>><br>
<b>To:</b> <a href="mailto:saguyo@yahoo.com" target="_blank">saguyo@yahoo.com</a>
<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>Cc:</b> KICTAnet ICT Policy Discussions <<a
href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>><o:p></o:p></span></p>
</div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tue, July 6, 2010
5:15:39 PM <o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>Subject:</b> Re: [kictanet] Kenya IGF 2010 Mailing List Discussions Day 2 of
8 Theme : Infrastructure Issues - Impact of the Fibre Optic Cable IGF Mailing
List Discussions<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><br>
One of the views in regards to the undersea cables, is realistically<br>
speaking, the current situation. As Walu pointed out, all users of<br>
.com have been affectedby the effects of Seacom's state of affairs.<br>
<br>
This is perhaps one of the many reasons as to why the Undersea Cables<br>
were a 'mess' from the word go. It beats logic why the breakdown or<br>
whatever has not been restored to its full capacity, as we speak.<br>
Could there be sabotage?<br>
<br>
Back to your query: The socio-economioc impact of the cables.<br>
1. They are anticipated to open more job opportunities (BPO, E-stuff)<br>
2. They would generally improve the economic and security of countries<br>
thus enhancing interdepence and social closeness.<br>
3. The most notable impact, in my view, was the momentus speed that<br>
would usher quick businesses thus economic growth.<br>
<br>
The youth would have benefitted greatly considering that they<br>
constitute to the majority of workforce. In such a view, growth in<br>
countries where the cables pass would be great, maybe +10% p.a.<br>
The value addition, as of now, remains to be seen!<br>
<br>
On 06/07/2010, Walubengo J <<a href="mailto:jwalu@yahoo.com" target="_blank">jwalu@yahoo.com</a>>
wrote:<br>
> Barrack,<br>
><br>
> internet traffic is truly messed up down here. Considering that our
domestic<br>
> networks+local content are relatively non-existent we are heavy consumers<br>
> international traffic - even my email, yours and many others are .com and
so<br>
> they will try to head out of the country through constrained links given<br>
> that Seacom has gone down with probably 50%? of our international<br>
> capacity...<br>
><br>
> it only emphasis the sorry state of affairs that despite the pomp<br>
> surrounding the advent of the undersea cable, there is yet to be that<br>
> socio-economic revolution that was expected. Maybe there is but I have not<br>
> yet heard about BPO jobs flooding our market, eLearning taking off,<br>
> eCommerce and the rest of the goodies happening because we now have the<br>
> superhighway down at the coast...indeed someone can do a good PhD thesis
on<br>
> why this is so and inform us exactly when the IT miracle will happen (the<br>
> Indian style).<br>
><br>
> walu.<br>
><br>
><br>
><br>
> --- On Tue, 7/6/10, Barrack Otieno <<a
href="mailto:otieno.barrack@gmail.com" target="_blank">otieno.barrack@gmail.com</a>>
wrote:<br>
><br>
> From: Barrack Otieno <<a href="mailto:otieno.barrack@gmail.com"
target="_blank">otieno.barrack@gmail.com</a>><br>
> Subject: Re: [kictanet] Kenya IGF 2010 Mailing List Discussions Day 2 of 8<br>
> Theme : Infrastructure Issues - Impact of the Fibre Optic Cable IGF
Mailing<br>
> List Discussions<br>
> To: <a href="mailto:jwalu@yahoo.com" target="_blank">jwalu@yahoo.com</a><br>
> Cc: "KICTAnet ICT Policy Discussions" <<a
href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>><br>
> Date: Tuesday, July 6, 2010, 2:42 PM<br>
><br>
> Listers , there is very loud silence with regard to Infrastructure issues
i<br>
> suppose we have adopted a wait and see approach, i can hear murmus across<br>
> various lists within the country as well as regionally that seacom is down<br>
> <a
href="http://www.seacomblog.com/team-seacom/2010/07/seacom-service-down-seacom-actively-seeking-solutions"
target="_blank">http://www.seacomblog.com/team-seacom/2010/07/seacom-service-down-seacom-actively-seeking-solutions</a>,<br>
> probably we are getting used to this scenario, however is this right?<br>
><br>
><br>
> On Tue, Jul 6, 2010 at 9:56 AM, Barrack Otieno <<a
href="mailto:otieno.barrack@gmail.com" target="_blank">otieno.barrack@gmail.com</a>><br>
> wrote:<br>
><br>
> Dear Listers,<br>
><br>
> Apologies for starting the thread late and thanks<br>
> to all those who responded actively on the first day, the thread is<br>
> still open. Today we look at Infrastructure issues, a quick glance<br>
> through last years report brings to mind the Pomp that greeted the<br>
> TEAMS and SEACOM initiative, one year down the line, it would only be<br>
> good to review the milestones we have made this far, going through an<br>
> earlier discussion on this list, i noted an interesting article posted<br>
> by listers that mentioned the fact that the undersea cable has led to a<br>
> boom in Spam coming from the this region, the study was conducted by<br>
> Symantec, i know this is just a tip of the ICEBERG and would like to<br>
> look at the issue from a Social perspective as well as an economic<br>
> perspective, are there real (tangible benefits) that the cables have<br>
> brought or is it euphoria, do we have indicators that show how the<br>
> country has benefited?, what do the various consituencies have to say?<br>
> Consumer advocates, Youth Representatives, the Private Sector?..the<br>
> discussion is open<br>
><br>
> --<br>
> Barrack O. Otieno<br>
> +41767892272<br>
> Skype: barrack.otieno<br>
><br>
><br>
><br>
><br>
> --<br>
> Barrack O. Otieno<br>
> +41767892272<br>
> Skype: barrack.otieno<br>
><br>
><br>
> -----Inline Attachment Follows-----<br>
><br>
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><br>
><br>
><br>
><br>
<br>
<br>
-- <br>
Solomon Mburu Kamau<br>
<br>
*****************************************************<br>
Man is a gregarious animal and enjoys agreement as cows will graze all<br>
the same way to the side of a hill!<br>
<br>
AND<br>
<br>
It is better to die in dignity than in the ignomity of ambiguous generosity!<br>
<br>
<a href="http://smiley2.wordpress.com" target="_blank">http://smiley2.wordpress.com</a><br>
<a href="http://mburu.sikika.co.ke" target="_blank">http://mburu.sikika.co.ke</a><br>
<br>
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