<div><br></div><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">
Hi all,</p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">
<b><span style="font-size:12pt">ItSMF</span></b><span style="font-size:12pt">,</span> in partnership with <b><span style="color:rgb(192, 0, 0)">QUINTICA</span></b>, is offering the following ITIL Advanced Courses right here in Kenya:</p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p style="margin-left:18pt"><span style="font-family:Symbol"><span>·<span>         </span></span></span>ITIL v2 Service Manager (March 8-13, 2010)</p>



<p style="margin-left:18pt"><span style="font-family:Symbol"><span>·<span>         </span></span></span>ITIL v3 Service Manager Bridge (June 7-10, 2010)</p>
<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><b><u><span style="font-size:14pt;color:rgb(193, 0, 0)">Note:</span></u></b><b><span style="font-size:14pt;color:rgb(193, 0, 0)"> </span></b><span style="font-size:14pt;color:black">ITIL v2 Service Manager </span><b><span style="font-size:18pt;color:rgb(193, 0, 0)">+</span></b><b><span style="font-size:14pt;color:rgb(193, 0, 0)"> </span></b><span style="font-size:14pt;color:black">ITIL v3 Service Manager Bridge </span><b><span style="font-size:18pt;color:rgb(193, 0, 0)">=</span></b><b><span style="font-size:14pt;color:rgb(193, 0, 0)"> </span></b><b><span style="font-size:14pt;color:black">ITIL v3 Expert</span></b></p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">These is a unique one-off training program to fast track the acquisition of <b>ITIL v3 Expert</b> certification. This program targets those with ITIL Foundation Level Certification.</p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">For more information on the program, refer to the attached brochure and program details.</p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><b><span style="background-color:yellow;background-repeat:initial initial">Please forward this email to your friends or colleagues who are ITIL Foundation (or IT v2 Service Manager) Certified.</span></b></p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"> </p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><b><u><span style="font-size:14pt;color:rgb(192, 0, 0)">Course Registration:</span></u></b></p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">Fill in the attached Registration Form and send (or hand deliver) to:</p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt">



<i>IT Service Management Forum of East Africa</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><i><a href="mailto:info@itsmfea.co.ke" style="color:rgb(0, 101, 204)" target="_blank">info@itsmfea.co.ke</a>  </i></p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><i>PO Box 23622 – 00100 Nairobi, Kenya</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt">



<i>Office 1602, 16th Floor</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><i>Posta Sacco Plaza, University Way</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt">



<i>Nairobi</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px"><i> </i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">



<b><u><span style="font-size:14pt;color:rgb(192, 0, 0)">Contact Person:</span></u></b></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><b>QUINCY KAMINA</b></p>
<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><i>Forum General Manager</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt">



<i>IT Service Management Forum of East Africa</i></p><p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><i>Email: <a href="mailto:quincy@itsmfea.co.ke" style="color:rgb(0, 101, 204)" target="_blank">quincy@itsmfea.co.ke</a></i></p>



<p class="MsoNormal" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:36pt"><i>Tel: +254 772 735 033 or +254 724 735 033</i></p><div><i><br></i></div></span></div><div><br></div><div>Kind regards,</div>


<div><br></div><div>Nick Wambugu</div>Chairman - itSMF Kenya<br><a href="http://www.itsmfea.co.ke" target="_blank">www.itsmfea.co.ke</a><br>"Training, Implementation and Maintenance of Benchmarks in IT Governance"<br>