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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Alex,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This sound just too familiar to me! I had
a similar experience last week on Friday. I had enough money on my
Safaricom line; I used it to connect to the Internet (from my computer via blue
tooth) to download my email to Outlook. After disconnecting, I still had
over KES 100 worth of credit but I could not even send a text message. I kept
receiving ‘… you have insufficient…’ message. I was
forced to purchase more airtime in order to continue using my phone.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I indeed confirm that THERE IS A PROBLEM!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Muthoni<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
kictanet-bounces+muthoni=uonbi.ac.ke@lists.kictanet.or.ke
[mailto:kictanet-bounces+muthoni=uonbi.ac.ke@lists.kictanet.or.ke] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Alex Owiti<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 11, 2009
11:41 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">muthoni@uonbi.ac.ke</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> KICTAnet ICT Policy
Discussions<br>
<b><span style='font-weight:bold'>Subject:</span></b> [kictanet] IS THE
SAFARICOM NETWORK BECOMING OBSOLETE</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Today
in the morning, I did top up my phone with Sh.100 then I proceeded to download
some stuff on my phone and the balance was Sh.39.00-Now I can’t make a
call and I can’t text-what kind of a joke is this-I have decided to call
the Safaricom’s care center and the agent told me that I might have
logged out from the internet wrongly and so I should confirm if some of the
applications are running and money is being utilized-which was not the case-she
has adviced me to remove my SIM card and the battery and return them again and
things will be normalized-but after just doing that-I have been told I have
insufficient credit-I DEMAND AN EXPLANATION TO THIS MISERY.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Alex.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'><br>
----------------------------------------- <br>
This message has been scanned for viruses and dangerous content by <a
href="http://www.mailscanner.info/"><b><span style='font-weight:bold'>MailScanner</span></b></a>,
and is believed t o be clean. <br>
+++++++++++++++++++++++++++++++++++++++ <br>
UNIVERSITY OF NAIROBI IS ISO CERTIFIED <br>
<br>
The University of Nairobi is committed to providing quality services to all its
clients. The University will monitor and review its quality performance from
time to time through an effective implementation of the Quality Management
System based on ISO 9001:2008 standard. <br>
<br>
University of Nairobi Website: http://www.uonbi.ac.ke/ <br>
+++++++++++++++++++++++++++++++++++++++<o:p></o:p></span></font></p>
</div>
<br>-----------------------------------------
<br>This message has been scanned for viruses and dangerous content by
<a href="http://www.mailscanner.info/"><b>MailScanner</b></a>, and is believed t
o be clean.
<br>+++++++++++++++++++++++++++++++++++++++
<br>UNIVERSITY OF NAIROBI IS ISO CERTIFIED
<br><br>
The University of Nairobi is committed to providing quality services to all
its clients. The University will monitor and review its quality performance
from time to time through an effective implementation of the Quality
Management System based on ISO 9001:2008 standard.
<br><br>
University of Nairobi Website: http://www.uonbi.ac.ke/
<br>+++++++++++++++++++++++++++++++++++++++<br>
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<P><FONT SIZE=2 FACE="Arial">Internal Virus Database is out of date.<BR>
Checked by AVG - www.avg.com<BR>
Version: 8.5.426 / Virus Database: 270.14.93/2544 - Release Date: 12/04/09 07:32:00<BR>
</FONT></P>
<P><FONT SIZE=2 FACE="Arial"> </FONT> </P>