<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Tahoma","sans-serif";
        color:black;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="2050" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body bgcolor=white
background="file:///C:\Program%20Files\Common%20Files\Microsoft%20Shared\Stationery\garden.jpg"
lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'>Dear All:<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'>I am looking for any information / studies out there in respect of
call drops and regulatory action.  Specifically I am looking for
information on any studies measuring the economic impact of call drops and
regulatory action to  deal with the same.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'>Look forward to your feedback.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'>Kind regards<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p> </o:p></span></p>

<div>

<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Eric Aligula Magolo, PhD<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Senior Analyst<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Infrastructure and Economic Services Division<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Kenya Institute for Public Policy Research and Analysis (KIPPRA)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>P.O. Box 56445, 00200 Nairobi, Kenya<br>
Telephone:       +254-20-2719933/4<br>
Fax:               
+254-20-2719951<br>
E-mail:            <a
href="mailto:jairah@kippra.or.ke"><i><span style='color:black'>jairah@kippra.or.ke</span></i></a><br>
URL:             
<a href="http://www.kippra.org/"><i><span style='color:black'>www.kippra.org</span></i></a><br>
<br>
<img border=0 width=79 height=50 id="Picture_x0020_1"
src="cid:image001.jpg@01CA499F.7FCBC990" alt="Kenyan flag"><i><o:p></o:p></i></span></p>

<p class=MsoNormal><b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Proudly Kenyan</span></i></b><b><span lang=EN-GB style='font-size:
11.0pt;font-family:"Calibri","sans-serif";color:black;background:white'><o:p></o:p></span></b></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>“In
the long history of the world, only a few generations have been granted the
role of defending freedom in its hour of maximum danger. I do not shrink from
this responsibility……….I welcome it.”<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>John F.
Kennedy <o:p></o:p></span></b></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>"All that is necessary for evil to triumph is for good men to
do nothing."<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Edmund Burke <o:p></o:p></span></b></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>"Far
better to dare mighty things, to win glorious triumphs, even though checkered
by failure, than to take rank with those poor spirits who neither enjoy much
nor suffer much, because they live in the gray twilight that knows not victory,
nor defeat."<o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Theodore
Roosevelt</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><i><span
lang=PT-BR style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>"Ex Africa semper aliquid novi"</span></i></b><span
lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p>

</div>

</body>

</html>