<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><P>Dear Listers,</P>
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<P>Am a Consultant in Public Sector Governance who finds this list a most informative one ...a good example of how to dialogue for policy making.</P>
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<P>I have a question. Where do I complain about Safaricom charging a Kshs 5 fee for their Kshs 50 credit advance service. Is this common in pricing? - For a company to charge a fee on a payment made to them?</P>
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<P>regards, Wamuyu</P></div><br>
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