<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:arial,helvetica,sans-serif;font-size:12pt"><div><br>Interesting view. I thought I read somewhere that Safaricom's new call centre (hope I am correct) has creche facilities so mother's can come with their children or did I get it wrong?<br><br>Thanks for all contributions, this same discussion will continue tomorrow.<br><br>Thanks<br><br>Nyaki<br></div><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> Peter K. Kenduiywo <pkenduiywo@jambo.co.ke><br><b><span style="font-weight: bold;">To:</span></b> Catherine Adeya <elizaslider@yahoo.com><br><b><span style="font-weight: bold;">Cc:</span></b> KICTAnet ICT Policy Discussions
<kictanet@lists.kictanet.or.ke><br><b><span style="font-weight: bold;">Sent:</span></b> Wednesday, June 10, 2009 5:45:19 PM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [kictanet] [Bpoteam] Day 7 of 10- BPO Discussions, Youth and Gender Issues<br></font><br>
Catherine,<br><p style="text-align: justify;"><b><u>Discussion Q9</u></b><u>: </u><strong><span style="font-weight: normal;">Are the Kenyan laws adequate to protect the youth and women from
exploitation by BPO&O employers?</span></strong></p><p style="text-align: justify;"><strong><span style="font-weight: normal;">If you operate within existing laws in Kenya today, it is unlikely that anybody will be exploited. The more pertinent question is 'Are the current labour laws in Kenya conducive for BPO operations?' I do not know myself.<br>
</span></strong></p><p style="text-align: justify;"><strong><span style="font-weight: normal;">Think about the newly enacted law which touches on maternity and paternity</span></strong><strong><span style="font-weight: normal;"> leave</span></strong><strong><span style="font-weight: normal;">. Struggling BPO enterprises may find it hard to pay salaries for employees who are legally kept away from work. Is it fro example against the law to facilitate and allow mother and baby to be present at place of work? Are there call centres doing this?<br>
</span></strong></p><p style="text-align: justify;"><strong><span style="font-weight: normal;"><span>The business community is already contesting the laws. See <a target="_blank" href="http://www.hackenya.org/index.php?option=com_docman&task=doc_download&gid=5960&Itemid=534">http://www.hackenya.org/index.php?option=com_docman&task=doc_download&gid=5960&Itemid=534</a> for a recent session of the Prime Minister's Round Table.</span></span></strong></p>
<p style="text-align: justify;">Labour Law experts around?</p><p style="text-align: justify;"><br></p><p style="text-align: justify;">Peter<br><strong><span style="font-weight: normal;"></span></strong></p><p style="text-align: justify;">
<br><strong><span style="font-weight: normal;"></span></strong></p><p style="text-align: justify;"><strong><span style="font-weight: normal;"><br></span></strong></p><p style="text-align: justify;"><strong><span style="font-weight: normal;"><br>
</span></strong></p><br><br><div class="gmail_quote">2009/6/10 Catherine Adeya <span dir="ltr"><<a rel="nofollow" ymailto="mailto:elizaslider@yahoo.com" target="_blank" href="mailto:elizaslider@yahoo.com">elizaslider@yahoo.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt;"><div>Muthoni,<br><br>Two issues here but I think we should focus more on the first paragraph that you discuss so well. However, I will allow the occasional digression on the second issue of interpreting gender issues but that debate has been on in various fora and for now we know that gender issues in Kenya seem more inclined to women's issues though we know the definition includes both. For now listers delve on the questions and if the definitional issues come up in the course of answering them then that is an added bonus.<br>
<br>Why the silence? Why the silence? Why the silence? We are almost there just 3 days left in a very successful discussion so far. Please write......<br><br>Nyaki<br></div><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt;">
<br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> Muthoni Masinde <<a rel="nofollow" ymailto="mailto:muthoni@uonbi.ac.ke" target="_blank" href="mailto:muthoni@uonbi.ac.ke">muthoni@uonbi.ac.ke</a>><div class="im">
<br><b><span style="font-weight: bold;">To:</span></b> <a rel="nofollow" ymailto="mailto:elizaslider@yahoo.com" target="_blank" href="mailto:elizaslider@yahoo.com">elizaslider@yahoo.com</a><br><b><span style="font-weight: bold;">Cc:</span></b> KICTAnet ICT Policy Discussions <<a rel="nofollow" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
</div><b><span style="font-weight: bold;">Sent:</span></b> Wednesday, June 10, 2009 2:14:43 PM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [kictanet] [Bpoteam] Day 7 of 10- BPO Discussions, Youth and Gender Issues<br>
</font><div><div></div><div class="h5"><br>
<div>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Good afternoon everyone,</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"><span><span>Like other issues that have been discussed
(Day 1 to day 6), my take is that we must have things right from the beginning.
A BPO-specific outfit (like the BPO society) should have the mandate to enforce
(or at least lobby the law enforcers) labour laws for this young industry. This
way, issues like the one that appeared on the Standard Newspaper sometime back
(<a target="_blank" href="http://www.eastandard.net/sciencetech/InsidePage.php?id=1144013244&ci">http://www.eastandard.net/sciencetech/InsidePage.php?id=1144013244&ci</a>)
will be unheard of. Furthermore, some clients especially from the
US are concerned
about how the vendor he/she is giving work to treats employees.</span></span></span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">On a light note; could we begin
re-thinking this whole issue of interpretation ‘gender issues’ to
mean ‘women issues’; men are ‘threatened too!</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Muthoni</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">
<hr size="2" width="100%" align="center">
</span></font></div>
<p><b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;">
kictanet-bounces+muthoni=<a rel="nofollow" target="_blank" href="http://uonbi.ac.ke">uonbi.ac.ke</a>@<a rel="nofollow" target="_blank" href="http://lists.kictanet.or.ke">lists.kictanet.or.ke</a>
[mailto:<a rel="nofollow" ymailto="mailto:kictanet-bounces%2Bmuthoni" target="_blank" href="mailto:kictanet-bounces%2Bmuthoni">kictanet-bounces+muthoni</a>=<a rel="nofollow" target="_blank" href="http://uonbi.ac.ke">uonbi.ac.ke</a>@<a rel="nofollow" target="_blank" href="http://lists.kictanet.or.ke">lists.kictanet.or.ke</a>] <b><span style="font-weight: bold;">On Behalf Of </span></b>Catherine Adeya<br>
<b><span style="font-weight: bold;">Sent:</span></b> 10 June 2009 08:08<br>
<b><span style="font-weight: bold;">To:</span></b> <a rel="nofollow" ymailto="mailto:muthoni@uonbi.ac.ke" target="_blank" href="mailto:muthoni@uonbi.ac.ke">muthoni@uonbi.ac.ke</a><br>
<b><span style="font-weight: bold;">Cc:</span></b> KICTAnet ICT Policy
Discussions<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [kictanet] Handing
over to Nyaki - 2nd Moderator</span></font></p>
</div>
<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font></p>
<div>
<div>
<p><font size="3" face="Arial"><span style="font-size: 12pt; font-family: Arial;">Thanks Walu, will do so shortly. <br>
<br>
Best,<br>
<br>
Nyaki (aka Dr. C. Adeya, C. Nyaki Adeya and C. Adeya-Weya)</span></font></p>
</div>
<div>
<p><font size="3" face="Arial"><span style="font-size: 12pt; font-family: Arial;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;">
<hr size="1" width="100%" align="center">
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<p><b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;"> Walubengo J
<<a rel="nofollow" ymailto="mailto:jwalu@yahoo.com" target="_blank" href="mailto:jwalu@yahoo.com">jwalu@yahoo.com</a>><br>
<b><span style="font-weight: bold;">To:</span></b> <a rel="nofollow" ymailto="mailto:elizaslider@yahoo.com" target="_blank" href="mailto:elizaslider@yahoo.com">elizaslider@yahoo.com</a><br>
<b><span style="font-weight: bold;">Cc:</span></b> KICTAnet ICT Policy
Discussions <<a rel="nofollow" ymailto="mailto:kictanet@lists.kictanet.or.ke" target="_blank" href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday, June 10, 2009
7:58:41 AM<br>
<b><span style="font-weight: bold;">Subject:</span></b> [kictanet] Handing over
to Nyaki - 2nd Moderator<br>
</span></font><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"><br>
<br>
Dear Listers,<br>
<br>
As per the schedule, I am pleased to hand-over the rest of the moderation to
Nyaki who will introduce the remaining themes starting with the "Youth and
Gender" theme today. <br>
<br>
Nyaki's CV is too long to fit in one email but its suffice to say that she
belongs to this breed of Researchers that wants to bridge the gap between
Academia and Socio-economic realities of out times. The rest of her story
can be googled, but remember to use her official "handle" - Dr.
Catherine Adeya.<br>
<br>
Over to you Nyaki. Plse tell us about today's theme.<br>
<br>
walu.<br>
<br>
<br>
<br>
<br>
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