[kictanet] Concern: Man charged for using new Safaricom line to get Sh400, 000 from Co-op Bank

[Ali Hussein]

You know guys I think we are not dealing with this issue conclusively. The
financial services sector in totality (and here I include the telcos) need
to get serious!! Too many complaints going on, too many people losing money
and all these guys can do is blame each other or the customer!!!

I think they will only wake up when a class action suit is filed to resolve
this matter once and for all.

It's really unfortunate.

*Ali Hussein*

Fintech | Digital Transformation


Tel: +254 713 601113

Twitter: @AliHKassim

LinkedIn: Ali's Profile <http://ke.linkedin.com/in/alihkassim>
<http://ke.linkedin.com/in/alihkassim>




Any information of a personal nature expressed in this email are purely
mine and do not necessarily reflect the official positions of the
organizations that I work with.


On Wed, Nov 9, 2022 at 9:40 AM Sidney Ochieng via KICTANet <
kictanet at lists.kictanet.or.ke> wrote:

> Once again the default practice of tying a phone number to one’s identity
> when they can get inactive after just 6 months is having unintended
> consequences. In this case Mr Atambo should immediately sue the bank and/or
> Mr Thuita after he’s acquitted, it’s ridiculous to be brought up on charges
> when he received a message from them. In fact one has to wonder what
> security measures the bank has in place that he somehow managed to access
> an account that isn’t his.
>
> Kenyan companies use our phone numbers as identity for so many things.
> Either they put in proper measures to ensure incidents like this don’t
> happen or the telcos are compelled to keep peoples numbers to one user for
> a much longer period of time.
>
> Warmly,
> Sidney
>
> Twitter: @princelySid | Github: princelySid | Web: sidneyochieng.co.ke
>
> On 8 Nov 2022, at 17:58, David Indeje via KICTANet <
> kictanet at lists.kictanet.or.ke> wrote:
>
> Dear Listers,
>
> This week:
>
> “I thought I had won Lotto, Tatua Tatu or Shabiki.com [lotteries] when I
> received the money, because I had been participating in the betting,” Mr
> Atambo told the magistrate.
>
> He said he had no reason to doubt himself because he had been betting when
> he received the text message to access the account.  Man charged for
> using new Safaricom line to get Sh400,000 from Co-op Bank | Nation
> <https://nation.africa/kenya/counties/nairobi/man-charged-for-using-new-safaricom-line-to-get-sh400-000-from-co-op-bank-4012326>
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>
> KICTANet is a multi-stakeholder Think Tank for people and institutions
> interested and involved in ICT policy and regulation. KICTANet is a
> catalyst for reform in the Information and Communication Technology sector.
> Its work is guided by four pillars of Policy Advocacy, Capacity Building,
> Research, and Stakeholder Engagement.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
> KICTANet - The Power of Communities, is Kenya's premier ICT policy
> engagement platform.
>
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